Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Create Special Offers for Customers. If you’re in the middle of a low period, you compete for the small target audience of customers with all other businesses in the region. Offer time-sensitive deals and coupons.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

SEPTEMBER 24, 2020

Off-premise dining was already on-trend in the restaurant industry well before COVID-19. Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to the re-configuration efforts. Delight Your Customers. Simplify Their Lives.

Coupons 238

Coupons Social Media 2025 Online Ordering 238

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Offer time-sensitive deals and coupons. Don’t forget about TikTok and other new social networks.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Online ordering - Ditto.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. Restaurants will also need to modify their strategies to engage old and new customers and stand out from the competition. Focus on your core strengths to sustain sales and keep your customers coming back.

Social Media 204

Social Media Coupons Customer Service Customer Experience 204

Modern Restaurant Management

NOVEMBER 19, 2020

However, as the bill works its way through further approvals, restaurants are in a position where they must continue honing their strategies for handling the consequences of the pandemic while keeping customers coming through the doors. New Marketing Tactics Can Help Reach Target Customers.

Social Media 212

Social Media Online Ordering Coupons Advertising 212

Restaurant365

MARCH 3, 2022

The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists. Quickservice – 23%.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Modern Restaurant Management

AUGUST 19, 2022

People relish knowing they can enjoy familiar food, a consistent experience and, usually, affordable prices. Unlike coupons or discount mailers, the proven offers are gift certificates to treat customers who are weary from unpacking boxes and painting rooms. Leverage social media. by the end of 2022. Census Bureau.

Franchise 193

Franchise Franchising Social Media Loyalty Program 193

Deliverect

SEPTEMBER 5, 2019

A top-notch customer experience. Having food delivered to customers is a whole new way to order, experience and enjoy food. Next to food quality, delivering a top-notch brand experience should be at the core of your delivery operation. It all begins with the (right) menu. Why (branded) packaging is key.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Establish Brand Strategy.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

SEPTEMBER 15, 2020

” The COVID-19 pandemic—more than any contentious customer or kitchen catastrophe—is putting that skill to test. As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. No-Touch Menus.

Technology 239

Technology Guest Recovery Kitchen Safety Social Media 239

Restaurant Engine

APRIL 12, 2023

To enhance customer engagement, give your customers a great experience when they dine with you. If you want your restaurant to grow and thrive, you need to engage your customers. To do this, you want a customer engagement strategy. Do you know what happens to them after they dine with you for the first time?

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Indoor Media

AUGUST 29, 2017

Give consumers a coupon, and they are more likely to use it at your restaurant; with any luck, they will be impressed by your food and service and return. Register tape advertising has become an effective way of delivering restaurant coupon ads via receipts given to customers at grocery stores. Double-sized Ads. Twin Offers.

Coupons 78

Coupons Advertising Consumer Goods Social Media 78

Modern Restaurant Management

JANUARY 12, 2022

Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. Suzi Tripp.

Loyalty Program 214

Loyalty Program Customer Experience Social Media Online Ordering 214

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Cheetah

OCTOBER 22, 2021

According to one study , 43% of all restaurant customers relate the overall dining experience to the restaurant value. Add unique lighting outdoors and you’re sure to draw a lot more interest, as well as turn halloween-loving passersby to social media promoters. Post Everything on Social Media.

Merchandise 148

Merchandise Social Media Coupons Customer Experience 148

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. Showcase new product offerings.

Email Marketing 106

Email Marketing Loyalty Program Social Media Mobile Ordering 106

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Send customers special offers, communicate directly, and keep them up to date.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. This will keep your establishment top of mind for guests that may be avoiding dining inside a restaurant right now but will be craving (no pun intended) to do so in the future.

Marketing 199

Marketing Back of House Employee Relations Social Media 199

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

ChowNow

SEPTEMBER 16, 2020

In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Marketing your restaurant is critical for reaching new customers, promoting takeout and delivery sales, and now, in certain parts of the country, in welcoming patrons back for dine-in.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders.

2021 163

2021 Fast Casual Mobile Ordering Social Media 163

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Customers are craving convenience, now more than ever. When customers order for delivery, they spend an average of $32 per order. It’s no wonder.

2022 193

2022 Online Ordering Loyalty Program Customer Experience 193

Black Box Intelligence

MAY 24, 2023

Restaurant customer trends change, food and supply prices fluctuate, and new competitors pop up every day. Leveraging customer feedback. So identifying and focusing on ways to boost your customers’ price/value perception will inevitably boost your sales and traffic without you having to make adjustments on menu pricing or labor costs.

Email Marketing 79

Email Marketing Social Media Customer Experience Coupons 79

Bingage

FEBRUARY 3, 2022

Such as introducing Valentine’s day special menu, Dine-in offers for couples on valentines day, Romantic Music, Events, actually there is a lot more marketing ideas for restaurants on Valentine’s day which you can implement to increase footfall. Combining two pleasures is a treat for your customers. Live Musicial Events.

Marketing 98

Marketing Social Media Coupons Events 98

Deliverect

JANUARY 21, 2020

They’re looking for convenience, unique and personal food experiences and authenticity. They’re looking for convenience, unique and personal food experiences and authenticity. With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Gecko Hospitality

DECEMBER 18, 2019

With the Internet and social media, that isn’t the case if you’re trying to promote your restaurant. The trick is to write blogs that are interesting and useful to your customers. Then promote those blogs on social media outlets like Facebook, Twitter, or Instagram. But the trick is you need to do it consistently.

Coupons 106

Coupons Social Media Email Marketing Customer Experience 106

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant. Quick Links What is a brand loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. DoorDash Deep Dish.

2020 183

2020 Franchise Franchising Food Order 183

Next Restaurants

FEBRUARY 5, 2020

The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. Take Charge Of Your Social Media Promotion.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. By improving customer experience, you increase your revenue because happy customers spend more. tweet this).

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77