Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Restaurant365

MARCH 5, 2020

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management.

Blog 146

Blog Management Management Cash Management 146

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.

POS 117

POS Blog Mobile Ordering Front of House 117

Culinary Cues

MAY 15, 2021

Does your model work better as a mobile restaurant or strictly on-line through a ghost kitchen? Technology can provide ways to fill in the gaps. FROM THE EMPLOYEE’S PERSPECTIVE: Our jobs are even less secure than we thought: In order to stop the financial bleeding – restaurant owners were forced to furlough employees or risk ruin.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. Restaurant Industry Statistics: Online Ordering. National Restaurant Association ).

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

7 Shifts

FEBRUARY 15, 2022

Check out our blog post breaking these red flags down with what to avoid in a job description. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. So I want to really make sure that's important,” says Cummings.

Social Media 448

Social Media Hiring Website Management Hospitality 448

The Restaurant Group

JANUARY 26, 2025

Today, technology has transformed them into digital loyalty platforms. Mobile app rewards, gamified loyalty systems, and social media engagement rewards are now common. Over time, this increases your average order value. For instance, a mobile app reward system simplifies access to dining rewards.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

Black Box Intelligence

JUNE 4, 2025

Technology Trends Technology isnt just streamlining operations. From digital ordering and loyalty programs to back-of-house operations and real-time sentiment tracking, the most successful concepts treat technology as a guest experience multiplier. Best Practice #2: Audit your guest-facing and internal tech annually.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. As technology advances, the popularity and adoption of cashless payment methods are expected to grow, further revolutionizing transactions.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. With a simple scan of the code, customers can view the restaurant's menu and place orders directly from their mobile devices.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

Focus POS

APRIL 21, 2020

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.

POS 164

POS Mobile Ordering 2030 Customer Experience 164

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus. If not, employees could show up feeling unmotivated and drained before they fulfill a single order.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. The Restaurant Technology Guys. As you probably guessed, this podcast has everything to do with restaurant technology. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Focus POS

JUNE 9, 2020

Over the past decade there has been a rise in popularity of mobile devices in consumers’ everyday lives. From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . Online and Digital Ordering . Many operations have been using these solutions for years.

POS 151

POS Mobile Ordering Online Ordering Download 151

The Rail

APRIL 25, 2023

In this blog post, we'll explore the next generation of restaurant delivery management in 2023 and beyond. We'll examine the latest technology trends and customer expectations for restaurant delivery, as well as the challenges and opportunities for restaurant owners and operators.

2023 147

2023 Delivery Management Management 147

Goliath Consulting

MARCH 28, 2022

PayPal allows customers to pay with their smartphone or for online orders. Starbucks’ mobile app allows users to pay with PayPal instead of their Starbucks rewards card or their physical credit and debit cards. Restaurants can also use app payments as a way to start a loyalty program, as mentioned in our last blog.

Fast Casual 195

Fast Casual Mobile Ordering Online Ordering Loyalty Program 195

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Integration with technology is going to be the key to attracting this generation. But what about Gen Z, the so-called digital generation?

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Restaurant Technology Guys

FEBRUARY 28, 2023

From online ordering to employee management and mobile payment processing, we cover the basics to help you stay ahead of the competition. The post Top 10 Restaurant POS Integrations Everyone Needs appeared first on Restaurant Technology Guys.

POS 158

POS Mobile Ordering Online Ordering Technology 158

Focus POS

FEBRUARY 10, 2022

When you’re considering new restaurant technology, it’s tempting to shop around for different restaurant tech stack components, especially if you’re trying to be cost-conscious. The customer experience can be improved with the help of an all-in-one POS system that includes the right technology. Sales by order type. Labor costs.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Restaurant365

FEBRUARY 25, 2020

Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. To improve your profitability, consider not only strategies to boost sales, but also new technology solutions to save time and increase efficiency within your restaurant.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. Put the Right Technology Tools into Place. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Choose the Right Packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Restaurant365

DECEMBER 12, 2019

Technology impacts nearly every aspect of our lives. For restaurants in particular, the impact of how technology is changing the restaurant industry is only growing bigger. From the front counter to the kitchen, technology is everywhere in restaurants. How do restaurants currently leverage technology?

2019 88

2019 Technology Front of House Mobile Ordering 88

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Restaurateurs struggling to stay afloat without patrons in the dining room turned to online ordering to keep revenue trickling in. Is it ultra-easy and intuitive for customer use?

Online Ordering 146

Online Ordering Ordering Mobile Ordering Customer Experience 146

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Whether it be an upgrade or adding new to your business, here are four major restaurant technologies you should consider in the new year. Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Incorrect orders.

2022 78

2022 Technology Loyalty Program Mobile Ordering 78

Focus POS

JANUARY 17, 2023

As a restaurant owner and manager you want to make sure your staff and customers are protected every time they come in to order food from your establishment. Implement the right restaurant software solutions to help improve your business’ front end safety standards and provide your staff with technology to help them throughout their shift.

Seasonal Menu 78

Seasonal Menu Front of House Online Ordering Mobile Ordering 78

Focus POS

APRIL 28, 2020

Over the last few decades, restaurant technology has made rapid advancements to keep up with the evolving industry. What started out as a simple cash register has developed into the backbone of a restaurant’s technology infrastructure. Here are some of the biggest developments: Mobility. Leveraging the Right Technology.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

OneDine

JANUARY 29, 2024

In today’s rapidly evolving dining landscape, the integration of cutting-edge technology has become a pivotal factor in enhancing the guest experience. Traditional methods of ordering at restaurants are undergoing a remarkable transformation, ushering in the era of self-service kiosks and mobile ordering solutions.

Mobile Ordering 52

Mobile Ordering Ordering Customer Service Innovation 52

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Self-service kiosks for example, engage customers and make them part of their experience giving them freedom to easily customize their own orders.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Restaurant Technology Guys

SEPTEMBER 13, 2021

Join Jeremy, Tim (CEO and Founder of GoTab.io), Jordan (CEO and Founder of 7Shifts) and one of their clients where we talk about mobile ordering, scheduling, staffing and how to operate a great restaurant with technology. The post 126 Restaurant Technology Guys Podcast Ep. Check them both out here.

Technology 112

Technology Mobile Ordering Ordering Operations 112

Focus POS

DECEMBER 8, 2021

On top of that, outdated or complicated technology can frustrate staff and invite errors when people are in a rush. Choose technology that is intuitive and doesn’t require multiple steps to get the job done. Inventory management can prompt managers to order when supplies reach a set threshold to avoid higher costs.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Restaurant Technology Guys

OCTOBER 20, 2021

Join Jeremy, Tim (CEO and Founder of GoTab.io), Jordan (CEO and Founder of 7Shifts) and one of their clients where we talk about mobile ordering, scheduling, staffing and how to operate an excellent restaurant with technology. Restaurant Technology Guys Podcast Ep. Restaurant Technology Guys Podcast Ep.

Technology 113

Technology Mobile Ordering Ordering Operations 113

Qu

NOVEMBER 25, 2024

At Qu, we believe technology should do more than keep your restaurant running—it should propel your business beyond. New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher.

Online Ordering 52

Online Ordering Front of House Mobile Ordering Food Order 52