7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Here are four strategies you can use in your existing catering business to gain a competitive edge in the crowded catering landscape. EXPLORE NEW CATERING VERTICALS. INVEST IN TECH.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

The Restaurant Group

DECEMBER 1, 2024

A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity. It sets the stage for customer excitement, loyalty, and lasting buzz. Send Email Updates – Keep your loyal customers in the loop with exclusive previews.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Black Box Intelligence

JUNE 4, 2025

But campaigns and menu innovations that don’t align with current restaurant market trends or customer preferences? To provide a crude example, promoting high-priced items during economic downturns may not resonate with value-seeking customers. Are your loyalty programs actually driving retention?

Marketing 81

Marketing Loyalty Program Customer Experience Back of House 81

Bingage

MAY 9, 2021

Are You facing less customer interaction? Customer engagement is all about converting a new customer into repeat customers, but… It’s not that much easy in such a competitive era where everyone is trying to capture more and more customers, so what is the measure you should adopt to stand ahead of the competition?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

The Restaurant Group

FEBRUARY 25, 2025

It helps increase revenue while improving customer satisfaction. Upselling means suggesting a better, larger, or additional item to increase the value of a customer’s order. A strong upselling strategy helps customers discover new flavors while increasing restaurant revenue.

Loyalty Program 68

Loyalty Program Customer Experience Customer Service Email Marketing 68

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

JANUARY 7, 2021

As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. The COVID-19 pandemic impacted everything from restaurant operations to customer expectations. 42% of restaurants plan to invest in customer loyalty programs. Constant Contact ).

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Your marketing plan is the cornerstone of your restaurant's success and business plan. It is your roadmap to attracting and retaining customers.

Seating 221

Seating Email Marketing Marketing SEO 221

The Restaurant Group

DECEMBER 8, 2024

Steps to Track and Analyze Waste Monitor Food Prep and Disposal : Use a waste log to record whats discarded during prep and service. Menu Optimization for Waste Reduction A thoughtful menu design can minimize waste while offering dishes that excite customers. Introduce Small Plates : Offer smaller portions to reduce leftovers.

Waste 78

Waste Compost Food Recycling 78

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Following these steps, you can create a marketing strategy suited to your business needs.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Bingage

MAY 6, 2023

In Today’s digital world, having an Ecommerce store on Shopify or otherwise means you have to focus on so many things which include customer acquisition, customer retention, and many more aspects to maintain your sales and reputation in the market. However, who is the Hero of your Business? Let’s Start! What is Shopify?

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Experience 52

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 114

Compost Loyalty Program Customer Service Back of House 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 110

Compost Loyalty Program Customer Service Back of House 110

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. o gauge your ideas on known similar competitor programs.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Touch Bistro

MAY 18, 2021

Not only does email marketing generate great results for businesses, but it’s also one of the easiest forms of marketing to execute. Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Clover - Restaurants

SEPTEMBER 4, 2024

In a full-service restaurant, satisfied diners may linger over conversation and coffee. Or, your customers are waiting to receive their checks, so they can pay and leave. Next, we’ll provide strategies and tools to help improve table turnover efficiency overall for full-service and quick-service restaurants. Don’t worry.

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

Restaurant365

APRIL 20, 2022

Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers.

Loyalty Program 78

Loyalty Program Customer Service Customer Experience Employee Relations 78

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. 3) Keep Customers Happy With Text Message Restaurant Marketing. 4) Become A Master Of Social Media.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Bingage

JULY 18, 2020

Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Be easy to find out by your local audience, register your business on Google my business, and increase your searchability on Google. Let’s start – 1.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Be easy to find out by your local audience, register your business on Google my business, and increase your searchability on Google. Let’s start – .

Delivery 98

Delivery Marketing Social Media Email Marketing 98

Lavu

MAY 27, 2020

MenuDrive is a perfect solution for small and medium restaurants that find themselves struggling to adapt to the new state of the restaurant industry. In Restaurant.org’s May 4, 2020 blog , the Association’s chief economist Bruce Grindy reported “The restaurant industry has been significantly impacted by the coronavirus pandemic.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Harbor Touch

MARCH 19, 2025

The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Small perks go far too. Motivated teams deliver better service. Staff Management 1.

Management 78

Management Management Seasonal Menu Cash Management 78

Harbor Touch

MARCH 19, 2025

The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Small perks go far too. Motivated teams deliver better service. Staff Management 1.

Management 78

Management Management Seasonal Menu Cash Management 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

LevelUp

OCTOBER 14, 2019

In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. As takeout sales outpace dine-in sales, many restaurant brands are innovating to accommodate off-premise customers — or even prioritize them. Source: Tri-Cities Area Journal of Business ). Source: CBS News ).

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurant inventory management involves a large number of moving pieces, many of which are “temporary” compared to other retail businesses. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

2020 92

2020 Operations Mobile Ordering Social Media 92

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Restaurant365

APRIL 16, 2021

While numbers will vary, many full-service restaurants normally have margins between 3% and 5% , and enterprises like quick service restaurants maintained average margins between 6% and 9% before COVID-19 hit. Customers are now used to the convenience of delivery and takeout and the comfort of eating at home. Conclusion.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Clover - Restaurants

MAY 2, 2024

What is concierge service? While luxury is often associated with concierge services, all they really mean is a personalized customer experience. That kind of experience can be offered by all types of small businesses–from restaurants to retail shops to service businesses.

Customer Service 52

Customer Service Loyalty Program Healthcare Social Media 52

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Reward programs have been around for centuries.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52