Embrace the Suck

APRIL 26, 2020

Profits are sliding away a small percent at a time until you wake up one day in panic mode. Profits are sliding away a small percent at a time until you wake up one day in panic mode. All this could’ve been avoided if you had your finger constantly on the financial pulse of your business. What the Hell is a KPI?

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Modern Restaurant Management

DECEMBER 1, 2020

It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent. Many businesses have introduced touch-free payment options and menus to improve customer experience during the pandemic. First, consider adopting a touchless loyalty system.

Loyalty Program 519

Loyalty Program Customer Experience Employee Relations Point of Sale 519

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. I have very fond memories of walking the streets of St. That was it! Those four or five employees were like family.

Seating 474

Seating Front of House Back of House Cash Management 474

Harbor Touch

MARCH 18, 2025

Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

JUNE 19, 2020

Leaders across all business sectors are accomplishing changes in days or weeks that normally would have taken months or years. Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements.

Website Management 502

Website Management Loyalty Program Front of House Point of Sale 502

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

MARCH 10, 2020

Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Eat healthier.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

The Rail

DECEMBER 2, 2024

Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. credit cards, digital wallets, cash on delivery). If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Dealing with AI can be understood through video games.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Some are very successful, while others are hanging by a thread. So why does it sometimes go wrong?

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. What is a Restaurant Business Plan? Restaurant Business Plan Sample Outline.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 5, 2021

Satisfaction is immediate and can be established once consumers are conducting business with you. CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The Value of Trust. Positive Signs for On-Premise.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Create a Restaurant Business Plan. Getting Your Restaurant Business Loan. Before you Begin: Create a Restaurant Business Plan. Getting Your Restaurant Business Loan.

Document 393

Document Small Business Cash Management Take-out 393

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. A 2020 Harvard Business School study reported that 74 percent of businesses do not have the cash on hand to cover an equipment-related expense. The approval rate for business loans from big banks is only 13.6

Cash Management 251

Cash Management Equipment Front of House Small Business 251

7 Shifts

JULY 21, 2020

Shelter-in-place orders, social distancing, and business closures make it next to impossible to generate pre-coronavirus revenue numbers. From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

APRIL 1, 2020

Tracking and understanding your restaurant’s cash flow is essential, whether business is booming, or times are tough. A healthy, positive cash flow is necessary to pay your bills and grow sales. Monitoring your cash flow is more important than ever during the COVID-19 outbreak. Keeping track of cash inflow.

Cash Management 128

Cash Management Management Management Point of Sale 128

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. The Best Restaurant Inventory Management Software. Choose The Right Inventory Management System. The Basics of Restaurant Inventory Management.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Lavu

APRIL 4, 2025

A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Whether you run a small pub or a high-volume nightclub, the right POS system can simplify operations and boost revenue.

POS 78

POS 2025 Bar Point of Sale 78

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Keeping your staff in the dark about upper management decisions. Table of Contents. Dangers of Poor Communication.

Communication 430

Communication Management Management Front of House 430

The Restaurant Group

APRIL 18, 2025

Effective accounting procedures are essential to ensure the steadiness and durability of a restaurants assets, from tracking cash flow to managing expenditures and profits. Accounting vs Restaurant Bookkeeping Restaurant accounting uses data to assess your restaurants financial situation and make business decisions.

Management 78

Management Management Cash Management Inventory 78

7 Shifts

APRIL 3, 2020

Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America. So here’s the question a lot of restaurateurs are asking: how do you start drastically cutting expenses to give your business the best chance of recovery?

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

AUGUST 18, 2024

New Bar Options You'll need to decide on the exact business structure. However, it can be expensive and you may not have as much control over the business. An alternative is to buy an existing bar that is up for sale. This could be a good choice if you find a business that is already established and has a loyal customer base.

Bar 370

Bar License Email Marketing Customer Service 370

EATER

NOVEMBER 11, 2020

I don’t understand why it’s up to me as a small-business owner to search my conscience every month to decide whether or not to support my employees,” she said at one point. It’s a matter of extinction,” the chef and restaurateur Pim Techamuanvivit said when we first spoke in August. Where is the conscience of the country?”.

Cash Management 364

Cash Management Insurance Point of Sale Back of House 364

Lavu

JUNE 13, 2025

If you think the business cashless trend is crazy, you’re not alone. Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. Of course, it’s essential for most businesses to accept cash payments in some situations.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

EATER

APRIL 10, 2024

Kitchens in Wonder’s food halls can be as small as 750 square feet, and each location can serve food from up to 30 — 30! It’s tempting to lump Wonder into the spate of ghost kitchen or delivery-only concepts that have come and gone since before the pandemic, but its partner chefs say this business is different. restaurant concepts.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. And even the hippest brands looking to grow can’t ignore the impact that landing on the shelves at Walmart might have on their businesses. Walmart was going to allow us to reach those customers.”

Retail 305

Retail Point of Sale Food Supply 2023 305

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. That includes general business terms , such as capital, gross, net, and — perhaps most important — profit margin. In business , margins are usually expressed as a percentage. What Is Profit Margin? Profit Margin.

Small Business 145

Small Business Cash Management Customer Service Inventory 145

BNG Point of Sale

MARCH 9, 2020

Chances are, if you’re starting a business in retail or restaurant, people in the industry will tell you to purchase a point of sale system. If you’re new to the business, a “point of sale” or POS system is a piece of technology in which hardware and software components are used to take payments from customers.

Point of Sale 95

Point of Sale POS Loyalty Program Inventory 95