The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations.

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Loyalty Program Customer Service Social Media Customer Experience 219

Modern Restaurant Management

NOVEMBER 15, 2023

Conversely, speed of service was identified as a key factor by 32 percent of households with children but only 21 percent of households without. There is one caveat: Gen Z consumers equally prefer using a restaurant’s mobile app or website, an option firmly ranked in second place for all other generations.

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Loyalty Program Mobile Ordering Website Management Online Ordering 275

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

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Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

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Loyalty Program 2024 Email Marketing Customer Experience 104

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

MAY 30, 2025

As customer preferences evolve, its clear why more restaurants are making the switch. Are you looking for ways to elevate customer experiences while improving your restaurants ability to quickly and efficiently serve guests? No Wait Times to Place an Order : Customers can sit down and immediately get started on their orders.

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Ordering Mobile Ordering Fast Casual Online Ordering 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats.

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Seating Email Marketing Marketing SEO 221

7 Shifts

MAY 23, 2024

This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. The key to unlocking the next echelon of success? Restaurant data analytics.

Operations 52

Operations BOH Franchising Franchise 52

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

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Loyalty Program Point of Sale Website Management Customer Experience 78

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. faster, and restaurants need to take notice to guarantee happier customers and increase revenue.

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Mobile Ordering Online Ordering Point of Sale POS 305

Focus POS

FEBRUARY 10, 2022

Restaurant owners and managers work long hours, holidays, and most weekends. That’s a lot to have on your plate—on top of the normal day-to-day management of a restaurant, café or coffee shop—so it’s important to simplify whenever possible. Customer Experience. How an Experienced Restaurant Solution Provider Can Benefit You.

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Mobile Ordering Point of Sale Website Management Loyalty Program 146

Indoor Media

AUGUST 26, 2020

Capitalize on customers that already frequent your shop rather than trying to attract new customers that may come in for a cheap oil change but never return. Quality customers make your shop thrive, and auto repair email marketing gives you direct access to their inboxes. Know and Segment Your Customers. Constant Contact.

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Email Marketing Marketing Loyalty Program Coupons 113

The Rail

AUGUST 4, 2022

With global restaurant brands gobbling up more of the market, it has become extremely challenging for small restaurants to compete and gain loyal customers. Thankfully, email marketing for restaurants can help you pull in your target customers ! Because it works.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

The Restaurant Times

JULY 13, 2020

Customer Data is vital for the long term sustainability of any business. However, for the restaurant business, customer data is also integral for growth and expansion. This article discusses how restaurant operators can capture customer data, and use it to their advantage. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

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Delivery Food Mobile Ordering Insurance 109

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. In the bustling and dynamic food service industry, you always try to provide a pleasant guest experience while ensuring a positive cash flow after all expenses have been accounted for.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Touch Bistro

MAY 18, 2021

Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more. Before you can start sending emails to customers, you need to find the right email marketing solution for your restaurant.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? Why Is Customer Loyalty Important?

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Loyalty Program Coupons Customer Service Website Management 78

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 3) Keep Customers Happy With Text Message Restaurant Marketing. 4) Become A Master Of Social Media.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Build a Website and Optimize it. Optimize for speed : Don’t add a ton of plugins that slow your website down.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Engine

MAY 24, 2022

Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat. 1: Your Customers Get Faster Service. Thinking about a POS system?

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POS Loyalty Program Customer Experience Point of Sale 59

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Share your specialties with your customers to let them know there’s a story behind every item. Create an Online Ordering App for Customers. Stay Ahead.

Social Media 78

Social Media Advertising Online Ordering Loyalty Program 78

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Share your specialties with your customers to let them know there’s a story behind every item. Another way is to draw on your own experience and life story.

Social Media 78

Social Media Advertising Online Ordering Loyalty Program 78

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . A restaurant reservations system helps you manage all your bookings digitally so you can reduce those dreaded no-shows and ensure you’re maximizing all your available tables – something that’s especially important on a busy holiday like July 4th.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences.

Marketing 61

Marketing 2021 Social Media Website Management 61

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. This allows you to later market to your customers.

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

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2021 Fast Casual Mobile Ordering Guest Recovery 474

Buzztime Business

DECEMBER 26, 2023

Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Or, set a “trigger” to email a coupon on the guest’s birthday. Try these simple crowd-building tactics. Put fun on the menu.

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2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Dark kitchens gain more real estate.

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2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers. Go to the Google Business page and claim your restaurant.

Marketing 195

Marketing 2025 Social Media Email Marketing 195