7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. Hire It’s hard to find good staff.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Culinary Cues

MAY 8, 2023

The chef is responsible for hiring, training, coaching, evaluating, and scheduling employees keeping in mind their skill level, personal issues and responsibilities, demands of specific positions in the kitchen (not everyone fits in every role), and an ever-changing influx of customers with their own demands.

Kitchen Safety 428

Kitchen Safety Food Safety Coaching Training 428

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. Train them to look beyond the rude behavior and “find the need.” Poor training. What they do own is the culture.

Coaching 110

Coaching Franchise Franchising Leadership 110

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. I have a rule that all my coaching clients must follow: 100% Thank U’s. Don’t take this the wrong way: You’re hiring people for the wrong reasons. Many operators are struggling to find any staff! Are they breathing?

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

MARCH 22, 2023

Vince Lombardi, considered by many to be the greatest football coach of all time said: “Perfection is not attainable, but if we chase perfection, we can catch excellence.” They hire and train the most dedicated professionals to execute the plan, and they are always focused on the details. Lots of questions without answers.

Coaching 368

Coaching Fine Dining Café Training 368

Modern Restaurant Management

NOVEMBER 8, 2022

There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job. Hasty hiring choices can lead to faster turnover, operational problems, and potentially more on-the-job injuries. Inadequate training.

Management 201

Management Management Food Safety Hiring 201

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). It all starts with more training, explaining the “why”, and making the systems a non-negotiable. Mistake #6: They have an outdated hiring system (or worse) they panic hire. They have no system for hiring! Find a mentor.

Coaching 329

Coaching Training Social Media Hiring 329

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Embrace the Suck

JANUARY 13, 2021

Now, before you say, “ But Coach, you are an anomaly and my situation is different.” I have coached thousands of independent restaurant owners like you to seek that elusive state of finally breaking free from your restaurant running you. Now, you might say, “But Coach, I do trust my team!” Not always.

Coaching 352

Coaching Back of House Front of House Training 352

Culinary Cues

MARCH 3, 2024

Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. Some studies have shown that the highest attrition in many kitchens happens within the first two weeks of employment. Let’s work together to heal the wounds and do the collaborative, creative, and honest work of the cook and server.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

7 Shifts

JANUARY 31, 2023

Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. Provide additional assistance, training, and coaching to disengaged employees to inspire them to be more invested and engaged in their work.

Coaching 195

Coaching Training Book Customer Service 195

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Culinary Cues

AUGUST 31, 2020

The power of leadership comes with tremendous responsibility to listen, treat others with respect, study an issue and avoid making rash decisions, and an understanding that his or her role is that of guide, coach, and mentor – not dictator. [] LACK OF EMPATHY. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Leadership 398

Leadership Point of Sale Training Coaching 398

Culinary Cues

MARCH 25, 2021

Chefs must know how to identify, hire, train, mentor, coach, evaluate, and sometimes cut a team member loose if his or her presence has a negative impact on the team. PLAN BETTER – TRAIN HARDER. This network is there to help, advise, critique, support, and sometimes stop a chef from making a decision. CAFÉ Talks Podcast.

Communication 436

Communication Coaching Fine Dining Influencer 436

Culinary Cues

FEBRUARY 9, 2022

THE LAW: It is not enough to hire competent people. The chef must be the coach who recognizes strengths and weaknesses and builds consensus around common goals so that the machine works properly. [] A Teacher and a Trainer. PLAN BETTER – TRAIN HARDER. THE LAW: Look to the chef to see how the kitchen will act.

Restaurant Law 409

Restaurant Law Coaching Café Sourcing 409

Modern Restaurant Management

DECEMBER 2, 2022

As a manager, hiring an employee doesn’t mean your job is over. Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly.

Management 189

Management Management Point of Sale Front of House 189

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. PLAN BETTER – TRAIN HARDER. Create a Team Built to Win. Well-run organizations – in this case a kitchen, are built to win. Harvest America Ventures, LLC.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

Rocket Fuel

MAY 12, 2022

Having an experienced, well-trained staff supports an efficient and effective operation and results in improved SoS and consistently higher VOC scores. . Evaluating the Effectiveness of Training and Onboarding Programs . Take a critical look at your training and onboarding programs – Are you following the brand’s training program?

Coaching 52

Coaching Training Hiring Customer Service 52

Perfect Daily Grind

JANUARY 23, 2023

Coaching and training Wilford Lamastus Jr. If a competitor wants to perform well at the WBC, one of the biggest costs is to hire a coach – preferably a ‘famous’ one,” he says. Furthermore, training for the WBC is also time intensive, which can present an opportunity cost for some competitors.

Coaching 133

Coaching Equipment Travel Training 133

Embrace the Suck

JUNE 18, 2021

They do start to train people better than the bad restaurants, yet their training system is still outdated and is usually only done when someone is hired. They shift from a training culture to a learning culture. Focus: Now they start to get some basic checklists in place and start to get more organized.

