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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215
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Three Steps to Improving Customer Loyalty During the Pandemic 

Modern Restaurant Management

And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. Below, we’ll explore three steps to building relationships and an effective customer loyalty program. First, consider adopting a touchless loyalty system. McKinsey & Co.

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The Complete Guide to Creating a Winning Restaurant Newsletter (+Real Examples)

7 Shifts

Now that you know what email newsletters can do for your restaurant, it's time to create a newsletter that wins hearts and sets the cash register ringing. When done right, email marketing works wonders—you stay top of mind and increase order values. According to a Salescycle report , 50.7% Table of Contents. 10 Restaurant Newsletter Ideas.

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 197
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215
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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 180
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Why Contactless will Future-Proof Restaurant Technology

Focus POS

Restaurateurs are pivoting to recoup the lowest level of sales seen in more than 35 years—for some, that’s the lowest sales seen in their lifetime of operating their business or restaurant chain. . Delivery dispatch and curbside pickup management to efficiently execute takeout and delivery. .