Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. It’s always great to know exactly what customers are thinking and to have direct insights into friction points. What should restaurant owners take away from the survey findings?

Customer Experience 167

Customer Experience Fast Casual Food Order Consumer Goods 167

Modern Restaurant Management

JUNE 24, 2020

There’s one question that’s now on the minds of operators everywhere: … Despite these conditions, the expectations placed on restaurant operators are greater than ever. … How can their existing point-of-sale (POS) system and related technologies help to provide a safe environment with secure payments?

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POS Operations Point of Sale Back of House 212

Restaurant365

OCTOBER 29, 2021

Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Guest experience starts with service.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Thrive POS

MAY 22, 2023

In today's fast-paced world of pizza delivery, having an advanced POS system is essential for seamless operations and customer satisfaction. An advanced POS system offers a comprehensive solution to elevate your pizza delivery services.

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POS Delivery Customer Service Customer Experience 131

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. Set Pricing tiers to cover the costs is a snap in Thrive POS.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

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POS Food Supply Mobile Ordering Point of Sale 215

The Restaurant Times

JANUARY 24, 2022

For example, restaurant owners have to make decisions on how to improve the speed of the ordering and payment procedures, how to deal with changing customer preferences, and how to deliver exceptional at-home experiences to their customers, among other things. Enhance Customer Experience With Table Ordering App.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Full-service menu prices climbed 4.5

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2024 2023 Loyalty Program Point of Sale 196

The Eat Restaurant

FEBRUARY 5, 2024

Integrating your point of sale (POS) system with Eat app has numerous benefits. Streamline your operations, improve customer experience, and boost your marketing strategies with this powerful integration.

POS 78

POS Point of Sale Customer Experience Marketing 78

Modern Restaurant Management

SEPTEMBER 14, 2021

The right POS technology and the data it captures can be an invaluable asset in helping analyze and improve a business as market trends and consumer behaviors change. How POS Analytics Can Help Restaurants Adapt Their Menu. Remember, too much emphasis on minimizing costs can come at the expense of the guest’s experience.

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POS Technology Food Food Supply 188

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. But one thing that they may not consciously consider is their experience with a restaurant after they’ve left—and this is a big area for operators to capitalize on.

Customer Experience 75

Customer Experience Loyalty Program Email Marketing Coupons 75

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” The quality of your restaurant’s POS system can make the difference between profit and loss. Personalized experience Enhanced outreach. Personalized experience Enhanced outreach. Let’s get started!

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

The Restaurant Times

SEPTEMBER 10, 2021

Restaurateurs have been realizing and bridging gaps in their operations with the primary motive of surviving during the pandemic. Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. 5 Ways A POS Software Empowers F&B Operations.

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POS Operations Website Management Online Ordering 59

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. First, let’s define the POS system. tweet this).

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POS Point of Sale Mobile Ordering Cash Management 111

Modern Restaurant Management

APRIL 17, 2024

“This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill Mitchell, Executive Chairman of HungerRush, and former President of Global Operations of Papa John’s International, told Modern Restaurant Management (MRM) magazine.

Pricing 194

Pricing Loyalty Program Customer Experience Consumer Goods 194

Modern Restaurant Management

MARCH 26, 2024

Armed with an omni-channel POS platform, restaurant operators can not only bring an immediate boost in sales during one of the busiest times of the year, but also lay the groundwork for long-term customer engagement and loyalty.

Technology 117

Technology Loyalty Program Mobile Ordering Online Ordering 117

Foodable

FEBRUARY 15, 2022

Listen to "Optimizing the Customer Experience | Season 6, Vol. about technology that can optimize daily operations, while improving communication between restaurant operators and their guests. about technology that can optimize daily operations, while improving communication between restaurant operators and their guests.

Customer Experience 92

Customer Experience 2016 Hospitality Communication 92

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

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Operations Book Communication Small Business 370

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. What Restaurateurs Need From their POS Systems Today.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

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POS Cash Management Point of Sale Mobile Ordering 122

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see.

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Back of House FOH BOH Front of House 52

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features.

POS 52

POS Operations Loyalty Program Point of Sale 52

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. It also makes updating POS software simple.

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POS 2023 Loyalty Program Point of Sale 59

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

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POS Bar Brewery Customer Service 40

Focus POS

SEPTEMBER 10, 2020

When you operate a restaurant, you require the best tools for the job. Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Do your research.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Squirrel Systems

OCTOBER 26, 2023

Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. Faster Transactions: With POS, servers can process payments more quickly, allowing them to serve more tables in a shorter time frame.

Mobile Ordering 52

Mobile Ordering POS Ordering Point of Sale 52

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. With the restaurant industry facing an ongoing labor shortage , it’s more crucial than ever to offer your staff the best experience possible, which includes optimizing their payments experience.

Technology 123

Technology Cash Management Customer Experience POS 123

Sante

DECEMBER 8, 2020

Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. After all, customers can taste the difference between a happy kitchen staff and an unhappy one. Kaitlin Keefer, Editor/Square. A TOP-TIER TEAM.

Front of House 130

Front of House Operations Back of House POS 130

Modern Restaurant Management

JULY 30, 2020

“We understand our customers extremely well,” said Ville Myllyniemi, CEO at Fafa’s. Our customer is at the center of every business decision we make, from what we serve to how we serve. .” Now more than ever we want to protect our customers and staff,” said Antonio Civita, CEO of Panino Giusto.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

The Restaurant Times

JULY 23, 2021

With dine-in services being affected, having a presence on multiple food ordering services and not missing out on potential customers had become more crucial than ever. The brand had been looking for a POS system that was compatible with online ordering integrations and provided a customized customer experience.

Customer Experience 59

Customer Experience Customer Service Online Ordering POS 59

BNG Point of Sale

FEBRUARY 8, 2021

Owning a restaurant requires a mix of delicious food and drinks, reliable service, and efficiency in your operations. There are ways to improve operations in your restaurant and achieve the profits you need. Operational efficiency is key. We even offer table-side ordering that allows customers to place orders themselves.

Operations 98

Operations Mobile Ordering POS Online Ordering 98

MadMobile

MAY 4, 2023

Having the proper restaurant point of sale (POS) system can make or break your business in today’s world. Your POS system acts as a hub for important information such as customer data, menu information, sales statistics, inventory information, and more. If the problem persists, contact your POS provider.

POS 52

POS Mobile Ordering Point of Sale Customer Experience 52

Restaurant Engine

JULY 13, 2022

You can improve productivity with the right POS system. You know that a point-of-sale system (POS) is great for your customers, enabling them to have a bit more control when ordering or paying for their meals. Did you know, though, that a POS system is great for managing your business and improving your efficiency?

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POS Website Management Point of Sale Loyalty Program 102

Restaurant365

JUNE 10, 2021

We founded Restaurant365 in 2011 with the goal of providing restaurant operators a powerful tool to help simplify their lives and increase their profits. They too saw restaurant operators underserved by subpar, generic software solutions. Here’s a story where one of our customers saved $1.1M Now is a critical time.

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Operations Back of House 2000 2011 154