Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Increased waste (and related costs ). To increase order accuracy, your restaurant should: Prioritize training. Shift that mindset. Implement software.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). Some consequences of unresolved conflict are increased stress and tension, reduced productivity, low morale, and employee disengagement which can lead to turnover.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. This part of the job is arguably the most multi-faceted. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). Situational Leadership. COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Employees also worry about the level of cleanliness at their workplace.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. The franchisees were community forward as well. She saw double digit percentage sales increases in March, April and May. there has been a positive side. "We've

Franchise 147

Franchise Franchising Leadership Food Safety 147

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

MAY 5, 2021

Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers. Solar power gives you another meaningful way to establish and strengthen your impact on the community.

Food Supply 231

Food Supply Employee Relations Waste Leadership 231

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

OCTOBER 9, 2020

An effective human resources department uses strategic planning to analyze the performance of each employee, team, and department and how they’re working together with the other parts of the business. Effective onboarding is largely dependent on communication and starts before the new employee even arrives at your place of business.

Management 78

Management Management Employee Relations Recruiting 78

Sling

MARCH 16, 2021

Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. Human capital management (or HCM for short) is a set of practices and processes related to the acquisition, development, management, and organization of the human element — the human capital — within your business.

Management 78

Management Management Leadership Employee Relations 78

Sling

AUGUST 31, 2020

human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Employee performance monitoring.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Accountability.

Coaching 97

Coaching Employee Relations Hiring Document 97

The Restaurant Times

MARCH 10, 2022

Possessing multiple professional and interpersonal skills, a restaurant manager is the leader of the team of employees at the restaurant. Communication & decision-making skills. Team management and leadership skills to inspire their team members and subordinates. Hiring, Onboarding & Training. Finance Management

Management 52

Management Management Cash Management Employee Relations 52

The Restaurant Times

FEBRUARY 18, 2022

Training staff to prepare and cook all the menu items. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. Leadership quality: Treat all the staff members with respect and dignity. Source: Fine Dining Lovers. Test Other Skills.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Sling

SEPTEMBER 27, 2019

Performance reviews can be difficult for everyone, manager and employee alike. These simple yet descriptive sentences help your employees understand what they’re doing well and what they still need to work on. The management experts at Sling have put together a list of 100 extremely helpful phrases for employee performance reviews.

Employee Relations 123

Employee Relations Customer Service Communication Customer Experience 123

Sling

SEPTEMBER 19, 2019

Training costs. Basically, consider anything even remotely related to employee wages as a labor cost. For this explanation, we’ll set up a hypothetical employee with the following details: Works full time. This example only deals with one employee, but you can scale it up to accommodate as many employees as you have.

Employee Relations 68

Employee Relations Insurance Training Management 68

7 Shifts

JULY 29, 2021

The Key to Communication. Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. 7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Everyone wins when employees are comfortable bringing up issues before they get worse.

Leadership 195

Leadership FOH BOH Website Management 195

Crunchtime

NOVEMBER 11, 2022

As critical functions in multi-unit restaurants, training and operations are inherently intertwined. Because operations leaders are focused on creating scalable processes, and helping teams better execute the work they do every day, training is a critical factor for success.

Training 102

Training Operations Employee Relations Technology 102

Modern Restaurant Management

JANUARY 22, 2021

“As a family-focused brand committed to the communities we serve, we went to work finding ways to bring added value and convenience to our guests while doing everything in our power to make them feel safe when choosing Mountain Mike’s Pizza. We signed a 50-unit area development agreement to expand Coolgreens across Texas.

Franchise 203

Franchise Franchising 2020 2021 203

7 Shifts

APRIL 3, 2023

By Hassel Aviles, Executive Director of Not 9 to 5 and Jasmin Parks-Papadopoulus, Head of Community at CHOW. Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges.

Food Safety 195

Food Safety Education Communication Hospitality 195

Aaron Allen & Associates

MAY 26, 2021

Sure, there was money to be made in panning for gold during the gold rush, but it was the landowners and supplier community (selling the picks, hoes, pans, and transport) that made the most in that period of time. Between 2015 and 2017, Chipotle had a series of foodborne illness outbreaks related to compromised food safety. Sanitation.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Embrace the Suck

OCTOBER 28, 2021

What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication. Poor communication comes from undeclared or miscommunication of expectations.

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

DECEMBER 12, 2019

Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. Black Bear Diner hired Joe Adney as Chief Marketing Officer and Camille Chavez as Vice President of Training and Development. " Black Bear Diner Adds CMO. ” Camille Chavez. .

Franchise 110

Franchise Franchising Loyalty Program Book 110

Sling

DECEMBER 21, 2022

What are you as a manager or employee going to do in those instances? That’s why it’s so important to cultivate top-notch customer service skills in yourself and every single employee who works for you. An employee with good customer service skills will wait patiently and let the customer talk until they’re finished.

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. How do you make your food safety training scalable? Communication. Certificate.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88