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As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Even though they have ?less
There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.
Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Allow employees to take water breaks. and BOH (including cooks, chefs, etc.).
To learn more about the pros and cons of putting an ESOP into place, Modern Restaurant Management (MRM) magazine reached out to Cucci. Initially there were only two routes to take. One was to sell the restaurant group to a private buyer/buyers or investors, and pretty much take the money and run.
Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work. If you don’t have 7shifts yet, you can alternatively create a simple Google Form survey or a paper survey for employees to fill out after each shift. Second, track employee attendance.
During the pandemic, many service workers either left or were forced out of the industry and never returned. They’ll take pride in the shout-out and you can showcase the faces of your restaurant. Your team can write their shout outs on stickers or post-it notes for everyone to see. BOH help them sweep and mop.
Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recognize good work by calling it out at staff meetings, or by promoting internally on a regular basis.
In our modern world, education is of fundamental importance. As we continue to adapt to a changed world thanks to the pandemic , it’s time to finally shed the stigma of service industry jobs, and change the way we perceive higher education. Service Industry & Education: Behind the Scenes. Further, the vast majority of U.S
Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. If so, the server takes it and sends it to the kitchen ASAP by entering it into the POS. Operations Management.
Making Your Resume Stand Out. If this is something you've done, name the course(s) taken, the certification achieved, and/or the name of your educator/institution for added credibility. Restaurants are coming to realize that education is one of the best ways to engage and retain staff. Table of Contents. Skills for Your Resume.
To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.
Remaining educated: Managing a restaurant involves constant work. You have to educate yourself on the latest tools, systems, and processes to stay ahead of the game. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money.
Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.
For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. Subscription boxes take the concept of meal kits a step further by providing customers with regular deliveries of meals or ingredients. and 15% of the total bill.
With the COVID-19 vaccinations being rolled out in phases, there has been a question of when or how the vaccines would be administered to those in foodservice. To find out your state’s vaccination plan, visit your state’s Department of Health website. Here is an overview of what is important: Current Phase. How to Get Vaccinated.
If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. For all restaurants, having a mobile POS takes the pressure off your staff. Checks can be cashed out or rung up right there at the table. Streamline BOH and FOH Communications.
Providing employees with flexible scheduling to allow for educational, family, or personal commitments can help promote a healthy work/life balance. Also consider that too many servers on the floor means everyone takes home less tip money-–which deflates morale and cuts into your employees’ pay. Take two servers.
Controlling your restaurant food cost depends on multiple factors, such as understanding actual versus theoretical food costs (AvT), first-in/first-out (FIFO) storage, ordering at the right levels, and reducing waste, errors, over portioning, and theft. 12 tips to keep your kitchen staff focused on food waste reduction.
On a positive note, people developed a deeper appreciation for social connection and the experience of dining out, making for more guests joining us in our restaurants. Wages have risen roughly 13 percent since early 2023, leveling out at $13.62 For hiring platforms like foh&boh, the name of the game was volume, volume, volume.
Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Begin by taking a look at five important questions, and then dive deeper into evaluating your particular situation. Back-of-house (BOH) management. You may also be unsure where to start. Front-of-house (FOH) management.
Each time you choose an applicant who doesn’t work out, you lose a lot of money because you have to advertise, interview, hire and train a replacement. The site is perfect for advertising BOH and FOH positions. Sirvo is one of the most highly rated restaurant job boards out there. Jobs On The Menu.
Even if your own restaurant isn’t dealing with such astronomical turnover rates, the regular coming and going of staff can certainly take its toll on your business. So to find out how your restaurant is doing, you’ll need to know how to calculate restaurant employee turnover rate. How to Calculate Turnover Rate for Your Restaurant.
With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. However, increasingly restaurants are bringing the BOH to the forefront.
As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create.
Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. The industry needs to do better to take care of its workers. Remember me?I
Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Diners tastes are also becoming more global – be on the look out for the integration of international flavors, such as West African cuisine, into everyday dishes. Dark kitchens gain more real estate.
Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. “Restaurants introduce us to new culinary adventures with international flavors and creative takes on classic dishes. percent in 2024.
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