Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? How and why are loyalty programs evolving? Loyalty programs are made to cater to customers' ever-changing needs and expectations.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. I should recruit more talent. I must recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

FEBRUARY 6, 2020

Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. ce launched its franchise program to expand the concept across the nation. ce Launches Franchising Campaign.

Franchise 383

Franchise Franchising Fast Casual 2019 383

7 Shifts

NOVEMBER 1, 2022

What to use it for: Any and everything: showcasing your food, behind-the-scenes looks at your kitchen, highlighting your hardworking team, or even recruiting staff. What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Loyalty programs. Press Releases.

Seating 221

Seating Email Marketing Marketing SEO 221

Cheetah

JUNE 25, 2021

Programs like Cheetah Just in Time (JIT) offer a ready-to-serve inventory of high-quality fresh-cut items, saving businesses hundreds of hours in prep time and labor costs. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Enable direct communication. Successful operations depend on solid communication and teamwork between restaurant staff and managers.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Open for Business

NOVEMBER 21, 2022

Communicate with guests. It can sync with a loyalty program. A digital scheduler can help you communicate clearly with employees about their shifts. These mobile-friendly tools can usually handle time off and shift swap requests, on-call lists, and other types of scheduling communications. Communicate with guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Restaurant365

SEPTEMBER 16, 2021

Alongside other career programs, examine your own internal promotion process. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. The function of human resource management has changed drastically over the years.

Management 78

Management Management Loyalty Program Recruiting 78

Apicbase

JUNE 20, 2022

Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. You need to know that every good working relationship starts with transparent communication, a consistent and regular feedback flow, and mutual respect. Example of a Program for Franchisees.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. It includes: Scheduling.

Employee Relations 78

Employee Relations Hiring Recruiting Loyalty Program 78

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Your advertising will be how you communicate this brand, in order to draw in customers. Rent and Building Fees. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Sling

AUGUST 4, 2021

6) Builds Customer Loyalty. With an effective workforce optimization program in place, customer service and employee productivity improve dramatically. That has the supplementary — but no less important — effect of building customer loyalty for your business. 5) Improve Communication. Understanding when issues arise.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. Now communicate your requirements accordingly. Existing employees also play a crucial role in your hiring process because employee recruitment and retention is a circular process.

Hiring 52

Hiring 2022 Employee Relations Recruiting 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents). million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 14, 2020

A team of 18 FIU students aid in recruiting year-round through outreach, interviews, and on-site volunteer management, working closely with Festival event managers on event staffing details. ” “I’m proud to be a part of a team that inspires the community to continue investing in us,” said Neilan. Donal Neilan.

Back of House 329

Back of House Hotels Design Events 329

Modern Restaurant Management

JULY 27, 2020

Citing the immediate spike in demand for meal delivery services since the pandemic started, The Local Culinary’s new low-risk, low-cost, easy-to-implement program has been in development for the past two months. The new franchise program is now available nationwide. Franklin Junction Expands Grubhub Partnership.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” Module 3: Communication. Module 4: Recruitment and Onboarding. . “We know that seismic changes continue to take place within the food and media industries.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 31, 2019

As such, a big focus in 2020 will be on how to find, recruit and keep team members. Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. Recruiting Platforms.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Similar to Just Salad’s Reusable Bowl program, its new carbon labeling initiative empowers consumers to make choices that protect our earth and species alike.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Go Hire- Restaurants

JUNE 16, 2025

In high volume recruiting, it's not just about filling positions rapidly, but to attracting the qualified, available, and interested candidates that fit the culture, and will stay the longest. For successful hiring outcomes without sacrificing new hires’ caliber, companies must implement a solid strategy tailored to high volume recruiting.

Recruiting 52

Recruiting Hiring Social Media Advertising 52