Modern Restaurant Management

JANUARY 12, 2022

Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy. Expanding delivery methods.

Loyalty Program 213

Loyalty Program Customer Experience Social Media Online Ordering 213

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Indoor Media

FEBRUARY 3, 2021

A large portion of foodies aren’t even visiting restaurants anymore and have turned instead to ordering take out through different delivery platforms. Online Menus. That being said, this is also a great way to gauge the success of your online menu. Emphasize Your Specials Online.

Menu 78

Menu Marketing Coupons Advertising 78

Restaurant Engine

JUNE 2, 2022

Using online accounts like Facebook, you can build relationships with current and potential diners. By posting regularly, responding to reviews, answering questions, and engaging with your followers, you’ll reap the benefits of your online community. #2: 5: You Can Increase Website Traffic and Drive Business to Your Restaurant.

Social Media 80

Social Media Website Management Coupons Customer Experience 80

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs. You can book online or give us a call. 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

Indoor Media

JUNE 17, 2020

Some common ways you might evaluate ad campaigns are by brand awareness, website visits, or lead generation. Let’s say you spend $500 on Google Ads and increase your website visitors from 200 to 1000 per month. For example, a coupon. Other kinds of actions are “call now”, “visit our website”, “complete this form”, and more.

Small Business 143

Small Business Advertising Coupons Point of Sale 143

Restaurant365

JANUARY 27, 2022

QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. Improve Ordering Accuracy. Turn Tables Faster.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

APRIL 13, 2021

Some examples of offers and features you should consider include: Easy-to-claim coupons your user can claim by coming into your store. A tricky part to location based marketing can be setting up and managing your campaign but luckily there are providers out there that do much of it for you. Managing, Tracking, and Optimizing Results.

Advertising 176

Advertising Mobile Ordering Website Management Customer Service 176

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by. Save the digital image of your poster so that you can use it for online marketing as well.

Marketing 61

Marketing 2021 Social Media Website Management 61

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. Online payments are at 2.9%

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Restaurant Engine

MAY 24, 2022

As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Lavu

APRIL 15, 2020

They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces. Take photos of your staff, still working on fulfilling delivery and curbside orders. Partner with other local restaurant owners to offer package deal gift cards.

Dine-in 91

Dine-in Loyalty Program Point of Sale Mobile Ordering 91

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. How about offering some coupons and rewards? Did someone leave you an online review? If certain items or concepts are a hit, you know you’ve got a winner for your online food delivery. Stay flexible.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

The Restaurant Times

MAY 14, 2021

However, you should know how to stand out from the crowd in order to succeed over the long term. . The bakery shops baked the products made to order, according to their customers’ preferences. Find out what the ongoing national and global bakery trends are and inculcate them in your products to attract more orders. .

Social Media 52

Social Media Online Ordering POS Email Marketing 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Build a Website and Optimize it. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Indoor Media

MAY 13, 2021

Small business owners are asked to wear a lot of hats and manage many projects simultaneously. Take creating a website, for example. Websites like Upwork or Freelancer are a great way to find and connect with the people who can build your small business online. Will you be able to produce relevant, weekly content?

Small Business 78

Small Business Hiring Advertising Website Management 78

Lavu

FEBRUARY 21, 2020

These are web-based programs that help businesses in managing their loyalty programs. They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. This makes retaining customers among the most important priorities for restaurant owners and managers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Customize The Menu. Make Instant Updates.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

The Restaurant Times

SEPTEMBER 2, 2020

Restaurant Online marketing includes creating a significant brand presence on online mediums. Many social media automation tools allow you to manage all your channels from one place. However, email marketing must not revolve around delivering coupons and discounts alone. Online Listings And Review Sites.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Indoor Media

JANUARY 28, 2021

With more and more people shopping online, this year has meant a slew of returned products, damaged goods, and unhappy customers. In an age of online reviews and screenshot conversations, you can never be too careful. Did they order take-out, only to receive a cold meal because they lived too far away?

