Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Ken Burgin

JUNE 7, 2022

Now more than ever, with soaring supply prices, staff shortages and crazy weather, sustainability makes sense across all business areas – it’s much more than recycled packaging and local vegetables. Sustainable businesses are fast with communication because it keeps the back of house on their game and builds trust with customers.

Recycling 60

Recycling Sustainability Food Supply Compost 60

The Rail

JULY 19, 2022

When suitable technologies are understood and well implemented, they can create more opportunities for improvements whether at the back of the house (such as accounting, payroll, building maintenance , etc.) or front of the house (e.g. Restaurant management systems. 1 - Technology. 1 - Technology.

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Cheetah

SEPTEMBER 8, 2019

So while getting new people in is important, you should also focus on making them want to come back. Here are four effective ways to building long-term relationships with your regulars. Create a space on the website for guests to leave their comments, read through them on a weekly basis and implement changes if necessary.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Front Of House. How To Clean A Restaurant: Checklist. Hand sanitizer. Surgical gloves. Instructions.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Cheetah

SEPTEMBER 8, 2019

So while getting new people in is important, you should also focus on making them want to come back. Here are four effective ways to building long-term relationships with your regulars. Create a space on the website for guests to leave their comments, read through them on a weekly basis and implement changes if necessary.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Xtra Chef

NOVEMBER 20, 2019

Knowing what quantity and when to order in order to not over-order requires inventory management of the highest order. ?? The season of giving thanks and celebrating with friends, family and colleagues is upon us. And, with it, comes a rise in reservations for holiday parties, special family outings and overall overindulgence.

Waste 75

Waste Front of House Food Compost 75

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

License 78

License Certification Kitchen Safety Food Safety 78

Apicbase

SEPTEMBER 23, 2022

Steak House. Copenhagen is a lively place with many good eateries, but Pico Pizza has managed to stand out. You may not have noticed, but some brilliant restaurant chains and franchises are shaking up the dining culture of the Nordic countries, both with new concepts and by revamping old ones. Restaurants in Denmark. Oli Oli Poke.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 305

Catering Mobile Ordering Customer Service Food Order 305

Modern Restaurant Management

AUGUST 28, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. Not repeat dishes, not just recycle things that we've done in the past. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. We inherited a space and a lot of goodwill.

Communication 195

Communication Front of House Education Back of House 195

Restaurant Clicks

NOVEMBER 24, 2021

3300 Smith St, Houston, TX 77006 Phone: 713-522-9711 Visit Website. 3300 Smith St, Houston, TX 77006 Phone: 713-522-9711 Visit Website. 1600 Westheimer Rd, Houston, TX 77006 Phone: 713-524-7744 Visit Website. With so many amazing options in the area, trying to pick a brunch spot in Houston is a real challenge. Hugo’s.

Website Management 133

Website Management Reservations Online Ordering Back of House 133

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. However, if we stand back and look at the industry from a longer-term perspective, things have not changed much.

2019 211

2019 Point of Sale Small Business Consumer Goods 211