Modern Restaurant Management

APRIL 9, 2020

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 221

Leadership Kitchen Safety Employee Relations Tip Distribution 221

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Hot Schedules

MAY 10, 2021

Yet stadium venues today — and really any other seasonal operation — are struggling to make their own talent execute with that same effectiveness. So how do you stack your bench and coach your own team to maximum efficiency? So how do you stack your bench and coach your own team to maximum efficiency? User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. What would your previous manager say about you? Getting by is the default mode most restaurants operate from.

Coaching 329

Coaching Training Social Media Hiring 329

Lavu

NOVEMBER 8, 2019

As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. Unavoidable Restaurant Expenses. Commissions.

Management 85

Management Management Food Truck Cash Management 85

Modern Restaurant Management

FEBRUARY 19, 2020

But, declining rates of retirement savings and employees’ need for continuing healthcare are also major drivers in employees working into their later years. In the restaurant industry, Older adults have been the fastest-growing cohort of employees , according to the National Restaurant Association. Performance Management.

Employee Relations 140

Employee Relations Training 2007 Customer Experience 140

Modern Restaurant Management

APRIL 13, 2021

Lots of people run identical operations but get different outcomes. As a business speaker, coach and consultant with 10 years running my own Edible Arrangements franchises, I’ve worked to understand this disparity. They manage adversity. They relate well with customers, employees and their franchisor.

Franchise 177

Franchise Franchising Employee Relations Coaching 177

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. As for how he entered the restaurant business? So, think of the mission, right?

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. Hiring restaurant employees and retaining them is no longer just an issue for the HR team. Why hiring restaurant employees is now a CFO concern. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS).

Kitchen Safety 199

Kitchen Safety Food Safety Cash Management Food Supply 199

Modern Restaurant Management

NOVEMBER 19, 2020

The Ocean Spray Farmers for Chefs Alliance is open to public donations and 100 percent of proceeds will go directly to restaurant operators in need. “We put the safety of our employees first. “We put the safety of our employees first. ” says Dilip Rao, CEO of Sharebite. ” Next-Gen Toast.

Mobile Ordering 122

Mobile Ordering Kitchen Safety Online Ordering Coaching 122

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Simple, right?

Coaching 97

Coaching Employee Relations Hiring Document 97

Modern Restaurant Management

JUNE 8, 2020

When the house passed the legislation earlier, the National Restaurant Association Executive Vice President of Public Affairs Sean Kennedy said, “Restaurants have suffered more job and revenue losses than any other sector of the economy because of mandated closures and restrictions on operating.

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

EATER

DECEMBER 15, 2021

Starbucks employees in Buffalo wait for the results of the union vote count on December 9, 2021. Sam Amato, a Starbucks barista for the past 12 years, is an employee at the Amherst, New York location that filed a petition for a union election back in August; he strongly believes that his fellow workers will vote to unionize. “I

Food Safety 101

Food Safety Employee Relations Coaching Insurance 101

Bar and Restaurant Coach

FEBRUARY 21, 2020

If you’re not faced with serious labor challenges in your bar or restaurant operation right now, let me assure you—they’re on the horizon! The operators who are kicking ass are able to deliver perfectly crafted guest experiences because that’s where they focus their attention. Management. Bartending.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Modern Restaurant Management

DECEMBER 17, 2020

People are looking to make their holidays special, and plan to do that with takeout and meal kits from a favorite local restaurant,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. Service-related mentions became more positive by 6.0 This Week in On Premise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Ken Burgin

JULY 9, 2022

Average Customer Spend on Desserts : related to the strike rate. Sales per Employee to see who needs coaching and who has the talent. Check the weekly discoveries on Hospo Reset – information & inspiration for restaurant, cafe & foodservice operators. Ideally, it should be less than the 20% cost target.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. .”

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

JULY 27, 2020

Many retail businesses shifted their operating models and started offering curbside pickup and online ordering, unfortunately those measures aren’t always enough to sustain their businesses long term. Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story. Modular Chicken. Army Officer.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Engage Acquires Boston Market.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

MBB Hospitality

OCTOBER 2, 2019

While you can’t deduct personal expenses like living and family-related expenses, for things that you use for both personal and business use, you might be able to. Keep in my though that these are only applicable for you the business owner not your employees. However, you can still deduct business meals with both clients and employees.

Franchise 40

Franchise Franchising Employee Relations Travel 40

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini.

Franchise 110

Franchise Franchising Fast Casual Leadership 110

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. More Tropical in Colorado.

Franchise 94

Franchise Franchising Loyalty Program Book 94

Apicbase

APRIL 5, 2022

When you franchise your restaurant, you allow an independent investor to buy into your business, selling the license to use your brand name, operations, products, and knowledge. The investor operating under the franchise’s brand is called the franchisee. Andy, floor manager of a retail store, has always dreamed of opening a restaurant.

Franchise 52

Franchise Franchising Food License 52

EATER

MAY 26, 2021

Some of these restaurants also operated as inns or offered outdoor sleeping porches in the summers. Whitaker says it’s unlikely that many, if any, female tea room proprietors operated the gas pumps on their own, but they could work alongside husbands, male relatives, and employees. Many sold folksy home decor and souvenirs, too.

Back of House 123

Back of House Advertising Travel Small Business 123