7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a host to seat guests or someone to hello pack up delivery orders?

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Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Minimize the risk of contact between the customer and the cashier by installing a protective screen at cash registers.

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Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Bicycle safety should be enforced to assure use of helmets and proper driving especially in city traffic.

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Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

AUGUST 5, 2021

This adapted from " Manage to Engage. How Great Managers Achieve Remarkable Results. " Add to that the even greater health and safety issues now piled onto restaurant businesses, and you’ve got an industry perfect storm. Great managers are visible and have presence. Something’s got to give though.

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Cash Management Employee Relations Food Safety Healthcare 203

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

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Food Café Customer Service Communication 144

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Bingage

JUNE 4, 2020

We understand that being a restaurant owner, you must be curious about how to reopen the restaurant after COVID-19 with the assurance of safe food delivery and dining for the customers. Related Read – How to Provide Online Food Delivery During COVID-19? How will you manage operations after reopening?

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Food Safety Employee Relations Cash Management Government 95

Goliath Consulting

OCTOBER 19, 2020

In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). DELIVERY: Food deliveries have soared in the past couple of months. This is now the new norm, and we know that some of these changes are here to stay. This flexibility will key as the cold season approaches (6).

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2021 Point of Sale Food Safety Kitchen Safety 135

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. Obvious attention to cleaning, hygiene and Covid safety routines.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Customers will tend to gain the greatest confidence when restaurants adopt technology-based safety solutions that promote a contactless dining experience.

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. Obvious attention to cleaning, hygiene and Covid safety routines.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Earlier this summer, TOP Data examined the re-rise of carhops and the staying power of fast food during a nationwide pandemic.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. High-end restaurants that tend to have a pricier menu should look to add more affordable “fast” food to their offerings.

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Webinar Social Media Food Safety Cash Management 89

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene. Seasonality is key.

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License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Food delivery was an already booming industry, but when COVID hit it increased even more. Here are their responses.

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2020 Online Ordering Point of Sale Fast Casual 180

Xtra Chef

MARCH 30, 2020

Hoy shared that the cash flow for his business was up by 25% over his best week operating solely as a cafe, given that as a casual spot, the usual customer check is about $20. Thanks to his customers’ support, he was able to hire back 2 employees. Looking and Moving Forward. And other restaurants are figuring it out,” Hoy says.

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Fast Casual Back of House White Paper Online Ordering 82

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service. .

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Black Box Intelligence

JUNE 12, 2020

Ignorant workers and management. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible. In the past two weeks I’ve had food and liquor delivered to my spot.” .

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Consumer Goods Food Safety 2020 Dine-in 100

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across But it’s worth remembering that while some people have cash in their pockets and want to treat themselves, many have been hit financially by COVID-19 and will be more cautious.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Adam Marcus, Managing Director at PSG.?

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Mobile Ordering Restaurant Law Seating Customer Service 192

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Ensure proper training for food employees with new or altered duties and require that they apply the training according to established procedures.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

EATER

MAY 19, 2020

It also depends on the restaurant’s design and safety protocols, and while there is no absolutely risk-free way to eat out right now, according to experts, there are scenarios that are safer than others. Cash or credit? Is outdoor or patio seating safer, taking into consideration airflow and exposure to passersby?

Cash Management 142

Cash Management Fast Casual Fine Dining Food Safety 142

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JULY 23, 2020

But the news cycle has demonstrated that one day’s positive outlook is countered with dire reports of additional cases the next – with consumers jolted back to compliance with safety recommendations. In some early adapter restaurants, like Dadawan in The Netherlands, themed robots greet customers, check temps and seat guests.

Technology 206

Technology Kitchen Safety Food Safety Customer Experience 206

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Cheetah

OCTOBER 3, 2020

Safety and health guidelines are of topmost importance to help keep your restaurant open. Consider assigning certain hours, days or seating areas for seniors. Reduce time in your restaurant by texting customers when seats become available, taking reservations and having customers pre order their meals before arriving.

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Inventory Insurance Cash Management Point of Sale 78

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. However, they believe it signals the absolute need to refine our thinking.

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Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

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Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk. Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189