Sling

JUNE 19, 2023

Before you set out to open a beverage service business, take the time to decide what you want your work life and your personal life to look like when the bar is up and running. The right program can often mean the difference between a smooth workday and one that’s rife with problems, confusion, and no-show employees.

Bar 78

Bar Employee Relations Equipment Advertising 78

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Modern Restaurant Management

OCTOBER 4, 2021

The data further signaled that price increases have had a significant impact on consumer restaurant habits. Nearly two-thirds (63 percent) of participants indicated they have ordered or visited less due to higher prices. Consumers ranked local chains as their second most desired type of apps and loyalty programs.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

The Restaurant Times

DECEMBER 20, 2021

However, another survey conducted by IWSR in 2019 states that some of the current alcoholics in the US are seeking low sugar and low-to-no alcohol drinks, which indicates a shift in demand towards relatively healthier beverages. Some of the common permits required are: Employee Identification Number (EIN). Liquor License.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Increased focus on restaurant loyalty programs or custom mobile apps. Changes in restaurant layout to maximize outdoor space, plus adding temperature controls.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. You may also focus building a relationship with vendors, which may enable you to negotiate better contract prices. Rent and Building Fees. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

BNG Point of Sale

AUGUST 27, 2021

It is also not an easy one–regardless of the restaurant size and business model–with plenty of competition to contend with while trying to stay on top in terms of the quality food it serves and its prices. For restaurant expenses and a wide range of other related issues, restaurant owners focus on three primary key metrics: .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. It includes the cost of ingredients, packaging, and other costs associated with producing the food and beverages.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Notch

JANUARY 23, 2019

Alcoholic beverages average out around 20%. You can find the cheapest place to purchase food—but you can’t control the weather conditions, or gas prices that may cause food prices to rise. As an alternative, find ways to get fewer employees to do essential tasks that might otherwise get hired out.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Notch

JANUARY 23, 2019

Alcoholic beverages average out around 20%. You can find the cheapest place to purchase food—but you can’t control the weather conditions, or gas prices that may cause food prices to rise. As an alternative, find ways to get fewer employees to do essential tasks that might otherwise get hired out.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

EATER

MARCH 15, 2021

Now, he was letting go of employees, picking up most of the work himself. He managed to hire back most of the staff, thanks to strong sales and a Paycheck Protection Program loan secured by the restaurant’s owners. We just have so many stories like that … you can’t put a price on that.” — Jaya Saxena. Never complained.

Kitchen Safety 101

Kitchen Safety Education Customer Service Certification 101

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 174

Healthcare Employee Relations Online Ordering Customer Service 174

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

SEPTEMBER 30, 2020

Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened.

2020 184

2020 Mobile Ordering Guest Recovery Customer Service 184

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. What’s better than cutting the line and not being scolded for doing so?

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” reducing to approximately 3.0x by the end of fiscal 2021. SpotOn Secures $50M Funding.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., Freshly-squeezed orange juice, Signature Coffee Brews, including Nitro and specialty espresso beverages.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Better value for customers who won’t pay fees or higher menu prices associated with delivery. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. That was up 5.7

Mobile Ordering 103

Mobile Ordering Online Ordering Point of Sale POS 103

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. Big and high-end players are getting (and are in) the game. ”-Food Fanatic Chef Franklin Dye.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 1, 2021

The pandemic allowed more restaurants across the country to deliver alcoholic beverages, and that trend continued into 2021. Price sensitivity has increased, as have concerns over the economy and our own personal finances. These establishments offer a wider variety of beverages (82 to 78) and superior beverage quality (84 to 81).

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. Nearly 42 percentsaid they did raise their prices to make up for lower capacity and demand. Meeting Customer Expectations.

2020 218

2020 Mobile Ordering Hotels Food Safety 218

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134

EATER

JULY 22, 2021

And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions. The restaurant’s reservations-only, five-course tasting menu cost $98 per person, with an optional $89 beverage pairing.

Fine Dining 112

Fine Dining Back of House Dine-in Front of House 112

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” ” Taco John’s Launches Aggressive Franchising Initiative. Taco John’s International Inc.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. This service gives local residents and small businesses in the Bay Area safe access to essential food and supplies at competitive wholesale prices.

Guest Recovery 103

Guest Recovery Food Safety Loyalty Program Point of Sale 103

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. points in 2018.

2020 158

2020 Loyalty Program Point of Sale 2019 158