Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. Managing all of this will fail if there isn’t a place to gather, decompress, share, and consult. www.harvestamericacues.com BLOG. The most important room in a home is the kitchen.

Front of House 323

Front of House Back of House Employee Relations Small Business 323

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. However, in between all these tasks, it is critical to devote time and energy into accurate and consistent inventory management. Inventory management is a powerful tool for your day-to-day operations, but only if you use it correctly.

Inventory 138

Inventory Management Management Point of Sale 138

Hot Schedules

JUNE 30, 2021

The team delved into how analytics help operators evaluate budgets, supplier relations, guest interactions, recipe engineering, and more. Related Posts. Find out how retail scheduling software can help streamline your communications and business operations! Keeping Your Hotel Operations Agile Through Data-Driven Analytics.

Hotels 148

Hotels Operations Employee Relations Retail 148

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. How mobile applications can support change management and control costs. A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business.

Hospitality 78

Hospitality Management Management Employee Relations 78

7 Shifts

AUGUST 20, 2020

Adapting During a Crisis “Leading up to the shutdown, I was anticipating there was something that was going to happen,” explained Logan Hostettler, General Manager of The 1894 Lodge. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Modern Restaurant Management

DECEMBER 30, 2020

Restaurants that have customer lists can and should offer email communications (i.e., This can include hours changes or COVID-related protocols, information about how the business is doing and promotions or discounts, which can be shared “virally” to generate new or repeat business. Existing Customer Engagement is Critical.

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming rising food prices. If you’re still using Excel spreadsheets for inventory management, you are taking unnecessary manual steps and adding opportunity for error to the process, which can contribute to your rising food prices. from a year ago. More about this later.).

Inventory 148

Inventory Pricing Management Management 148

Hot Schedules

JUNE 30, 2021

In a perfect world, you’ve already updated your employee wage rates, but if we’ve learned anything about the last year, nothing is perfect. HotSchedules will never actually change the rate assignment to the employee, so be sure managers or your HR team are updating the employee records. Related Posts. Read More.

2021 88

2021 Employee Relations Retail Hotels 88

Hot Schedules

JULY 26, 2021

As a result, managers have had to minimize costs wherever possible. Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Bottom Line Shrinking?

Retail 148

Retail Point of Sale Employee Relations Inventory 148

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. Join our blog list for monthly updates: Subscribe!

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Automating this process with a restaurant-specific inventory management system can help you quickly identify vendor pricing errors.

2021 136

2021 Cash Management Management Management 136

Hot Schedules

MARCH 26, 2020

Managing Inventory in the Days of COVID-19. Communicate. Just make sure you have dedicated support to manage incoming orders and responses! Manage your invoices. Give to your employees. Many employees are losing their livelihood. Let us know if you have any questions about managing inventory.

Inventory 97

Inventory Management Management Social Media 97

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Here's a great example of a pop-up that grabs your attention immediately: People will only agree to subscribe to your newsletter if you can adequately communicate the value they're going to get from your emails.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

Back of House 147

Back of House Employee Relations POS Government 147

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. For more information on writing a business plan for a food service establishment, check out this article from the Sling blog: Restaurant Business Plan: What To Include, Plus 8 Examples.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Bingage

JUNE 4, 2020

Related Read – How to Provide Online Food Delivery During COVID-19? How will you manage operations after reopening? Related Read – How COVID-19 Will Change Consumer Eating Out Habits? Communicate with the Staff. Talk with your employees, figure out who is coming back or who is not. Go with Technology .

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Bingage

APRIL 5, 2020

Related Read: Factors that impact a restaurant success. Related Read: Important Restaurant industry stats (updated). Communicate efficiently. Communicate with your customers during the crisis time. Communicate what changes you are doing amidst Coronavirus crisis. Share good thoughts with them.

Marketing 95

Marketing Social Media Employee Relations Email Marketing 95

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Hot Schedules

APRIL 1, 2020

This new series of educational videos will help you and your managers leverage your HotSchedules solutions to assist in your core operations in these quiet times and when everyone gets back to work. The series includes videos on the following topics: Communication Tools – Configure HotSchedules preloads and messaging to work for you.

Operations 78

Operations Employee Relations Education Inventory 78

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

Hot Schedules

SEPTEMBER 18, 2020

Available on all mobile and web apps, this short health survey enables your team to communicate their health status before entering the workplace, unlike POS alternatives. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Frequently Asked Questions.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Connecting With Your Team During COVID.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Restaurant365

JULY 24, 2020

The focus of this blog post is to help existing restaurants launch their own ghost kitchens. You’ll also have to manage your online reputation even more diligently as your delivery business exists entirely online. Choosing between in-house delivery, third-party delivery apps or a combination requires an understanding of related costs.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

APRIL 29, 2020

Helping to answer your questions around new HR and payroll-related funding and guidelines. W ith all the COVID-related news regarding restaurants, it’s not surprising to discover that many people have questions. Our HR and payroll experts are weighing in on the latest news impacting human resource management in the restaurant industry.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

Restaurant365

JANUARY 7, 2020

Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly. The new tool many restaurants are turning to, in order to improve employee retention and engage with today’s modern workforce?

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Hot Schedules

MAY 7, 2020

With 67% of restaurant employees on furlough, managers will likely need to do a little bit of housekeeping in HotSchedules to get back up and running. Your employees could simply be inactive or maybe they need to be “rehired” and added back into HotSchedules and your POS. Related Posts. Forgot your password?

Employee Relations 78

Employee Relations Blog Customer Service POS 78

Hot Schedules

JULY 17, 2018

The law is meant to provide more structure and stability around schedules for hourly employees of large brands. As such, restaurant, retail and hospitality employers with 500 or more employees worldwide must now comply. As of July 1, 2018, employers must give employees written notice of their schedules seven days in advance.

Management 74

Management Management Restaurant Law Employee Relations 74

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Hot Schedules

JUNE 17, 2020

As a result of this collaboration, we are proud to offer an in-app Health Survey so employees can declare their fitness to work before each shift. Once employees have consented to take the survey, it takes less than 15 seconds to complete. Employees will be prompted to fill out the survey once a day. MANAGER GUIDE.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. First, you are preparing a pipeline for your next potential managers.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

MAY 22, 2020

While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Tableo

JULY 6, 2023

The success of your business and the maintenance of a good level of service depend on you, the owner or manager of the restaurant, reviewing the performance of your staff. The value of employee assessments In the restaurant sector, employee assessments are important in order to: 1.

Employee Relations 40

Employee Relations Download Customer Service Communication 40

Hot Schedules

MARCH 29, 2021

Being a product owner does not simply involve designing a product and solving business problems, but communicating and collaborating with people from various teams across the business. My mentor Chris Webb (Product Manager) advised me to do things the way I believe it is best. Related Posts. Where Business Meets Technology.

Technology 148

Technology Insurance Healthcare Recruiting 148