Modern Restaurant Management

SEPTEMBER 9, 2020

For months, many states had strict stay-at-home orders, and as the quarantine slowly lifts, many people still feel uneasy about returning to restaurants. While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. Increase Self-Assessments at Every Location.

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Management Management Food Safety Audits 186

Modern Restaurant Management

JUNE 8, 2020

Safety ordinances can vary widely by city, county, and sate. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. ServeSafe and food handler certification. Improve Team Communication. Employee well-being.

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FOH BOH Front of House Employee Relations 177

Modern Restaurant Management

SEPTEMBER 29, 2022

Listen to them and apologize if they are unsatisfied with the food or service. Various studies suggest that aggressive hospitality and restaurant industry customers have become an essential safety subject. Learn to keep communication open to address any concerns that may arise. I would be too. Let me take care of this for you."

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Cash Management Customer Service Food Safety Restaurant Law 193

Modern Restaurant Management

MARCH 30, 2020

People are self-quarantining at home, on edge and ordering in. We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. Using food rotation labels.

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Delivery Food Safety Mobile Ordering Customer Experience 193

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. First, let’s cover the basics: the precautions required without consideration to COVID-19.

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Food Safety Certification Employee Relations Restaurant Law 145

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. Communicate Standards and Keep Everyone in the Loop.

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Front of House Management Management Franchise 188

Open for Business

FEBRUARY 29, 2024

Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.

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License Certification Kitchen Safety Food Safety 78

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

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Kitchen Safety Food Safety Food Food Supply 52

Next Restaurants

FEBRUARY 6, 2023

By Denise Langenegger, Contributor Around 32 million US citizens have a diagnosed food allergy , making up 10.8% For these members of our communities, simple pleasures like dining out can often become clouded by fears and anxieties that restaurants may be unknowingly placing them at risk. of all adults and 7.6% of all children.

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Allergens Marketing Fine Dining Food Safety 117

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

EATER

APRIL 7, 2022

chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. B Corp certification is awarded to businesses that use profits and growth as a means to a greater end: Positive impact for their employees, communities, and the environment,” Amy’s explains in a blog post from March 2021.

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Kitchen Safety Food Safety Certification Consumer Goods 125

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Communicate your distancing requirements with third-party delivery drivers and other suppliers. Managing Food Pick Up and Delivery.

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Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Certificates of completion are required.

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Mobile Ordering Restaurant Law Seating Customer Service 167

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

MAY 13, 2020

Food and Drug Administration guide for retail food stores, restaurants and food pickup and delivery service, and the National Restaurant Association’s guide to reopening. Identify and communicate operational priorities. As food-contact surfaces, they’ll have to be washed, rinsed and sanitized afterwards.

Healthcare 179

Healthcare Food Safety Certification Insurance 179

Modern Restaurant Management

APRIL 27, 2020

Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan." " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “The post-COVID dining experience will no doubt be different.

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Webinar Mobile Ordering Loyalty Program Online Ordering 183

Modern Restaurant Management

APRIL 27, 2020

Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan." " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. “The post-COVID dining experience will no doubt be different.

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Webinar Loyalty Program Online Ordering Social Media 173

Cheetah

OCTOBER 22, 2020

Let diners know you have their safety in mind and be clear about the steps you’re taking to ensure it. A Technomic survey shows consumers prefer comfort food and bundled deals such as the classic bacon, egg and cheese sandwich from Wendy’s menu or Starbuck’s salted Caramel Mocha. Communicate with Customers.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

SpotOn

FEBRUARY 13, 2024

Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. Especially if you're onboarding back-of-house employees, you'll want to include an employee handbook section on food safety rules, as well as other safety protocols.

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Employee Relations Restaurant Law Hiring Food Safety 52

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants. .

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Healthcare Employee Relations Online Ordering Customer Service 179

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp. It’s critical to our corporate mission and the values we strive to achieve.”

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Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

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Franchise Franchising Mobile Ordering Kitchen Safety 146

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States. The deal is valued at $7.3

Food Safety 140

Food Safety Loyalty Program Kitchen Safety Online Ordering 140

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? Applicants may be interested in how collaboration and communication are encouraged across departments.

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

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2020 Influencer Point of Sale Food Safety 163

Modern Restaurant Management

SEPTEMBER 14, 2021

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

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Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond.

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Online Ordering Customer Service Seasonal Menu Food Order 136

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp. million people experiencing food insecurity.

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Mobile Ordering Online Ordering Food Order Recycling 121

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

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Franchise Franchising Loyalty Program Kitchen Safety 125

EATER

DECEMBER 23, 2020

When they finally decided to escape the deteriorating air quality, Kyle and Katina Connaughton packed their two cats, two dogs, and one of their two daughters (the other was in Boston) and her fiance into a farm truck and headed toward safety in Washington state. We’re communicating with the kitchen: ‘This is almost there.

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Menu Agriculture Seasonal Menu Vineyard 128

Modern Restaurant Management

FEBRUARY 6, 2020

“Our brand has a strong foundation based on more than half a century of serving up quality comfort food in a relaxed, welcoming atmosphere that is a cut above a typical QSR,” said Biser. We intend for them to see the pride and care with which their food is prepared.” This is only the beginning.”

Franchise 126

Franchise Franchising Fast Casual Customer Experience 126

Modern Restaurant Management

FEBRUARY 14, 2020

” Southern Glazer’s Wine & Spirits is celebrating its 19th consecutive year as the host of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capital One (SOBEWFF®), a star-studded, five-day destination event, held February 19 – 23. Neilan's first job in the U.S.

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Back of House Hotels Leadership Design 112