Rocket Fuel

JANUARY 26, 2024

We’ll just come out and say it: Restaurant operators are losing money to third-party delivery service providers. And with delivery channel growth up 1,343% since 2019, delivery doesn’t seem to be going anywhere. Delivery loss 101 What is delivery loss? There are two common forms of delivery loss: 01.

Delivery 52

Delivery Back of House Customer Service Technology 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 195

Mobile Ordering Cash Management Online Ordering Front of House 195

Restaurant Engine

OCTOBER 5, 2022

? If you want an edge over the competition, embrace new technologies. ?. In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. It’s essential to your long-term success to embrace technology as you move through the next decade. 1: Online Ordering Availability.

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Reduce the number of deliveries as often as possible.

Inventory 175

Inventory Management Management Cash Management 175

Modern Restaurant Management

AUGUST 10, 2022

During the pandemic, restaurants of all kinds embraced new technologies and innovative business models to deliver elevated service, curbside convenience, and a digitized consumer experience. On both fronts, the new technologies that restaurants embraced during the pandemic can help. First-Rate Service. Seven out of 10 U.S.

Customer Experience 176

Customer Experience Online Ordering Customer Service Mobile Ordering 176

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Managing cash flow can be difficult for seasonal businesses. Plan for Gaps in Your Budget.

Cash Management 229

Cash Management Social Media Seasonal Menu SEO 229

Lavu

FEBRUARY 26, 2020

Technology is constantly changing and revolutionizing the way restaurants meet customer needs. Today, technology is at the helm of on-premise ordering processes. The new technology also allows servers to enter customer orders on hand-held devices. Improves the efficiency of the order delivery process.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. Is it limited to taking payments and orders, or does it also provide inventory management, a reservations system, kitchen and shift management tools? Delivery tech. Inventory management tools.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

7 Shifts

MAY 23, 2024

Managing a restaurant is not for the faint-hearted. A restaurant budget allows restaurant owners and managers to see directly if they are meeting their income and expense benchmarks. Promotes proactive decision-making Restaurant owners and managers must adapt quickly to be successful and retain their competitive advantage.

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

Modern Restaurant Management

FEBRUARY 16, 2022

Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation. What are best practices for restaurant owners and operators to manage costs right now? How is inflation affecting food prices?

Cash Management 195

Cash Management Food Supply Seasonal Menu Social Media 195

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 138

Cash Management Mobile Ordering Fast Casual Employee Relations 138

Restaurant365

MARCH 5, 2020

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management.

Blog 146

Blog Management Management Cash Management 146

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 178

Loyalty Program Online Ordering Cash Management Point of Sale 178

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. This allows for better planning and faster turnover.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

MAY 5, 2023

In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience and their revenue while handling the busiest days of the year. One notable development is the prevalence of QR codes.

Mobile Ordering 166

Mobile Ordering Online Ordering Customer Service Customer Experience 166

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 186

Online Ordering Point of Sale Website Management Inventory 186

Modern Restaurant Management

SEPTEMBER 14, 2022

Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. Many restaurants were ill-prepared to compete with food delivery services like GrubHub and DoorDash. AI can assist restaurants in optimizing how they manage and operate menus to increase margins.

Front of House 199

Front of House Mobile Ordering Loyalty Program Back of House 199

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. But the new connections and deeper insights technology provides can mitigate many of the negative effects of rising prices and declining revenues, especially when it comes to the purchasing relationships between operators and suppliers. First, let’s talk about supplier lists.

Pricing 148

Pricing Management Management Cash Management 148

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

AUGUST 6, 2020

Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Many recent surveys show that restaurants with professional food photos featured on delivery apps perform significantly better.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Lavu

FEBRUARY 28, 2020

The internet and technological advancements are having a great impact on restaurant operations. Restaurant owners and managers consistently look for solutions that allow customers to place orders online and have food delivered fast. Specifically, online ordering and delivery is gradually becoming a norm among restaurants. .

Online Ordering 85

Online Ordering Delivery Ordering Point of Sale 85

Culinary Cues

MAY 15, 2021

Four-page menus do not reflect business common sense – inventories become unmanageable, waste is much more difficult to manage, the level of expertise required of employees grows exponentially, consistency and quality are challenging, and profit is hard to predict and realize. Technology can provide ways to fill in the gaps.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. and Canada through free delivery and marketing efforts.” “These are challenging times for restaurants. .”

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. Restaurant technology can simplify your operations to a great extent and . Customers also want to be able to order delivery and takeaway. Kitchen Display System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

7 Shifts

OCTOBER 31, 2022

The management team. Management team. Restaurant technology. Tell investors what technology you plan on using to run your business—and not just the POS (point of sale). You may want to list out: Team Management. Inventory management systems. Task management tools. Manager Log Books.

Point of Sale 398

Point of Sale Back of House Document Download 398

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Contactless-dining is expected to trend as a result.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more. Is there any resistance to contactless now?

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

AUGUST 19, 2020

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. It’s a delicate balance of cash flow and savings on overhead costs that has restaurant owners scrambling for solutions.

Cash Management 227

Cash Management Point of Sale Consumer Goods Small Business 227

Harbor Touch

OCTOBER 29, 2018

Restaurant of the Future: 7 Must-Have Technologies. The reality about the emerging Internet of Things (IoT) has made every business modeler begin to conceive the operations of their enterprises in a manner that overtly embraces technology. Here are seven (7) of the must-have restaurant technologies of the future: 1.

Technology 60

Technology Mobile Ordering Transportation Customer Service 60

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. On top of that, outdated or complicated technology can frustrate staff and invite errors when people are in a rush.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Online Ordering 148

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The proliferation of restaurant technology is no longer limited to internet orders. Restaurant Tech.

2022 98

2022 Front of House Cash Management Online Ordering 98