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Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Staff Management 1. Weve heard from managers who faced near walkouts during packed evenings because schedules got sloppy.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1
What if youre seated next to someone who sucks? But no, the worst part is that I was seated next to him. Its a minefield out there, and for diners looking to spend ever-dwindling cash on a meal where they cant even guarantee theyll like their dining companions, a communal table presents an extra calculation.
Effective accounting procedures are essential to ensure the steadiness and durability of a restaurants assets, from tracking cash flow to managing expenditures and profits. Basic Methods of Restaurant Accounting Cash Basis Accounting Cash basis accounting records transactions when cash changes hands.
This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.
POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. This allows restaurants to make smarter decisions, like adjusting staff shifts, managing inventory, and setting financial goals. This keeps your shelves stocked without tying up too much cash in inventory.
A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. From processing payments and managing inventory to tracking sales and streamlining service, POS systems play a critical role in improving efficiency and customer experience. system uptime.
With technology playing a bigger role in dining, your POS system needs to handle payments, manage orders, track inventory, and even help with staff scheduling. Whether you’re managing a food truck or a multi-location chain, the right system can improve efficiency, reduce errors, and enhance customer satisfaction. billion in 2024 to $8.37
Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Additionally, the approach to restaurant development has completely changed.
Manage Staffing Capabilities The number one constraint most businesses are experiencing right now is a general lack of skilled and motivated labor. With customers handling these items you can reposition your staff to help with other elements of the restaurant, like running orders, seating guests, and cleaning newly emptied tables.
As a restaurant owner and manager you want to make sure your staff and customers are protected every time they come in to order food from your establishment. Contactless Payments Secondly, payments can be a highly transferable method as cards and cash are shuffled between customer and staff. Don’t try to do it alone.
The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. Should you go for a more expensive POS system with higher customization for your table management or a less expensive restaurant POS system that integrates with important software you need?
Reach out with a special offer to get them back in a seat for a delicious meal. This question is more than just cash or card. How Can You Make Your Job as Manager Easier? This is possible through adding a remote management solution into your restaurant’s POS tech stack. Bonus Question!
This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.
The craft beer industry is evolving fast, and breweries are under pressure to serve more customers, manage inventory in real time, and keep operations lean. Forget old-school cash registers and basic card processing machines. Inventory Management Features to Expect in Modern POS Systems for Brewery Work smarter, not harder.
Kansas City, US) Thu, 5, Jun – Löfbergs appoints Henrik Biilmann as Managing Director of Peter Larsen Kaffe. 200 Degrees Coffee will open a 2,280 sq ft shop at Cotswolds Designer Outlet this summer, its 23rd UK location and most southerly, creating 15 jobs and offering 102 indoor and 24 outdoor seats.
Prototype locations feature flexible bar layouts, zoned seating areas, integrated digital order screens, and dedicated mobile pick-up drawers to streamline service flow and enhance the customer experience as part of the Back to Starbucks efficiency drive.
Paul stresses that volume recruiting isn't just about putting people in seats—it's about making sure they show up. Paul’s team didn’t just open jobs because a manager asked. He also insists on early alignment conversations with hiring managers. He doesn't mince words: "Starts matter more than hires." what do you really need?
There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights.
With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Managingcash flow can be difficult for seasonal businesses.
How restaurant managers can navigate COVID-19. Communicate with staff and managers. Monitor 7shifts Announcements from management for updates on the situation. Communicate with your manager about any changes to your situation—whether you’ve recently travelled or are feeling unwell. Accept all sick requests.
Restaurants, like Los Angeles’ Blu Jam Cafe , have embraced QR codes to navigate a limited front-of-house staff, allowing diners to view the menu, order and pay, and enabling front-of-house staff to focus on food running and seating. Redefining the Role of the Manager. Simplicity Is Key.
You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Keeping your staff in the dark about upper management decisions. The best way to manage is to do so with your own eyes.
This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Or check out how 7shifts optimizes your restaurants labour management.
As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Make it clear to the servers to limit the number of times they are touching cash and credit cards. "Social
Credit card payments have been outpacing cash transactions for some time now. The use of cash continues to fall, down to just 19 percent in 2021, and at the same time, spurred by the pandemic and simultaneous advances, digital payments are on the rise. Mobile POS. Self-Service Sales Kiosks. Automated Compliance Reporting.
The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. Caring Managers. When the chef and general manager found this out, they immediately jumped into action. At the end of the night, two servers tied for first place.
To get you started down the KPI Mastery path, let’s start with the basic metrics: Cash Flow. Cash flow is simply the amount of money going in and out of the restaurant. It’s essentially how much cash you have on hand. Cash flow = Cash input - cash output. Allow me to help you manage your KPIs.
Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Cash is dirty.
Every business requires controls in pricing, consistency, quality, and cash handling. All of the tools are available for inventory control, purchasing systems, cash handling, costing templates, and quality assessment. Social media is very inexpensive, but someone needs to effectively manage it every day and every way.
Best of all, creating a more comfortable outdoor seating space can increase ROI for restaurants in a post-COVID world. It’s a classic ‘turning lemons into lemonade’ scenario, creating a comfortable outdoor seating space for today’s restrictions that will work to generate increased revenue tomorrow.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.
With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. The heaviest hitters are Apple Pay, Google Pay, Samsung Pay and PayPal, but options like Square Cash, Zelle and Venmo are growing in popularity and might be worth exploring as well.
Restaurateurs should thoroughly model out growth plans, get creative on managingcash flow and run lean before considering outside investor dollars. Investors generally push hard for influence or even majority board seats directing strategy and operations.
Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. For smaller restaurants unable to have diners on premise, or those with reduced seating capacity, being able to facilitate online ordering is a prerequisite to keeping their doors open.
Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. As long as the checkbook has a credit balance they are in good shape (until predictable sales slump and cash flow turns the corner).
For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Minimize the risk of contact between the customer and the cashier by installing a protective screen at cash registers. Offer Disposable Menus.
Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.
Well, for ideas – there are physical changes (rearranging a showroom, gym, or restaurant seating arrangement to allow more functional usage), periodic maintenance (steam your carpets, paint your walls, organize your warehouse) and business tooling/service improvements you can make. Build Your Skills.
This should include all tables available for seating customers. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.
As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services.
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.
This type of technology-aided self-service speeds up things in the kitchen, and is not subject to misunderstandings between customers and cash operators, all while reducing the burden on the staff and the waiting time for customers. One thing is certain: nobody likes to wait – either seated or in lines.
Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.
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