7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Indoor Media

JANUARY 16, 2019

Which is why just about every restaurant either considers offering or actually runs special discounts through coupon advertising. Did you notice we said coupon advertising ? Whether you think of it this way or not, a coupon is actually an ad for your restaurant with an incentive attached. That’s right. Learn more.

Coupons 78

Coupons Advertising Email Marketing Seating 78

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Your customers will thank you. What your customers experience with your restaurant is as important as the food they eat. Yet, if they had a poor customer service experience, they’re likely to do the same sharing with friends and family, but they won’t return.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. A mobile POS that you can take tableside to capture customer orders. .

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Indoor Media

JULY 18, 2020

Are you missing a major opportunity to turn one-time customers into repeat customers? Messaging can promote special offers, deliver helpful tips, or even just list your menu of services. Does it seem sort of funny to spend advertising dollars on people who are already customers? The lesson learned?

Advertising 161

Advertising Coupons Customer Service Customer Experience 161

Indoor Media

SEPTEMBER 9, 2020

Are you rewarding your current customers? Keeping current customers is so much easier, and cheaper, than finding new ones. While there are many ways to encourage customer loyalty, we’re going to discuss a simple, yet significant tactic – putting offers on the back of your auto repair receipts. Increase Customer Lifetime Value.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Total revenue data, or all of your revenue from income statements or POS sales reports. Prime costs.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. Quick Links What is a brand loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 89

Customer Experience Loyalty Program Email Marketing Customer Service 89

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. But does running these specials actually result in an upsell?

Specials 75

Specials Loyalty Program Seasonal Menu Point of Sale 75

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. Having a well-made app will also attract customers from the millennial generation. o keep it simple.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. But does running these specials actually result in an upsell?

Specials 52

Specials Loyalty Program Seasonal Menu Point of Sale 52

Restaurant365

NOVEMBER 26, 2019

Cloud-based systems require lower set-up costs, and instead bill monthly service renewal fees. Aggregating detailed POS data into a central cloud-based repository may be key to mitigating risk and maximizing opportunities. Secure POS employee management. Fully-integrated credit card and NFC processing.

2020 117

2020 Management Management Mobile Ordering 117

BNG Point of Sale

AUGUST 25, 2021

1: Expand Your Service Capabilities with POS Software . Whether customers reference your menu on your website or through the help of an outside delivery service, online ordering has become a more common and more convenient way for customers to support local restaurants. . Delivery Services .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

BNG Point of Sale

DECEMBER 6, 2021

Here are 15 ways that installing a POS system in your restaurant will benefit you and your staff. . Increased revenue: One of the primary benefits for restaurant employees working with a point-of-sale (POS) system is increased revenue. Example: A good menu design helps customers make faster decisions on what to order.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

SpotOn

MAY 20, 2024

While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Indoor Media

JULY 26, 2018

Even during difficult economic times, people still enjoy the convenience and the lower price of fast-serve restaurants compared to more formal full-service restaurants. Here are some fast-serve restaurant tips that successful businesses are following that can help your quick-service or fast-casual restaurant stay at the top of its game: 1.

Serving 78

Serving Coupons Fast Casual Social Media 78

Lavu

MARCH 20, 2020

By analyzing your profit margins with an integrated POS, and combining that knowledge with these tips, you’ll start to see profit margins boost in your restaurant. His point highlights one of the biggest problems for restaurants: Customers don’t find value in the dessert. Focus on Alcohol Specials During Breakfast, Brunch, and Lunch.

Menu 136

Menu Point of Sale Customer Service Food Order 136

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Square appreciates that restaurants have special needs, so they created a separate solution specifically for restaurants. This allows you to later market to your customers. Why are so many people using Square?

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Deliverect

DECEMBER 30, 2019

Know your customers: Gather data-driven insights about your potential clientele and knowing their tastes and behavioral habits. - Customer experience is about more than just making sure meals are delivered on time. Customer experience is about more than just making sure meals are delivered on time. 2 Go beyond the norm.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Xtra Chef

MARCH 25, 2020

With our close connections to our customers and many of our employees coming from the industry, we feel especially connected to the struggle that our community is facing right now and are committed to creating resources for you to lean on for support. Safety should be top-of-mind both for your customers and your employees.

Front of House 93

Front of House Online Ordering Inventory Social Media 93

Indoor Media

SEPTEMBER 26, 2017

Sure, friends and family were supportive when you started, and colleagues in the industry gave you advice, but it wasn’t until you were in the weeds that you fully understood the requirements of running (and advertising) your counter-service restaurant. Don’t Ignore Loyal Restaurant Customers. Rewards for Loyal Customers.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

The Restaurant Times

JUNE 29, 2020

More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Follow these below-mentioned tips on how to market your cloud kitchen in Saudi Arabia and reach out to potential customers. will help your brand in reaching out to potential customers.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. Full-Service Restaurants. Full-service refers to the service you receive in a typical sit-down dinner. That said, food orders can reach a higher dollar amount with full-service and catering businesses.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. POS Performance Data. On the Road to Recovery.

2020 171

2020 Guest Recovery Kitchen Safety Online Ordering 171

Harbor Touch

APRIL 17, 2018

With restaurant taxes , you have some special tax considerations that are different from other business types. Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Ordyx

JANUARY 29, 2020

Offer Food Specials For Both Couples and Singles Y ou heard that right! Places that offer special events menus, especially when it comes to the day of love should try to reach all potential audiences. ​ Creating a relevant ambiance for the customers enhances their experiences and provides them with a warm and romantic welcome.

Social Media 52

Social Media Email Marketing Advertising Customer Experience 52

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. According to the report, roughly half of full-service restaurants said they devoted more resources to expanding the off-premise side of their business since the onset of COVID.”

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78