Coaching Reference Take-out Training 
7 Shifts
AUGUST 19, 2020
The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.
Culinary Cues
JANUARY 23, 2023
Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you. That NEVER works!
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Culinary Cues
JULY 23, 2023
As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. It simply points to what may be behind it.
Culinary Cues
MARCH 3, 2024
You were either part of this or feeling left out because you weren’t. In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. Can you tough it out? Right out of middle or high school groupism. Well, we’re not in high school anymore.
Embrace the Suck
JANUARY 20, 2021
You’ve heard that there’s a war “for” talent out there—the truth is there’s a war “with” talent. We love to throw around the word “hospitality” in reference to our guests in this industry. I have a rule that all my coaching clients must follow: 100% Thank U’s.
EATER
SEPTEMBER 6, 2023
Courtney Johnson and Sam Rollins are currently in training. They’re meeting with a team of coaches to finesse their routines. The gauntlet goes like this: In America, every year, cheesemongers gather at the Cheesemonger Invitational, which usually takes place in New York or San Francisco. Artisanal cheese culture in the U.S.
7 Shifts
AUGUST 16, 2021
The way to run great shifts is to get out ahead and schedule pre-shift meetings. A pre-shift meeting is, simply, a meeting that occurs before meal service where the manager gathers the team to go over updates, train them, and get the team excited and motivated for the upcoming shift. Call it out here. Use and Take Notes.
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