7 Shifts

APRIL 13, 2021

Integrating sales and data into scheduling ?? When scheduling, Crumpton and his team use 7shifts’ projected sales—which is based on historical sales data that they import from their CAKE Point of Sales system , which integrates with the 7shifts’ platform. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

7 Shifts

SEPTEMBER 16, 2021

Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations. Delegating Responsibilities. Keep Your Team Connected.

Management 370

Management Management Document Hiring 370

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. A match made in doughnut heaven ??

Operations 370

Operations Book Communication Small Business 370

7 Shifts

JUNE 3, 2022

While money isn't everything, it's one of the biggest pain points for restaurant workers right now. We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. They aren't making enough money.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

MAY 3, 2021

The warm weather is upon us, and with longer days, successful vaccinations, and customers spending more time outdoors, restaurant sales across the country rose 20% in April. With overall and department-based budgeting in 7shifts, and you can forecast sales and labor needs separately for patio departments, open street dining, and more.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. Leading multi-unit restaurant brands are using technology to scale. Having many restaurants to manage is a pretty good problem to have. It means that guests love what you're offering enough to support your growth. But there are challenges that come with that growth.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Top Restaurant Management Apps. TouchBistro. Try 7shifts for Free. Apple | Android. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

FEBRUARY 10, 2023

Amazon started with books and we are starting with BBQ. Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. We became a global media company. Our goal now is nothing less than to become the Amazon Prime of BBQ. Embracing technology We all have an “Oh S**t!”

Social Media 370

Social Media Email Marketing Technology 2007 370

7 Shifts

DECEMBER 21, 2022

And we're proud to say we've addressed those pain points with the 2022 release of Automated Tip Pooling ! All-new messaging and communication. When it comes to engaging a Gen Z and Millennial workforce— which made up 75% of the restaurant workforce as of 2020 —digital communication is critical. New Features in 7shifts.

2022 195

2022 Certification Document Point of Sale 195

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. To some, it may seem less significant, but to seasoned professionals – this is the truth of the kitchen.

Front of House 353

Front of House Back of House Point of Sale Uniforms 353

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. As a cook or chef there are many days that go well and a few that challenge the best.

Café 345

Café Front of House Point of Sale Back of House 345

Modern Restaurant Management

JANUARY 13, 2022

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management.

Front of House 215

Front of House Kitchen Safety Customer Service Point of Sale 215

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. An emerging metric of success in the restaurant analyst community will be surrounding “percent direct digital” sales.

Airlines 193

Airlines Point of Sale Consumer Goods Hotels 193

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. With the right technology, restaurants can create a seamless journey that diners prefer from discovery, to booking, to the dining experience itself. In fact, 50 percent of U.S.

Dietary Restrictions 167

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 167

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Perhaps you’re a large restaurant chain that has locations all over the country? Front-of-House.

Technology 199

Technology Front of House Back of House Point of Sale 199

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. I seen the books. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

NOVEMBER 2, 2023

By the end of the book, readers will know how to protect themselves (and their customers). Modern Restaurant Management (MRM) magazine asked Shaw why she wrote the book, food safety challenges for restaurants and the impact she anticipates AI will have on the industry. " Why write this book now?

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Regarding operations, restaurants tend to utilize sales forecasts to polish their purchasing and ordering processes. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

MARCH 27, 2020

Consider things like merchandise sales, inventory sales, or private cooking lessons. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Honestly, that's more of a point of pride for them.It If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. Establish Clear Lines of Communication. While money isn't everything, it's long been one of the biggest pain points for restaurant workers. Turnover in restaurants is as high as ever. It's not enough to just pay more than the restaurant next door. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. Your point-of-sale software update can be pushed off until later because it’s not causing any problems at the moment. Effective retail management requires a vast array of skills. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Understanding why customers value the unique points of difference and how you communicate those PODs is what separates you from competitors in the mind of the customer. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.”

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

SEPTEMBER 19, 2019

Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Monitor serious maintenance issues in the manager log book to notify other managers. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners.

Management 284

Management Management 2019 Employee Relations 284

Tableo

JULY 20, 2023

This enables you to send communications that are relevant to particular subscriber groups and are targeted at them, which raises open rates and conversion rates. ” Create a loyalty programme where customers can accrue points for eating at your establishment. The key is consistency!

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. Dig into which rewards are most popular and pair this with your sales data. It’s about making meaningful connections with guests to keep them coming back time and time again. That’s the definition of loyalty.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It can seem like a lot to learn upfront, but the payoff is huge. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Culinary Cues

APRIL 22, 2020

You can never be too organized or communicate too frequently. FaceTime might turn out to be a perfect tool for the chef to connect with sales representatives and interact, push, and challenge them. As previously stated – you can take the chef out of the kitchen, but you can’t take the kitchen out of the chef.

Back of House 352

Back of House Point of Sale Take-out Inventory 352

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. .

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Ken Burgin

JULY 9, 2022

Short points about your commitment to honesty and hard work, plus care and respect for customers and for the staff. Good internal communication systems – allowing staff and management to communicate freely. Open book management can be a powerful way to strengthen a good culture. Proper reference checks on new staff.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Restaurant365

JANUARY 7, 2022

Upgrading to a handheld point-of-sale device will save your servers valuable time when taking guest orders. Be sure that the policy is communicated when the table is booked, when the guests arrive, and clearly posted in the patio area. The resurgence of the virus will increase the demand for outdoor dining options.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

BNG Point of Sale

JANUARY 19, 2021

Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics. As a business, you still need a cash register, and every point-of-sale system will include one. What Are The Benefits Of a Restaurant Management System?

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Lavu

JANUARY 31, 2020

Easy point of sale integration. . Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs. An automatic confirmation system. Streamlined table management. . Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78