7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Simply Google “Who Regulates Franchise Compliance In [Your State/City]” to learn who's best to reach out to regarding compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

MARCH 23, 2022

The food and hospitality hasn't changed all that much since '65. But after an expensive and drawn-out onboarding process—they found themselves facing the same issues with another bill to pay. And the team was able to roll out 7shifts quickly. Some would even take time out of their time off to go into the store and check.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Providing a restaurant staff training manual to new staff also suggests you take their role—and career development—seriously.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

AUGUST 27, 2021

We're not out of the weeds just yet. Communicate clearly to guests what the policies are. Whether you're in a region where the government has set vaccination policies, or you are deciding your own as a business owner, communication is a key to successful implementation. I can't start checking lot numbers on vaccine cards.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Culinary Cues

MAY 5, 2020

A lack of trust will apply to everyone and every place as those once enthusiastic patrons give pause to any thought of dining out. Time is not the only answer for pulling the rug out from underneath Covid-19 – the only real answer is a vaccine which is not likely for more than a year from now – if at all. unknown author.

Kitchen Safety 287

Kitchen Safety Food Safety Food Truck Communication 287

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Messaging about gluten-free options and safety protocols begins with your menu.

Training 180

Training Front of House Kitchen Safety Allergens 180

Modern Restaurant Management

OCTOBER 15, 2021

While safety and quality have always been paramount, the ongoing COVID pandemic has amplified these issues. With the tricky combination of reduced staff, new regulations, ever-changing COVID protocols, and the need for transparent safety practices, restaurants need tech tools to get everyone aligned around quality assurance and standards.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

Allergens 190

Allergens Kitchen Safety Front of House Food Safety 190

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 313

Guest Recovery Kitchen Safety Customer Service Food Safety 313

7 Shifts

APRIL 7, 2021

Take this opportunity to prioritize the uniqueness of each position and how they benefit the restaurant as a whole. Depending on the position, new employees are taught the importance of food prep work along with how the chef and his/her cooks curate the menu. Then, have them work with the host or hostess to greet and seat customers.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. Seven out of 10 restaurant operators reported they do not have enough staff to support current service demands.

Management 198

Management Management Food Safety Communication 198

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. Extra side, desert, take-home dressing, etc. Here are their insights.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

MARCH 12, 2021

For starters, today’s restaurant worker prefers an employer who takes a progressive approach to technology. Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. Guest loyalty pays off.

Mobile Ordering 198

Mobile Ordering Front of House Communication Online Ordering 198

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. Your restaurant employee handbook should be the place where all systems are laid out.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. Let’s take a look at a few that can directly benefit you today. A common complaint among 66 percent of guests is inconsistent temperatures in their food.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

DECEMBER 1, 2021

Of course, the importance of healthy, functioning supply chains isn’t news to those in restaurant management – they are the lifeblood of the restaurant and food service industries. Increasing Risk of Food Recalls Highlights Need for Planning. New Digital and Automated Strategies Can Help.

Management 197

Management Management Food Supply Food Safety 197

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

MARCH 3, 2022

With food costs rising and labor shortages causing foodservice establishments to increase wages , profit margins are being squeezed tighter than ever. Restaurant Cleaning Tips that Take the Cake. Visibly clean restaurants showcase a commitment to safety and make these environments more welcoming for guests.

Kitchen Safety 197

Kitchen Safety Food Safety Front of House FOH 197

Modern Restaurant Management

NOVEMBER 29, 2022

It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Customers expect to get what they ordered when they visit (or get take-out from) restaurants.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

OCTOBER 6, 2021

Especially in a time where the industry is in flux because of the pandemic, juggling things like food costs, keeping shifts full and food safety can feel more difficult than ever. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

Technology 200

Technology Food Safety Restaurant Law Training 200

7 Shifts

DECEMBER 9, 2020

More recently, we did a hard pivot into a bottle shop, and build out our e-commerce. After a brief shutdown in March, they kept to take out until local laws allowed patio dining. Only bread and doughs came out of their commissary space. We did groceries for a while when the stores were overwhelmed.

Webinar 195

Webinar Guest Recovery Kitchen Safety Online Ordering 195

Gourmet Marketing

JUNE 9, 2020

There are multiple ways to communicate your restaurant’s reopening plans, and it’s not just by hanging an “Open” sign on your door. From marketing tactics to updated health and safety measures, below are vital communications to consider. Once you reopen, continue to push out content for your audience.

Communication 53

Communication Food Safety Email Marketing Social Media 53

Culinary Cues

JANUARY 15, 2022

Every person has needs that go beyond food, shelter, and clothing. It is the ability and desire to strive for this potential that allows us to jump out of bed in the morning and face the day knowing that we can and will contribute in some way. Figure it out! This is what being a cook is all about. How might we turn the tide?

Uniforms 418

Uniforms Front of House Food Safety Healthcare 418

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Open and clear communication across our organization has been pivotal. We created a ?live live update tracker?

Hospitality 198

Hospitality Food Safety Customer Experience Online Ordering 198

Culinary Cues

MAY 26, 2020

Let’s put on our restaurant hat and take responsibility for doing what is right for both the health and wellbeing of our families, staff, and customers, and help in bring our communities out of the deepest economic hole since the Great Depression. Why are there mixed messages from state to state and community to community?

Kitchen Safety 268

Kitchen Safety Leadership Food Safety Front of House 268

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JULY 27, 2023

Meaning, we're willing to try new dishes and new ideas in the food. On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency. I do have people who can take vacations now, paid vacations."

Communication 195

Communication Front of House Education Back of House 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. “running low on bread”) and even COVID-19 safety checks.

Food 190

Food Food Safety Front of House Fast Casual 190

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 4, 2023

Successfully implementing these changes can often be a challenge, due in part to manual processes such as paper-based employee schedules and out-of-date sales forecasts. Intelligent automation is the key to streamlining the scheduling process without missing out on potential revenue.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment. Encourage your team to take ownership of their tasks and responsibilities.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221