Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

Modern Restaurant Management

NOVEMBER 30, 2022

In fact, according to link management service Bitly, QR code downloads increased by 750% over an 18-month period starting in 2021. Communicate What Data Is Being Collected. Scammers have been known to create fake QR code scanning apps that install malware when downloaded.

Hospitality 180

Hospitality Download Website Management Customer Service 180

7 Shifts

AUGUST 27, 2021

He asserts that this may not prevent backlash from guests who disagree, but believes that clear policies and rigid enforcement can help to manage it. Communicate clearly to guests what the policies are. Whether it's masking, vaccination for indoor dining, or any other policy, clearly communicate it to guests. It's enforcement.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Sling

MAY 25, 2022

No one intentionally sets out to be a bad manager. That being said, we all know that some managers are better than others, and the performance of their teams and businesses are what set them apart. Effective team management is an essential part of the day-to-day workflow that all businesses strive to achieve and perfect.

Leadership 78

Leadership Management Management Loyalty Program 78

Focus POS

AUGUST 12, 2020

It’s tempting to use sales figures as proof that you’re managing your restaurant well. Solid, reliable restaurant management is the only thing that will ensure business success in the long run. Solid, reliable restaurant management is the only thing that will ensure business success in the long run. High Employee Turnover .

Management 167

Management Management Customer Experience Point of Sale 167

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. That’s why inventory management is one of the most important features of a good bar POS system.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

FEBRUARY 16, 2022

No matter the size of your business, you likely spend a large part of your day as a manager dealing with one (or many) employee's time off requests. Manage Staff - Not Emotions. Download now. More often than not, employees are left wondering how, where, and when to request time off from their managers. Table of Contents.

Document 195

Document Restaurant Law Communication Download 195

7 Shifts

APRIL 14, 2022

These raises have certainly helped employee standard of living, but they also require more accurate multi location scheduling and team management to keep menu costs low and the restaurant profitable. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations. Use it for manager performance evaluations.

Small Business 370

Small Business Restaurant Law Customer Experience Management 370

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? High school is great training ground for learning all about reputation management when we have to go around educating everyone about what is and isn’t true about us, repairing relationships that fall victim to false information and misunderstandings.

Communication 74

Communication License Education Certification 74

7 Shifts

SEPTEMBER 20, 2022

From upset customers to drama with your coworkers, here are ways to help manage the storm. 6 Easy Self Care Tips For Restaurant Work Stress : Stress management is an essential life skill to develop, and is especially useful when working in a restaurant. Daily Restaurant Management Course. Dealing with conflict or stress at work.

FOH 195

FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

AUGUST 9, 2023

Impact The key to embedding in new behaviors is effectively communicating the impact that new technology brings in terms of efficiency, helping customers visualize the positive effects. For instance, customers may initially hesitate to download and use a new app, perceiving it as a barrier.

Technology 167

Technology Customer Experience Online Ordering Communication 167

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Trainees can ask their buddies questions that they may not want to go to their managers for. Be thorough in your communication. Mentoring sets newcomers up for long-term success.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

MAY 20, 2022

"We sent the email to correct the situation within about 20 minutes of the first winner email," TMAD CMO Jodi Boyce told Modern Restaurant Managment (MRM) magazine. "We "In Q1, we made it a priority for our shops to get as many customers to download our app as possible. "We also gave all 8,300 members one free bowl.

Email Marketing 189

Email Marketing Loyalty Program Point of Sale Download 189

Modern Restaurant Management

APRIL 9, 2020

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Allow Flexibility to Manage an Evolving Situation. Be Transparent.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant reputation management is essential to retaining your current customers and attracting new ones. Here’s how to use guest intelligence to implement effective restaurant reputation management. Understanding broader trends in the industry can help you prepare your restaurant reputation management strategy.

Management 96

Management Management Social Media Customer Service 96

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Recommended Download: Free Restaurant Staff Availability Excel Template. Table of Contents.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. There’s also a growing role for skilled technicians to train, manage and repair this pervasive restaurant technology.

