Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

MAY 14, 2021

As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June. They are looking to hire 10,000 new employees over the next three months. The perks don’t end there. Upping the ante is not just for the more well-known brands.

Hiring 137

Hiring Employee Relations Recruiting Education 137

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Employee retention is the capacity of an organization to retain its staff. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency. Here are some trends NCR is watching as move into 2022.

2022 183

2022 Hospitality Loyalty Program Point of Sale 183

Apicbase

SEPTEMBER 30, 2022

What ís new, however, is that affordable new technologies are increasingly tipping the scales towards greater profitability. Modern restaurant technology has made huge leaps in recent years, allowing workflows in both the front and back of house to be thoroughly improved. Margins in the restaurant sector are wafer-thin.

Technology 52

Technology Operations Inventory Food Order 52

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Table of Contents.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. With technology those orders could be processed in seconds. Reduce Wait Times.

Mobile Ordering 152

Mobile Ordering Ordering Front of House Guest Recovery 152

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Before COVID, workers would perform countless insignificant, back-breaking tasks, while restaurants would spend outrageous sums on payrolls that did not contribute to their bottom line. You could afford to hire less cooks if they could get more work done in less time. >>>

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

The Restaurant Group

OCTOBER 21, 2022

Join us as we look back at 3 major factors that affected the restaurant industry during a tough year with many unprecedented challenges. The health crisis resulted in labor shortages and unstable revenues that made it difficult to hire and retain food service workers. Labor Shortage and Inflation Woes. Take-Out Please”. Wrapping Up.

2022 88

2022 Back of House Food Supply Government 88

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Here is the list: 1.

Management 52

Management Management FOH BOH 52

Restaurant365

JANUARY 7, 2020

Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Millennials do tend to be more interested in prioritizing a healthy work-life balance, so emphasizing any flexibility in shifts or workloads can be a benefit to your hiring.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

The Restaurant Times

JUNE 30, 2021

In the digital age, managers should also have technological skills, conflict resolution skills, financial planning expertise, and the ability to spot new growth opportunities. A restaurant primarily has two types of operations – front of the house and back of the house. Handling Operations . Managing Finance .

Management 52

Management Management Operations Front of House 52

Aaron Allen & Associates

JULY 17, 2020

Backing & Growing Strong Foodservice Operators : Chains with high growth potential and a strong balance sheet that could use cash to back further expansion. In the wake of the coronavirus pandemic, there is going to be a spectrum of opportunity for restaurant acquisitions available for operators and investors alike.

2020 110

2020 Back of House Cash Management Specials 110

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . The success of a restaurant kitchen design is defined by careful planning. Know Your Local Health Codes .

Design 98

Design Kitchen Safety Back of House Food Safety 98

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

Hot Schedules

FEBRUARY 3, 2020

If they’re stuck in the back of house they can’t be out front, improving the guest experience. When outsourcing, be sure to select an organization with robust HR and payroll technology, checks and balances in place, and integrated, automated processes. Improving HR Functionality. Any mistake is costly.

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Restaurant365

MAY 30, 2022

Of course, technology and how it might help the industry chart a new path forward was top of mind for many chefs, operators, and professionals. . After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. Two-thirds of new hires signing up for DailyPay. While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. A drop in employee retention & difficulty in hiring. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Apicbase

JUNE 20, 2022

If you enlist the wrong partners for your foodservice business, it will not only cost you time and resources but can potentially set your expansion efforts back for years. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

7 Shifts

MARCH 29, 2023

What is your brand doing to give back? I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” “Yeah, I've always been admiring from a distance, the Barteca brand when it was Barcelona and bartaco. What does your brand mean?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. If it gets the job done, why change it, right?

Management 284

Management Management 2019 Employee Relations 284

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 54% of restaurants plan to spend more on technology in 2024. 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

FEBRUARY 14, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Baton Rouge’s very own Walk-On’s , is looking for more ways to give back. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Back of House 111

Back of House Hotels Leadership Design 111

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

AUGUST 25, 2021

Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. Per the terms of the agreement, the group will build 50 new Taco John’s restaurants by March 31, 2026 with options to develop an additional 150 restaurants.

Franchise 165

Franchise Franchising Customer Experience Point of Sale 165

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153