Restaurant365

JUNE 10, 2021

We founded Restaurant365 in 2011 with the goal of providing restaurant operators a powerful tool to help simplify their lives and increase their profits. They too saw restaurant operators underserved by subpar, generic software solutions. Here’s a story where one of our customers saved $1.1M Now is a critical time.

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Operations Back of House 2000 2011 154

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Focus POS

DECEMBER 19, 2019

You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. Your reporting software should give you detailed insight into your operations and give you actionable data to help you make better business decisions and increase your overall bottom line. Add employees.

POS 107

POS Hospitality 2020 Loyalty Program 107

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Which means no fees paid to UberEats, GrubHub, Postmates, DoorDash.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. Join our blog list for monthly updates: Subscribe!

Technology 52

Technology Front of House Back of House Social Media 52

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. That way, you can reduce the wait time and allow each server to get more customers.

Bar 148

Bar Cash Management POS Point of Sale 148

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

2021 78

2021 Operations Mobile Ordering Social Media 78

Restaurant365

DECEMBER 20, 2021

As a restaurant finance or accounting leader, you and your team can play a unique role in supporting your operations team. While both areas may be executed through the operations team, revenue and expenses can be optimized with help from thoughtful and thorough financial analysis. Working with operations to set a prime cost goal.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Focus POS

DECEMBER 22, 2021

Operational cost is a huge factor in the equation for restaurant success. percent of operating costs and ingredients rising to 32.5 Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience.

Management 146

Management Management Loyalty Program Online Ordering 146

Focus POS

SEPTEMBER 3, 2020

As the competition grows ever fiercer and restaurant owners are tasked with boosting efficiency to keep up, technology plays an increasingly important role in operations. These systems replace traditional methods like receipt printers and handwritten orders, and are used by restaurant owners all over to streamline kitchen operations.

POS 174

POS Waste Customer Service Customer Experience 174

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Both approaches might cause your restaurant to fail in attracting new customers. Emphasize Best-Selling Items. Create a Conversation Trigger.

Marketing 226

Marketing SEO Front of House Website Management 226

QSR Automations

APRIL 29, 2024

Enter ConnectSmart® Kitchen – a game-changing solution that seamlessly integrates automation, dynamic capacity management, and recipe digitization to elevate your kitchen operations to new heights. ConnectSmart® Kitchen streamlines order processing from various points, including POS systems, self-order apps, and kiosks. The result?

Social Media 52

Social Media Demo Food Customer Service 52

Clover - Restaurants

APRIL 16, 2024

Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically. The goal for adding an automatic gratuity is to ensure fair compensation for service staff while simplifying the tipping process for both customers and merchants. Do you still tip if gratuity is added?

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. . Ease of Integration.

Delivery 139

Delivery Customer Service POS Online Ordering 139

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. As a result, between appeasing customers and staff, restaurants are beginning to feel desperate and overwhelmed. Add Kiosks to Boost Customer Satisfaction.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

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Loyalty Program Email Marketing Coupons Customer Service 187

Veloce POS Blog

AUGUST 24, 2023

These challenges range from daily operational difficulties to concerns related to safety and the need to personalize the customer experience. The post VelPay: Boost Your Restaurant with Mobile Point of Sale Systems appeared first on POS Veloce HQ.

Point of Sale 52

Point of Sale Food Safety POS Customer Experience 52

Focus POS

FEBRUARY 14, 2020

It’s no secret that many businesses across the restaurant industry are turning to the power of technology to make running their operations easier. Not only are they looking to improve operations within their kitchens, but also enhance the overall customer experience. Pull sales and labor reports from your mobile device.

Management 132

Management Management Point of Sale POS 132

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Enforced clock-ins through an integration with your Point-of-Sale (POS) system and labor management tools.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Focus POS

AUGUST 12, 2020

When you operate a restaurant, it’s easy to get caught up in the numbers. You can’t operate a restaurant successfully without your staff, so they deserve credit for the work they do. Poor Customer Satisfaction . Unhappy customers means bad business. Customer satisfaction must be prioritized. How to fix it: .

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Management Management Customer Experience Point of Sale 167

Clover - Restaurants

APRIL 25, 2024

Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction. In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. Leverage your recipe cards for marketing You know your dishes are good when customers start asking for the recipe.

Design 52

Design Loyalty Program Social Media Allergens 52

Clover - Restaurants

MARCH 20, 2024

Restaurant franchises operate through a collaborative business model between two entities: the franchisor (for example, McDonald’s) and the franchisee (for example, a business owner in Springfield, Massachusetts). The franchisee is responsible for the day-to-day operations of the restaurant. How do restaurant franchises work?

Franchise 52

Franchise Franchising Document License 52

Hot Schedules

JUNE 25, 2020

As of July 1, you can rest assured that HotSchedules will incorporate the most recent changes for your area of operation. An alternative to POS clock-ins, this module offers punctuality controls, mobile alerts, and an aggregated view of punch data and change history. . Smokey Bones Successful Expansion to Ghost Kitchen Operations.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Focus POS

JULY 19, 2021

Luckily, we know a thing or two about what it takes to operate behind the counter. One bad interaction with an employee is all it takes to sour a customer’s experience and their impression of your bar. So, it begs the question: what can you do to reduce turnover and keep customers coming back? Hire the Right Staff.

Bar 88

Bar Management Management POS 88

Harbor Touch

NOVEMBER 21, 2022

This blog post will give you some valuable tips on how to open a bar that will keep people coming back for more. Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Select an area with high foot traffic and plenty of potential customers. Fast and reliable POS system.

Bar 78

Bar License Restaurant Law POS 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. trillion U.S.

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2024 Technology Customer Experience Dietary Restrictions 40