Modern Restaurant Management

MARCH 16, 2021

Two-Way Text Communication with Guests. On-the-Fly Menu Management. Guests still need to speak directly with a server to place an order, and payment still takes place via cash, card and printed receipts. Two-Way Text Communication with Guests. Menu Management On-the-Fly. Multi-channel, Responsive Customer Support.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 71

Recruiting 2021 Management Management 71

7 Shifts

JANUARY 26, 2021

With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. Recommended Reading: Ultimate Restaurant Website Design Guide for Beginners To keep yourself accountable, Walchef implores owners and managers to download the apps on their phones and devices.

2021 370

2021 Front of House Social Media Back of House 370

The Restaurant Expert

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 40

Management Management Cash Management Front of House 40

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Create Tickets Tickets are points of communication that can be essential to your business’ workflow, especially for businesses like restaurants.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Download the Performance Improvement Template. Management Focus.

Coaching 97

Coaching Employee Relations Hiring Document 97

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. And while digital payment systems increase tipping rates , it can be impossible to know how much of your tip will make it into the server’s hands, unlike with old-fashioned cash.

Mobile Ordering 115

Mobile Ordering Customer Service Food Order Online Ordering 115

BNG Point of Sale

OCTOBER 13, 2021

POS systems are similar to cash registers, but because they are computer-based, they give you access to a wealth of data about your convenience store business. The sophisticated and detailed sales reports generated by a POS system are its main advantage over a cash box or a cash register. This may also reduce shrinkage.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Lavu

APRIL 8, 2020

You will see improvements for customers, front of the house, the kitchen, as well as management. From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Reservations & Table Management. Menu Management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. ” “Brand Loyalty 2020: The Need for Hyper-Individualization” is available for download. Key Findings.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Touch Bistro

JULY 18, 2021

Download Now. Announce it at an all-team huddle, send out a group email, or use your staff management and scheduling software to communicate all the details of the program. BONUS: If someone does cash in on the incentive, make sure the word spreads through the restaurant, too. Download Now. Bump Up The Benefits.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery. POS Performance Data. People Miss Restaurants.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

7 Shifts

SEPTEMBER 28, 2020

Keep reading to learn: Server side work your FOH team should be doing Best practices for executing these side duties of a server How to build server side work into shifts 4 Server Side Work Duties to Add Alongside Primary Server Duties The most important server side work duties are cleaning, restocking, organizing, and managing safety.

FOH 195

FOH Management Management Cash Management 195

Modern Restaurant Management

SEPTEMBER 15, 2021

For more information and to download the report, visit FMI.org/GrocerySpeaks. Download the full report, Delivering on Restaurant Rewards: The Value of Multichannel Ordering Options. “As consumers head increasingly back in-store, maintaining clear and consistent communication both on and offline will be key.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. Download the Restaurant Trends for 2022 report for more details. Fast is not fast enough.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Jim Hicks joins Nathan's Famous with over 25 years of senior management experience in restaurant operations and corporate support. More Tropical in Colorado. ” Camille Chavez.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Near Field Communication (NFC) payments (i.e.,

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

JULY 7, 2020

Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.” million newly issued shares of the Company and $30 million in cash. Adam Marcus, Managing Director at PSG.? ’s stock price performance.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Touch Bistro

JUNE 17, 2021

Download Now. A POS terminal is the electronic device that your POS software runs on and features a digital interface that staff can use to manage transactions. If you wish to accept tap to pay and mobile wallet payments , you’ll also need payment terminals equipped with near-field communication (NFC) technology.

POS 52

POS Cash Management Mobile Ordering Front of House 52

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The full report and methodology can be downloaded at InspirePRGroup.com. Yelp Economic Average. Third-Party Delivery Impact.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Cheetah

OCTOBER 3, 2020

Look into incorporating contactless payment methods to your restaurant to avoid touching cash or credit cards. Disinfectant supplies: Clean frequently touched surfaces like door handles, cash registers or workstations once a day. They also include features like table and menu management as well as email marketing.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Modern Restaurant Management

MAY 12, 2020

Contactless Order & Pay provides operators with a safe, contact-free solution for in-service experiences, helping them manage labor costs and keep their employees safe. Lead information, conversation history, and all other social engagements are easily managed across all locations in a single, centralized platform.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Apicbase

APRIL 20, 2022

Free download. You will also need to estimate the expected growth rate for at least the first year of the franchise business, calculate the restaurant cash flow, and determine the payback period (the time it will take to cover the capital expenditure). Manage group-wide menus from a centralised platform with performance dashboards.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere. Shake Shack Inc.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. Free download. #2 Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Businesses can use this data to guide their plans for hiring, reopening, customer communications and safety measure implementations.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

BNG Point of Sale

APRIL 22, 2020

All that convenience also means no more making awkward trips to the cash register during the peak hours of a busy shift. Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. "As we head into the holiday season, EventUp provides a simple and effective platform on which planners and venues can connect and communicate, safely and virtually, so they can host the perfect event." He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish. Brand values matter to consumers. ” Franchise Sale to Explode.

2020 195

2020 Franchise Franchising Food Order 195

BNG Point of Sale

APRIL 22, 2020

All that convenience also means no more making awkward trips to the cash register during the peak hours of a busy shift. Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check.

POS 52

POS Loyalty Program Point of Sale Mobile Ordering 52