ChowNow

JANUARY 30, 2025

Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. It communicates your purposewhy your restaurant exists, what makes it unique, and what emotional connection you want to build with your customers.

Email Marketing

ChowNow

FEBRUARY 21, 2025

Heres what you can do with customer data: Use automated email marketing to stay top of mind: ChowNows automated email marketing sends emails to customers, helping to encourage repeat orders. This includes welcome emails, re-engagement emails, and promotional emails, all pointing towards your direct online ordering.

Ordering

EATER

OCTOBER 21, 2024

Goldman says that though employees are trained to speak on the environmental benefits of plant-based eating, “it’s not as embedded in our cashier training or our interactions with consumers, because we really are focused on positive guest experience.” The environmental mission can come later. without interruptions.

Sustainability

The Rail

NOVEMBER 1, 2024

Virtual Reality for Training Staff When moving to a new location, restaurant staff may need to adjust to a new layout. It allows restaurant owners to train their staff on the new setup without requiring them to be there in person. This preemptive training reduces the learning curve.

Innovation

ChowNow

MARCH 27, 2025

For example, train kitchen staff to prepare orders in the order they were received. Staff training: Ensure employees double-check orders before sealing bags. Repeat Customer Rate 80% of sales come from repeat customerstheyre more profitable, cost less to market to, and are more likely to recommend your restaurant to others.

Delivery

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. With a growing number of technology providers entering the market in recent years, restaurant operators have also become more discerning as they manage already tight budgets.

Front of House

ChowNow

MARCH 19, 2025

To improve efficiency and ensure every order meets expectations, consider these strategies: Automate order management to reduce errors and streamline communication between your kitchen and front-of-house staff. One of the easiest and most effective ways to do this is email marketing.

Loyalty Program

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

Email Marketing

ChowNow

APRIL 4, 2025

A QR code on the receipt, table tents or a quick post-meal email can go a long way. Train your staff to politely mention online reviews when a customer expresses satisfaction. This not only provides fresh content but also builds a sense of community. A simple, Wed love to hear your feedback on Google or Yelp, can go a long way.

Management

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. Show how to make smart choices when resources are tight.

Training

ChowNow

APRIL 25, 2025

Your restaurants brand personality, tone, visualseven your menu itemsshould all be shaped around your ideal target market. These design elements should communicate your bands personality at a glance. Train your team to anticipate needs and connect with regulars. Think of it as your restaurants personality in words. Words matter.

Mobile Ordering

Lavu

JULY 18, 2025

Automated Kitchen Communication : Replaces paper tickets with digital systems, improving order accuracy by 56% and cutting kitchen delays. Staff training is equally important. Staff training is essential for a successful rollout. Train your staff : Make sure everyone knows how to use the system effectively.

POS

MBB Hospitality

DECEMBER 22, 2024

According to a report by Statista , the online food delivery market in the U.S. Some key trends include: Third-Party Delivery Platforms Companies like DoorDash, Uber Eats, and Grubhub dominate the market, offering restaurants access to a broad customer base. However, reliance on these platforms comes with high commission fees.

Online Ordering

Squirrel Systems

MAY 1, 2025

Train staff with e-learning modules on upselling premium liquors and specialty drinks. Promoting event hosting for corporate gatherings, birthdays, and special occasions via digital marketing. Exclusive early access to new menu items via email or push notifications. Selling merchandise can provide a steady revenue stream.

Loyalty Program

Lavu

JUNE 6, 2025

Training and development opportunities to help employees improve their skills and become more efficient in their roles. Additionally, implementing proper portion control and training your staff to minimize waste can help improve costs. Additionally, cross-training can help to improve efficiency in the workplace.

Loyalty Program

Lavu

JUNE 30, 2025

Yet, many restaurants still grapple with outdated manual processes and communication breakdowns, which can hurt both profitability and customer satisfaction. However, manual order-taking and communication delays can drag this process out, leading to longer waits and fewer table turnovers.

POS

The Rail

DECEMBER 12, 2024

A new neighborhood or city means a new market to explore. It might be time to update marketing materials menus, emails, and even your website to bring everything in line with your new look. Hold a meeting or two where you communicate the vision behind the move and rebranding and think of ways to improve customer service.

SEO

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." – John Campbell, owner of RiverPalm Terrace Small businesses had no choice but to dive headfirst into digital marketing during the pandemic. The pandemic changed how businesses market, no doubt about it.

Loyalty Program

Lavu

JULY 25, 2025

In a market full of point-of-sale providers, it can be hard to decide which option is best suited to grow your business. A POS system that requires extensive training may not be worth the time. In a full-service business, the server will bring a check, wait for payment, then enter it into the POS when the customers are finished.

POS

Lavu

APRIL 25, 2025

Customers can opt for a digital receipt via email, helping reduce paper usage. This ensures special requests are clearly communicated to the kitchen, leading to more accurate order preparation and smoother operations. When integrated with email marketing or CRM, this boosts retention. The reports are awesome!

POS

Apicbase

JULY 11, 2025

This layer does two things: it defines how systems communicate, and it gives them a shared foundation for understanding the information exchanged. They can handle implementation, connect Apicbase to your POS and suppliers, train your team, and even help improve processes. Need help setting up Apicbase?

Allergens

Restaurant Engine

JUNE 14, 2025

You want to analyze your foot traffic, demographics, and new markets. If it’s outdated, you may find your target market takes a pass on dining with you. Step #5: Train Your Team Your staff are brand ambassadors, and you want to make sure they: Understand the new brand message and mission. This isn’t a decision to make quickly.

Social Media

Apicbase

OCTOBER 25, 2024

This includes choosing the right dishes, managing ingredients, setting prices, and marketing the menu effectively. In an interview, Chris Conaghan , Business Manager at Heavenly Desserts , highlighted the challenges of manual processes: “We relied heavily on spreadsheets and email. We relied heavily on spreadsheets and email.

Menu

Go Hire- Restaurants

AUGUST 1, 2025

Instead, they looked at lead times by location and role, turnover rates, and regional labor market dynamics, then opened roles before occupancy demand hit. Tell them if their budget is $15K below market. That’s why he pushed early on for text-based communication and text-apply mobile-first applications. They don't know.

Recruiting

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Train Staff to Encourage Participation The wait staff of your restaurant are representatives of your brand and are those who have direct contact with your customers.

Management

Modern Restaurant Management

APRIL 8, 2020

From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information. What are some low/no budget ways to market your business during Coronavirus? In challenging times, the more communication, the better. and how they can best reach you.

Small Business

Modern Restaurant Management

SEPTEMBER 27, 2021

A technical, operational, and marketing transformation needed to happen, and it couldn’t happen fast enough. It used to be that winning on customer engagement hinged mostly on hiring the right restaurant staff members and training them to deliver great service. The results are profound.

Mobile Ordering

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. The Solution: Create a training program. Communication is lacking.

Tip Distribution

Modern Restaurant Management

MAY 1, 2023

This data is highly valuable on the black market and can be used for identity theft, fraud, and other criminal activities. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management

7 Shifts

AUGUST 5, 2020

How do you market food delivery and takeout? When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. How do you market food delivery and takeout?

Delivery

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed. PLAN BETTER – TRAIN HARDER.

Social Media

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace.

2021

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. You may also benefit from diversification in your market, particularly if you'd like to open your next location close to an existing one.

Management