Leadership 346

Leadership Small Business Coaching Training 346

Culinary Cues

SEPTEMBER 1, 2023

Are we promoting the subtle background noise of sizzling steaks, a few dings from pots and pans, and the expeditor calmly coaching the team of line cooks? The right balance is critical and worth hiring sound technicians to design early on.

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

Bar and Restaurant Coach

MARCH 2, 2020

The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements. Glassdoor: The average US company will spend 52 days and $4,000 to hire for a position. The Actual Cost of Hiring a New Employee. Management Focus.

Coaching 97

Coaching Employee Relations Hiring Document 97

Perfect Daily Grind

FEBRUARY 7, 2023

To discuss this issue further, I spoke with Eduardo Choza, Director of Coffee at Mayorga Coffee , Jenny Borrego, barista trainer at Degas Café , and founder of Alquimia Coffee Company and World Coffee Championship coach , Federico Bolanos. He has also trained 15 national Barista Championship winners from around the world.

2011 134

2011 Coaching Events 2007 134

Rocket Fuel

APRIL 5, 2022

The BEST recipe for QSR success includes: Hiring the right people. Thoughtful, thorough training. Hiring the right people. You’re probably not going to be the one conducting the majority of your interviews, so to make sure you’re hiring the right people , take a look at your interviewers. Enforcing the rules.

Coaching 52

Coaching Cash Management Hiring Training 52

Modern Restaurant Management

MARCH 8, 2022

So much so that she’s made it her career’s work: as Chief Talent Officer at Sonny’s BBQ, Schatz is ever-passionate about coaching and developing talent and, most importantly, creating a positive career experience for the barbecue brand’s thousands of employees.

2001 189

2001 Coaching Hiring Take-out 189

360Training

JULY 23, 2020

Training and Development: You Need Both. When you train your employees, you teach them how to follow specific procedures. Training and development can be the keys to higher staff retention, higher customer satisfaction, and better food safety. Training Reduces Management Turnover. How to hire and onboard new employees.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78

Crunchtime

FEBRUARY 21, 2022

Wouldn’t it be great if, instead of the mad scramble, you had a bench of available talent already trained for their next role and ready for promotion? From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Modern Restaurant Management

APRIL 19, 2022

You can put a great deal of energy into finding the best person for the job and training that person to understand every aspect of the business model. I’ve also found it’s easier to hire cooks, waitstaff, and hostesses with limited hours. They can also commit to coaching Little League or taking college classes at night.

Specials 197

Specials Coaching Customer Experience Customer Service 197

Rocket Fuel

SEPTEMBER 19, 2022

When you prioritize hiring, training, scheduling, promotions, and communications – your VOC results will improve. Focus hiring and onboarding on the customer experience. You can be more competitive with hiring if you offer Earned Wage Access (EWA) and competitive wages. Hire the right people for the right jobs.

Hiring 52

Hiring Customer Experience Coaching Customer Service 52

Embrace the Suck

MARCH 27, 2020

Because we throw people into a major leadership role and we don’t train them adequately before they take the position. The owner side eluded me until I got a business coach who schooled me on how to build a brand and a business. To be truthful, if it wasn’t for that coach, I would have closed within six months.

Leadership 337

Leadership Cash Management Coaching Take-out 337

Bar and Restaurant Coach

AUGUST 1, 2019

Today we’re talking specifically to Baby Boomers, Gen X, and Millennials who (for the most part) will be hiring, training, and managing this new generation. What You Need to Know When Hiring, Training, and Managing Gen Z Employees. Welcome back to Part 2 of our 3-part series on Generation Z (aka iGen).

Hospitality 95

Hospitality Employee Relations Coaching Hiring 95

Embrace the Suck

JANUARY 24, 2022

Because we throw people into a major leadership role and we don’t train them adequately before they take the position. The owner side eluded me until I got a business coach who schooled me on how to build a brand and a business. To be truthful, if it wasn’t for that coach, I would have closed within six months.

Cash Management 255

Cash Management Leadership Coaching Take-out 255

Embrace the Suck

JUNE 8, 2019

John Wooden (the famous UCLA Men’s Basketball Coach) was notorious for having his team drill on the fundamentals. Step Two: Hire the Right People. You need to resist this urge to hire quickly. So how do you safeguard against a bad hire? That means getting back to fundamentals. Behavioral assessment.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

Bottleneck Management

OCTOBER 4, 2018

At Bottleneck, we strive to hire and develop the best employees. Cultivating a great working environment, motivating staff to be their best, coaching and developing, and doing everything they can to ensure our guests have the best experience possible.” ” KA : “Development of others/promotion/training.

Management 114

Management Management Leadership Training 114

Crunchtime

FEBRUARY 7, 2024

Employee training and onboarding: what training videos, paperwork, and other tasks need to be completed for each employee in each location? Inventory audit: different products and items run out of stock more quickly than others; standardizing the expectations for when and how frequently each product should be prepared or restocked.

Operations 78

Operations Audits Cash Management Food Safety 78