7 Shifts

JULY 28, 2021

Your bartender forgetting to make a drink for one of your tables or your server bringing a plate to the wrong table is all it takes to throw off the rhythm of your staff. It's time to bust out that clipboard and write a checklist. Instead, you should hit all on the following points: Any promotions you have running.

Communication 430

Communication Management Management Front of House 430

Perfect Daily Grind

JANUARY 23, 2023

To find out, I spoke to four coffee professionals. As the WBC takes place in a different country each year, travel and accommodation are by far two of the biggest expenses for competitors. Coaching and training Wilford Lamastus Jr. And if so, how can we make it more accessible for those who need more financial support?

Coaching 133

Coaching Equipment Travel Training 133

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. This is an unprecedented time for an industry that employs some 15.6 Share Guidance.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Embrace the Suck

DECEMBER 25, 2019

If you can reduce ticket times in your kitchen, reduce the time it takes to turn a table, and increase delivery without adding more staff. It the same concept that we use in restaurant work: full hands in, full hand out! Your salesperson will try to talk you out of getting a Prime Vendor Agreement (PVA).

Food Truck 289

Food Truck Food Audits Tip Distribution 289

Modern Restaurant Management

DECEMBER 16, 2021

Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action. Eataly style food halls – taking advantage of a weak commercial real estate market with a large supply of available large spaces. Clinton Anderson, CEO, Fourth Enterprises. Anything plant based!

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 17, 2020

Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals. When it came to ordering take-out, Gen Z led with 28 percent. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Mad Mobile

FEBRUARY 26, 2024

Operators who calculate their cost of sales add 2–10% to their bottom line. Take these lessons to heart. Out of maraschino cherries? Now you catch that before service takes a hit. Expiration prevention First in, first out isn’t just best practice advice. Monitor your portion sizes (and pour sizes).

Inventory 40

Inventory Bar Management Management 40

Rocket Fuel

DECEMBER 9, 2022

Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. What is the industry average speed of service?

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Generate accurate sales forecasts. A calendar of local events.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

The Restaurant Coach University

JANUARY 29, 2017

Maybe sales have dropped off and then the turnovers start to rise. Let’s explore how you got here and how you can get out of this. You need to write your core values out and have a crystal-clear mission in mind that can be summed up in one sentence. A recipe for success. There is no shared vision or mission.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Rocket Fuel

DECEMBER 1, 2022

So, it’s important to find out how to pick a restaurant online ordering system that’s right for you. The process of uploading the menus and editing them frequently should be intuitive, easy, and not take too much time. With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

EATER

NOVEMBER 30, 2021

According to the NPD Group, a market research company that tracks book sales, Americans bought 2 million digital cookbooks in 2019 versus nearly 20 million print books. million digital books and almost 23 million in print, but digital cookbook sales sagged through May, even as print sales continued upward.

Food 94

Food Book Front of House Back of House 94

Lavu

NOVEMBER 8, 2019

See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. The all-out working liability for an organization incorporates the costs of products sold and working costs such as utility payments. 5 Concepts of Restaurant Accounting. Cost of Goods Sold.

Management 85

Management Management Food Truck Cash Management 85

Margin Edge

JULY 10, 2019

Yet that is how much of a chef or restaurateur’s time is spent: manually entering invoices, taking inventory counts with paper and a clipboard or reviewing sales results from a point-of-sale system and trying to reconcile them with the purchasing and food cost data kept separately on spreadsheets.

Management 49

Management Management Point of Sale 2019 49

Modern Restaurant Management

JUNE 3, 2021

Brands that accelerated investments in technology and logistics to deliver faster and more frictionless service during the pandemic are beginning to level the playing field, but now there’s a race to roll out restaurants of the future. The State of What Feeds Us. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. Having experience, work ethic and knowledge of how a restaurant operates is just 20% of what it takes. All business problems are people problems.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

Embrace the Suck

OCTOBER 28, 2021

Only 5 out of 100 restaurants will celebrate their 10-year anniversary. Hire a business coach (okay that was a little self-promotion…LOL). Take a hard look at the following mistakes and give yourself a little reality check. If you’re guilty, just admit it and then take conscious action to change it.

Coaching 329

Coaching Training Social Media Hiring 329

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. The European foodservice industry is at a tipping point. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. There is good and bad news. At least, that is how it feels.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

7 Shifts

JANUARY 5, 2022

On a human level, 7shifts encourages restaurateurs to take a more empathetic approach to scheduling their employees, since the task is significantly less stressful than traditional methods. The term “ restaurant technology " is thrown around a lot, and it's understandable why restaurant owners and employees are skeptical when they hear it.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I kind of did it out of a self-serving type of thing where I was like, I never see him. "I I kind of did it out of a self-serving type of thing where I was like, I never see him. It served a purpose.

Front of House 370

Front of House Back of House Take-out Book 370

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

OCTOBER 21, 2019

The event, which will combine a world-class conference, with an international exhibition, high-level networking and tasting opportunities, will take place October 16 and 17, 2020 at London's Business Design Centre. " menu that takes inspiration from classic Canadian dishes and local ingredients. and Plant Based News.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

MBB Hospitality

APRIL 25, 2018

When dealing with customers and other staff, your communication skills of course have to be on pointe. They can also help with food distribution and inventory so that you are never running out of prime ingredients, but also keeping waste to a minimum as well. Strong Communication Skills. Must Love People. Hospitality Experience.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Embrace the Suck

JANUARY 24, 2022

Times like these bring out the best in some people and the worst in others. Some have added take-out and delivery. We all have had to take a hard look at our business models (even me) and asked what can I do now that the world has been forever changed. It's a lot like that sad statistics of lottery winners.

Cash Management 255

Cash Management Leadership Coaching Take-out 255

Modern Restaurant Management

FEBRUARY 28, 2020

” At 3,900-square-feet, the build out of AQUAlounge is projected at $5 million, and construction is scheduled to begin in February of 2020. Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. As those changes were taking place and as the restaurant industry shifted, Valletta found himself drawn to what the team at bartaco was doing. What does your brand mean?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Embrace the Suck

MARCH 27, 2020

Times like these bring out the best in some people and the worst in others (a shout out to all the toilet paper hoarders out there). It was a bunch of mercenaries that only looked out for their own survival. The Coronavirus then came along and crashed their sales. There was a lot of drama.

Leadership 337

Leadership Cash Management Coaching Take-out 337

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Mad Mobile

MARCH 8, 2024

Nearly 60% of diners expect online ordering, and restaurants that don’t adopt it miss out on future business. They don’t have to wait for a server, and they don’t have to feel rushed to cash out at the end of their experience. Hopefully, our decades of experience in the dining space will help you navigate the changing waters.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Restaurant365

JANUARY 13, 2021

When you are able to lower your prime cost, even by a few percentage points, that is profit added back directly to your bottom line. This budget should lay out the larger goals, but it should also provide CoGS and labor data broken down by week, day, or even day part. Rethinking manager accountability and empowerment.

Management 78

Management Management Point of Sale Waste 78

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. . "We The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

OCTOBER 31, 2019

They collected and analyzed sales data between January 2018 and July 2019 from over 10,000 restaurants nationwide, measured the sales performance of each item, and ranked each item based on its overall and trending popularity. National Menu Trends. The team at Upserve just released their latest trends report. Order for Pickup Stats.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138