Food 189

Food Food Safety Front of House Fast Casual 189

7 Shifts

AUGUST 18, 2021

Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Recommended Download: Free Restaurant Comment Card Template For Download.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 98

Recruiting 2021 Management Management 98

Sling

NOVEMBER 29, 2019

As a manager, you face an endless list of detail-oriented tasks. From maintaining inventory to managing multiple employees to creating and executing a marketing strategy—your day is full! So what’s a busy manager to do? Sling is a suite of tools that revolve around workforce management. Count on your fingers? Heavens no!

Management 78

Management Management Sourcing Download 78

Sling

JANUARY 11, 2024

Best time clock software for small businesses Source: getsling.com 1) Sling If you’re looking for time clock software that meets your needs as a business owner or manager, and is easy to use for employees, then look no further than Sling. If an employee is outside those boundaries, they won’t be able to clock in to start work.

Small Business 78

Small Business Tip Distribution Document Sourcing 78

Modern Restaurant Management

MAY 28, 2020

Research presented last year at Advertising Week New York showed how people who download a QSR brand’s app are more loyal to that brand versus those that do not have it. apps owned and operated by the QSR brands themselves) provide benefits around data collection and direct communications. How to Make Mobile the Focal Point.

Mobile Ordering 181

Mobile Ordering Point of Sale Back of House Download 181

Sling

JULY 7, 2021

Implement team task management into your workflow. In this article, the workforce-management experts at Sling discuss the theory and best practices behind this powerful tool for business success. What Is Team Task Management? The Theory Behind Team Task Management. And for good reason: it works.

Management 78

Management Management Tip Distribution Take-out 78

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? High school is great training ground for learning all about reputation management when we have to go around educating everyone about what is and isn’t true about us, repairing relationships that fall victim to false information and misunderstandings.

Communication 44

Communication License Education Certification 44

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Download now. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 2, 2021

This server calls her manager on Friday at 2:30 PM, when she is notified that she is indeed expected to show up for her 4 PM shift. With the rotating schedule , managers will periodically swap employee on-call obligations. Recommended Download: Free Weekly Work Schedule Template. Rotating On-Call Scheduling. Help Your Employees.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Teach, involve and delegate to your team.

Management 72

Management Management Cash Management Front of House 72

Modern Restaurant Management

DECEMBER 9, 2020

Why Should You Use Text Messaging to Manage Curbside Pickup? Texting cuts through all the noise, is universal, and doesn’t require anyone to download yet another app. By communicating all of the above clearly, you ensure that customers feel confident in the process. Pickup time estimates.

Email Marketing 213

Email Marketing Online Ordering Food Safety Customer Service 213

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

OCTOBER 1, 2020

Secondarily, how to streamline those customers and the various channels they arrive from into an email subscription, a loyalty program addition or an app downloaded for future marketing purposes. Instead, the question is how to shift operations internally to deliver on guest expectations as a primary interest.

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Cheetah

SEPTEMBER 1, 2020

The more time they spend on your website, the more opportunities you have to communicate your messaging to them. Updated menu Whether you recently gave your menu a drastic makeover or simply added new items, it’s important to communicate those changes to customers. Here are some ways to achieve that.

Social Media 148

Social Media Online Ordering Website Management Download 148

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 71

Recruiting 2021 Management Management 71

Modern Restaurant Management

FEBRUARY 26, 2021

Interviews range from baristas and servers to operations managers. We also use the Headspace app and require that all employees download it and use it to help with anxiety, mindfulness, and sleep. “Especially when management is encouraging these practices, or is overly stressed themselves. Michael Gulotta.

Employee Relations 180

Employee Relations Healthcare Communication Insurance 180

Modern Restaurant Management

JULY 23, 2021

For those hesitant to download an app, restaurants can still appeal to users through lower friction channels like mobile wallet, SMS and MMS. Once engaged with the brand through their phone, restaurants can use mobile messaging to drive app downloads by their most loyal and engaged customers. Provide Value to Consumers.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

ChowNow

FEBRUARY 27, 2024

After that, you can use marketing to drive diners to download your app. Send out emails that tell diners about your app and encourage them to download. Send push notifications to diners Once diners download your app, you can use push notifications to boost orders and increase ticket sizes.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78