7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Table of Contents. What is a Tip Out?

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 207

Front of House Mobile Ordering Loyalty Program Back of House 207

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. This has left restaurants struggling to find and retain staff. million, while the number of hires was 1.3 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 What to include in your restaurant onboarding process.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

DECEMBER 8, 2020

Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. With an average cost of $3,500 when an employee leaves, it’s something restaurateurs can’t afford. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food.

Front of House 196

Front of House Back of House Restaurant Law Food Safety 196

Modern Restaurant Management

AUGUST 6, 2020

Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Lastly, food cost should always be a consideration when making menu changes. Optimize Inventory.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Open for Business

NOVEMBER 21, 2022

Plenty of places continue to make do with the cash-only, pen-and-paper systems that restaurants have relied on for years. This central warehouse of information can function as a comprehensive restaurant management system, depending on your needs, budget, and what you choose. What is a POS system for a restaurant? POS terminals.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Cheetah

JUNE 25, 2021

This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication. The problem is not just with hiring. Table of Contents.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

MadMobile

JUNE 8, 2023

How will you manage your menu? How will you manage your menu? What kind of reports do you need to manage your restaurant? Not only do tipping prompts provide a smooth transaction flow, but it also gives customers a convenient experience; there’s no need to pull out a calculator or dig for cash in your wallet or purse.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Restaurant Point of Sale Software. Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 72

Management Management Cash Management Front of House 72

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. If you perform well under pressure in a fast-paced environment, and you enjoy working with other front and back of house staff to deliver high-quality guest experiences, we’d love to hear from you. Job Description.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

BNG Point of Sale

DECEMBER 6, 2021

By utilizing a user-friendly POS solution, all restaurant staff can benefit from streamlined order management and customer service to ensure optimal productivity throughout the entire organization. The restaurant business is one of the most challenging industries to operate.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Open for Business

OCTOBER 20, 2023

Craft a comprehensive financial blueprint to manage your restaurant’s expenses. Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph.

License 78

License Email Marketing Seasonal Menu Front of House 78

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. This report also revealed that the labor shortage was specific to back of house staff, with more than half (52%) of full service restaurants experiencing kitchen staffing shortages. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Use of Electronic Communication With the constant change of FDA regulations, menu offerings, promotions, and pricing lists, electronic communication has become key in the restaurant industry as it allows operators to easily and quickly tweak and review content in real-time.

2021 52

2021 Email Marketing Front of House Cash Management 52

Sling

JANUARY 22, 2021

In this article, the restaurant-management experts at Sling give you the pros and cons of tip pooling so you can decide if it’s good for your business. Many managers wonder how they can sort the money fairly to reward the different levels of work done by employees in different parts of the restaurant (e.g., What Is Tip Pooling?

Tip Distribution 78

Tip Distribution Front of House Cash Management Customer Experience 78

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Cash register/drawer. Cash register/drawer. Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Different Types of POS Systems.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

EATER

MAY 26, 2023

I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store. For example, every week our farm manager sends a list of what she’s going to be harvesting from the fields. The cooks and I take that and brainstorm dishes.

Agriculture 80

Agriculture Front of House Back of House Book 80

Perfect Daily Grind

JANUARY 27, 2023

The keynote speech delivered by Michael Opitz, Managing Director of Hanns R. Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks. BWS plans to open more Double Shot locations across Australia later this year.

2023 112

2023 2022 Events Certification 112

Lavu

FEBRUARY 26, 2020

For instance, a mobile point of sale (mPOS) streamlines communication between several stations within the restaurant and provides data in tandem. The benefits of a POS system to the on-premise ordering process include: Tracking daily cash in and cash out. Today, technology is at the helm of on-premise ordering processes.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. To keep up in a fast-paced industry, restaurants might consider adding a new role, commonly called “profitability strategist,” to the management team.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 40

Management Management Cash Management Front of House 40

Lavu

APRIL 8, 2020

You will see improvements for customers, front of the house, the kitchen, as well as management. From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Reservations & Table Management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212