Advertising 78

Advertising Small Business Coupons Customer Service 78

Indoor Media

AUGUST 2, 2017

Gone are the days where dining at restaurants and ordering takeout were considered luxuries. Those are the same people who will be spreading the good word to their friends through online social shares, tweets, and hashtags – so get out there and rub elbows with them! Manage Your Restaurant’s Online Reputation.

Coupons 78

Coupons Social Media Advertising Customer Service 78

Cheetah

FEBRUARY 20, 2020

Make a habit of going online to check out food and bakery blogs and forums and read what people are talking about. Your ability to manage a healthy relationship with vendors and suppliers is an important part of growing your bakery business. Create an Online Ordering App for Customers.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Cheetah

FEBRUARY 20, 2020

Make a habit of going online to check out food and bakery blogs and forums and read what people are talking about. Create Strategic Partnerships with Distributors Your ability to manage a healthy relationship with vendors and suppliers is an important part of growing your bakery business.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

The Rail

AUGUST 4, 2022

You can even throw in some coupons as incentives for both new and existing customers to visit your restaurant. Here are some email marketing ideas for your restaurant’s promotional emails: Updates on deals, discounts, coupons, etc. Therefore, it is crucial that you pay attention to your online reputation.

Email Marketing 52

Email Marketing Marketing Loyalty Program Online Ordering 52

Xtra Chef

MARCH 25, 2020

Should you choose to accept online orders from third-party delivery services, you’ll need to get those orders into your POS system. Services such as Chowly and ItsaCheckmate aggregate and integrate those orders into the most popular systems. Safety should be top-of-mind both for your customers and your employees.

Front of House 93

Front of House Online Ordering Inventory Social Media 93

The Restaurant Times

AUGUST 29, 2020

Mobile POS Feedback System: Using a tablet connected to a POS system to collect customer feedback, based on customer order history. Social Media Feedback: Responding to comments on different social media apps and platforms such as UberEats or Deliveroo is vital for the online reputation. Online Customer Surveys . Focus groups .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Not sure how to get your website on page one? Profile is complete.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Gourmet Marketing

SEPTEMBER 10, 2021

If restaurant businesses have learned one thing from the COVID-19 pandemic, it’s that having an effective online presence is critical to surviving in a world dominated by e-commerce. It’s also vital to understand the basics so that you can design a website that’s right for your restaurant. Design Inspiration.

Design 84

Design 2021 SEO Mobile Ordering 84

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

MBB Hospitality

MAY 24, 2021

With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. Once you’ve decided to go to a new restaurant, one of the first things you might look at is the new establishment’s online reviews. NFC Allows More Information To Be Shared.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

With more and more people getting onto websites and mobile wallets such as Paypal and Venmo, money can be exchanged with just a few taps of the phone. Once you’ve decided to go to a new restaurant, one of the first things you might look at is the new establishment’s online reviews. NFC Allows More Information To Be Shared.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

Indoor Media

MARCH 8, 2018

Soon, Jill has a whole collection of negative comments and it is going downhill fast… Online reputation management strengthens your internet presence, allowing you to steer the conversation about your brand where you want it to go. Collaboration solutions such as HootSuite can assist in managing your online reputation.

Management 78

Management Management Social Media Online Ordering 78

BNG Point of Sale

OCTOBER 15, 2021

mPOS technology provides several advantages to store owners, managers, sales employees and customers. While your shelves do not have what she’d like to buy, your salesperson finds what she’s looking for on your distributor’s website and places a rush order. Manage Influx of Customers More Easily.

Retail 98

Retail POS Point of Sale Cash Management 98

Goliath Consulting

JUNE 3, 2020

Datassential, in their “Money Matters” article released in April, found that 38% of consumers planned to get restaurant food less often; 23% find and use more coupons; 22% choose less expensive restaurants; 19% choose less expensive menu items (6). Despite the odds, however, some restaurants have managed to thrive.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107