Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Additionally, by transparently communicating with guests about the status of their order and pickup times, it’s easier to keep guests happy. Does your loyalty program need a refresh?

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Digital Loyalty.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

BNG Point of Sale

DECEMBER 6, 2021

Here are 15 ways that installing a POS system in your restaurant will benefit you and your staff. . Increased revenue: One of the primary benefits for restaurant employees working with a point-of-sale (POS) system is increased revenue. Improved customer experience: Customer experience is a top priority in the restaurant industry.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

MBB Hospitality

FEBRUARY 17, 2021

While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. This article discusses a few of the most popular restaurant point of system, or POS, available on the market today and there advantages. TouchBistro.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Deliverect

AUGUST 15, 2020

POS providers offering ordering services. Since 2010, TouchBistro has built up a name as the iPad POS specialist, offering portable restaurant ordering and payment solutions via tablets. As one of the leading POS providers, it has made the move to offer all kinds of ordering services that integrate seamlessly with its POS hardware.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Qu

APRIL 24, 2023

They talk about being “omni-present” for guests, testing emerging technologies (like AI and voice), taking risks, failing forward fast, listening to internal stakeholders and franchisees, and the importance of aligning tech platforms with their brand’s culture and value. Turns out, they’re saying a lot of the same stuff.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Real-time communication: Orders flow directly to the kitchen, eliminating communication gaps and delays. Imagine smiling at a camera and your bill being settled instantly, with loyalty points automatically applied.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. For instance, if you use TouchBistro Loyalty , you can set up your very own progressive web app, called a Customer Web App (CWA), in just minutes – no coding or technical knowledge required.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. Using a restaurant app like TouchBistro’s Customer Web App (which runs directly in a browser and doesn’t require a download) is a smart way to communicate with your customers anywhere, anytime. Through Your Loyalty Program. Are you a member of our loyalty program?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The more robust POS are omnichannel systems, meaning that they cross multiple channels for seamless user experience, and they provide a holistic system with thorough management tools. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Apicbase

MARCH 17, 2023

For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 352

Operations Management Management Mobile Ordering 352

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. Now, restaurant staff can access everything they need on their smartphones.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. Now, restaurant staff can access everything they need on their smartphones.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JUNE 13, 2022

Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs , and their own way to reward customers and keep them coming back. And we're talking all things customer loyalty tech. Loyalty programs benefit everybody. “I

Loyalty Program 195

Loyalty Program Customer Experience Technology Back of House 195

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Restaurateurs already using social media with their brands should consider expanding into other areas like social media advertising, text and email marketing, or loyalty programs. Conclusion.

2021 78

2021 Operations Mobile Ordering Social Media 78

Clover - Restaurants

MAY 10, 2024

Using platforms like email, you can send loyalty deals, special offers, and restaurant news that keeps customers coming back. Established agencies will be able to draw data from past clients and present you with reasonable figures to expect and ways to measure success. As a restaurant owner, you likely have a lot on your plate.

Marketing 52

Marketing Email Marketing Social Media POS 52

Lavu

NOVEMBER 15, 2019

It helps people notice your posts and energizes communication. Use your loyalty program or set one up with Lavu here , to boost your sharing on Instagram. Don’t get left in the dark ages by neglecting to be present on Instagram. Today, we present a new Instagram hack: Use dessert to build engagement.

Social Media 60

Social Media Events Point of Sale Influencer 60

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Operators are getting used to the idea that restaurant technology goes beyond delivery apps and POS, and that new tools help increase profits. Toast , 2023) POS systems remain central to restaurants.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

FEBRUARY 6, 2023

1 Kitchen display systems (KDS) Main characteristics Ideal for ramping up prep and delivery times Improves order accuracy and communication Requires additional hardware For traditional delivery-only dark kitchens and hybrid cloud kitchens Smart kitchens use a kitchen display system or KDS. We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

The Restaurant Times

JUNE 26, 2021

This article will present you with ideas on how to use a restaurant CRM system to grow your business. Restaurant CRM is a module present in the POS systems that helps the restaurant engage with the customers. Loyalty Program Integration. This can be used to run personalized loyalty programs.

Loyalty Program 52

Loyalty Program Email Marketing Online Ordering Customer Experience 52

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Improve accuracy and save a bunch of time on stock counts.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Stepping out of operations, he became a Point of Sale (POS) Technician in 1984, and three years later was promoted to POS Manager, where he managed the IT team for Michigan, Ohio, Pennsylvania, and Northern Indiana. The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

OCTOBER 29, 2020

By leveraging Grubhub’s POS integrations and technology with Chowly’s domain knowledge and services, owners and operators can optimize their takeout and delivery order intake process and streamline their operations, making it easier to fulfill off-premise orders with timeliness and accuracy. ” Scan to Order.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. all present new usage occasions which will be as valuable as any new product in the near future.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

OCTOBER 8, 2020

A company has multiple ways in which it can design the perfect food program for its employees, students, or clients. Having worked and eaten at some the world’s best restaurants, I’ve seen firsthand how chefs can be creative and innovative with various ingredients to present an appealing dish, which helped to influence the menu.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Aaron Allen & Associates

AUGUST 24, 2022

Slice created an app and acquired a POS company (now “Slice Register”) to create a multichannel experience and help level the playing field for independents. In 2017, Domino’s became the first and only national pizza delivery chain to offer points to its loyalty members no matter how they order, whether via the website, phone, or in stores.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

JUNE 19, 2020

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. Ecolab Science Certified Program. The program was developed in response to research that indicated consumers feel safer knowing c. PPP Forgiveness Links and EZ App.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. Restaurant managers and employees now spend on average 46 hours/week managing a POS. It should be four.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138