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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. This is where technology and AI come in. As technology advances, it becomes increasingly invisible.

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Three Ways to Transform Seasonal Hires into Permanent Staff

Modern Restaurant Management

But with the right combination of strategy, technology, and cultural reinforcement, it’s more than possible. Technology The continued adoption and scale of AI in the workplace are making it easier for restaurants to offer flexibility.

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Gen Z: The Kids Are All Right (Mostly)

Modern Restaurant Management

This is nothing new — each generation is shaped by different world events, technology, and cultural shifts. Instead of “tough love,” frame feedback as coaching. Gen X called Millennials entitled. Now, Millennials are side-eyeing Gen Z’s work ethic. Workplace expectations should evolve.

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How to Increase Employee Productivity

7 Shifts

Recommended Reading: How to Effectively Manage Restaurant Inventory Productivity for Managers Problem: The self-coaching manager I conducted an interview with a restaurant staff member who put 5 years of hard work into providing excellent food service.

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How Family-Run Bobe’s Pizza Grew their Five Locations with 7shifts

7 Shifts

They can focus on developing their managers who can then focus on coaching their team. Once we've started creating processes and using technology like 7shifts, that's really allowed us to open up ourselves in ways that are driving the business forward. They can spend more time analyzing data and finding insights to improve business.

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Operational Excellence and the Value War   

Modern Restaurant Management

As a franchisor, it’s our mission to ensure that our franchisees have the coaching and support to win, and we strive to create industry-leading support programs to make certain that is the case. When these expectations are not met, brands may face negative feedback that can spiral out of control if not addressed correctly.

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How to Manage Restaurant Staff Effectively: 5 Game-Changing Tips

Lavu

When discussing individual performance, approach it consistently with coaching, mentoring, and appropriate immediate action. This helps your team stay current on customer service standards, compliance protocols, and technology tools like your POS system. What is the best way to manage restaurant staff?