Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. What happens to the concept of ‘hospitality’ that pulled us into the business to begin with. We are social animals who, for the most part, thrive on physical interaction. Wait a minute!

Technology 335

Technology Social Media Back of House Front of House 335

Culinary Cues

APRIL 18, 2023

Restaurants need to zero in on finding out what they are really good at, buy the best quality raw materials, train their cooks to execute consistently great delivery of attractive and tasty food, and deliver it hot or cold as required. Plan, equip, train, evaluate, educate, and celebrate each and every employee.

Food Truck 319

Food Truck Back of House Education Training 319

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 310

Communication Leadership Employee Relations Entertainment 310

Ken Burgin

MARCH 14, 2020

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. With the restrictions and closing of many restaurants and cafes, there’s an urgent need to present training in new ways. There are so many opportunities here for training, team meetings and new ways of working.

Hospitality 92

Hospitality Webinar Training Workshop 92

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. Food, hospitality and the customer experience will continue to rely upon execution of excellence and the hot pursuit in the very definition of it. The Environment 22.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Culinary Cues

FEBRUARY 1, 2021

We are communicators, ambassadors, and speakers of the universal language of food. – Danny Meyer – Union Square Hospitality. Hospitality – a sense of place – is the heart and soul of a great restaurant. But now I realize that if I’m so right, then I should be able to communicate it so clearly that they get it.”.

Small Business 359

Small Business Front of House Customer Service Communication 359

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. They are the ambassadors of hospitality and need to maintain a semblance of calm and the stage presence that helps guests feel comfortable and at ease. PLAN BETTER – TRAIN HARDER.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases.

Hospitality 78

Hospitality Management Management Employee Relations 78

Culinary Cues

MARCH 27, 2020

This willingness is our nature, this is hospitality during crisis – it happens with hurricanes, tornadoes, earthquakes, fires, and floods – we can count on it. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Restaurant workers are typically people who rise to the occasion and respond to a need.

Leadership 320

Leadership Healthcare Social Media Government 320

Future Food

MARCH 5, 2019

Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Culinary Cues

MAY 5, 2020

It’s the most essential ingredient in effective communication. It doesn’t make sense to reopen without a well thought out plan on how to keep all stakeholders safe, how to communicate your commitment to everyone, how to live that commitment, and how to rebuild a level of trust that alleviates fear and anxiety.

Kitchen Safety 284

Kitchen Safety Food Safety Food Truck Communication 284

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. So, why not tap into your employees' networks of hospitality professionals? Communicate Company Goals and Values.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

Management 398

Management Management Kitchen Safety Front of House 398

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I The solution is low-tech: Have a dedicated emergency landline installed in the chef’s office for this purpose.

Technology 347

Technology Front of House Social Media Back of House 347

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. How do you make your food safety training scalable? Communication. b3lineicon|b3icon-file-text|?|File

Food Safety 148

Food Safety Certification Food Employee Relations 148

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Provide guidance, training, and support to foster a positive and productive work environment. Continuously expand culinary knowledge of techniques and best practices.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In hospitality, the goal should always be to “wow” the guest. A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Who should train the staff on suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Hot Schedules

MARCH 16, 2020

As Coronavirus continues to impact the restaurant and hospitality industries, we’d like to remind you of some tools that can support your teams. Communication and education are vital to keeping your diners and employees safe amidst the spread of this disease, which is already having a huge impact on the restaurant industry. .

Food Safety 135

Food Safety Communication Insurance Employee Relations 135

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. If you offer training beyond the basics, such as with a 4-star chef, make sure you promote that on your career page.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. Matt says the challenge of transcending digital platforms to convey this narrative genuinely.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

Management 195

Management Management Kitchen Safety Front of House 195

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. How do you make your food safety training scalable? Communication. b3lineicon|b3icon-file-text|?|File

Food Safety 78

Food Safety Certification Food Employee Relations 78

7 Shifts

SEPTEMBER 10, 2021

Sublime Brew offers genuine coffee experiences by providing guided tours of their roastery and an online resource, in the form of ebooks and blog posts about coffee, to satisfy Jane's desire (and people like Jane) to learn more about coffee. To keep our concept fresh, exciting and on the cutting edge of the hospitality industry.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

7 Shifts

AUGUST 20, 2020

I’ll always keep 7shfits because it helped me through probably one of the craziest transitions of the hospitality/service industry that there ever has been. ” End-to-End Communication During preliminary conversations with 7shifts, Logan noted 7shifts’ emphasis on support and communication. It helps me budget,” he said. “If

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In hospitality, the goal should always be to “wow” the guest. A great way to communicate menu notes to your team is by using tools like 7shifts chat and announcements. Who should train the staff on suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. This blog post explores different approaches in which hotel restaurants can successfully achieve these pivotal objectives.

Food Safety 40

Food Safety Hotels Food Audits 40

Modern Restaurant Management

APRIL 2, 2020

Click here for NCR content about keeping commerce running for restaurants, Southern Glazer’s Wine & Spirits launched an online hub for trade customers, providing timely updates and important resources to help businesses in the hospitality industry navigate the COVID-19 pandemic.

Healthcare 203

Healthcare Employee Relations Online Ordering Customer Service 203

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. Proper training can help ensure employees follow the right health and safety standards in your restaurant.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Get Beyond

JANUARY 4, 2024

Hone in on Hospitality AI may be a part of your business growth strategy for 2024, but it won’t replace the magic of a great customer interaction. Hospitality isn’t limited to an in-store experience. Upskilling essentially means adding a new skill to your resume through training or online certification.

2024 52

2024 Small Business Cash Management Email Marketing 52

7 Shifts

AUGUST 18, 2021

Recommended Reading: BLOG NAME. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. You also want to ensure that your staff are thoroughly trained so that they're quick on their feet and ready for anything! After the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Hot Schedules

APRIL 10, 2020

ServSafe is offering a free Food Handler course and some additional training for take-out and delivery best practices. Take a look at some of the training videos we have put together to guide you through this process. This has been a challenging year for anyone working in restaurants and hospitality. read more.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Future Food

JANUARY 30, 2020

So how can a F&B business keep costs down and still offer the hospitality and compassion necessary to support the passion of the operation and still stay in business, much less make a profit? Apps enabling easy staff organisation and communication (Image via Tech Crunch). Image via Broadsheet).

Technology 107

Technology Front of House Customer Service Back of House 107

Restaurant365

SEPTEMBER 17, 2021

For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles. While you should obviously provide training for the task, the employee should also be allowed to make (and learn how to correct) some mistakes. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Recruiting Training Communication 78

Food Business

APRIL 9, 2018

Today’s blog is focused on the quality of your food and the product you serve in your restaurant. In the words of Erin Moran, at Danny Meyers’ Union Square Hospitality Group, “A restaurant has culture. If it's the latter, consider, you aren't training well enough. It’s a risk to your business to not correctly train them.

Training 100

Training Bar Customer Experience Serving 100

Restaurant365

JUNE 3, 2022

Are you operating a certain way just because “that’s how it is done here”, or because that is how you were trained when you started? Communication. Good communication skills are important for your retention strategy in the hospitality industry. A good communicator is charismatic and will lead employees, not push them.

Management 78

Management Management Back of House Front of House 78