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How Restaurants Can Leverage Technology to Improve Customer Relations

Next Restaurants

By Leo Clarke, Contributor What does it take for a restaurant to stand out from the crowd? Building out your online presence doesn’t just mean developing a slick website, either; it’s just as important for modern owners to divert resources to the social media space. This is where technology steps in as a game-changer.

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12 Best Ways To Get Your Restaurant Noticed

7 Shifts

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

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Restaurant service: What it takes to knock it out of the park in 2023

Open for Business

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

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The Complete Guide to Creating a Winning Restaurant Newsletter (+Real Examples)

7 Shifts

Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Before you set out to do anything, plan accordingly. HubSpot, MailChimp, Hunter.io, Moosend, and Zoho Campaigns are some tools you can try out. Easy to create, track and improve.

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How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out.

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How to Open a Coffee Shop: The Ultimate Guide

7 Shifts

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops. Don't stop there!

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Change management needs to be a top priority.

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