Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. Guests will return when the effort expended to create memorable complete dining experiences is front and center. The goal of every restaurant and every chef is to create memorable experiences for the guest.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Culinary Cues

AUGUST 4, 2022

This is a false sense of relief unless restaurant’s view this as a new chance to shine, a chance to be exceptional at what they do whether it is serving pizza or seven-course meals. People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again.

Front of House 333

Front of House Coaching Uniforms Back of House 333

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 393

Menu Seasonal Menu Front of House Café 393

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. By considering factors like cooking times and order types, ConnectSmart® Kitchen ensures that dishes are prepared and served in the most efficient sequence possible.

Technology 52

Technology Front of House Back of House Social Media 52

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.

FOH 284

FOH Back of House Front of House Point of Sale 284

Open for Business

APRIL 14, 2023

If a valued regular walks in without a reservation, you can use the app to immediately seat them. So we do more than add features that respond to restaurateurs’ needs, we also help them adapt to the changing realities of the industry. This series spotlights recent innovations from OpenTable that help restaurants thrive.

Serving 78

Serving Management Management Front of House 78

Modern Restaurant Management

JANUARY 11, 2024

Remember just saying thank you or giving a pat on the back isn’t enough. For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Set goals for your staff.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

JUNE 19, 2020

New design solutions we’re considering include temporary enclosures around existing seating groups, devising clever touchless delivery systems inside existing and new restaurants, rethinking the curbside pickup landscape for our mixed-use projects as a starting point. Cleanliness Is Front and Center.

Front of House 154

Front of House Back of House Seating Design 154

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. As people begin heading back out, they want to be able to interact with each other and not be distracted by unnecessary entertainment gimmicks. Use Design to Excite the Senses.

Design 212

Design 2022 Front of House Sports 212

Culinary Cues

MAY 23, 2021

At the same time, many of those restaurant employees – front and back of the house, were taking their time trying to decide if it made sense to return to an industry that was unpredictable, low paying, void of reasonable benefit plans, and now a target for customer anger and angst as servers suddenly became covid policemen.

Guest Recovery 445

Guest Recovery Front of House Employee Relations Food Truck 445

Squirrel Systems

APRIL 11, 2024

It surely helps to drive attention and maybe even gather a long line of hungry diners outside your door, but to make patio dining business profitable—requires focusing on ways to maximize your restaurant’s capacity, both from a front-of-house service and seating perspective.

POS 97

POS Operations Mobile Ordering Front of House 97

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Training ALWAYS pays back in dividends. You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. How hard can it be – right?

Cash Management 371

Cash Management Social Media Restaurant Law Communication 371

7 Shifts

JUNE 16, 2022

They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. Throw in dozens of locations to manage, and visibility becomes foggy. That's why many franchisors rely on a franchise advisory council (FAC). Table of Contents. Purpose of a Franchise Advisory Council? Who Should be on the FAC?

Franchise 370

Franchise Franchising Communication Front of House 370

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. "It’s important to remember that in times of disaster, restaurants have always served as a gathering place for the community," he stressed. " Utmost care and attention is required today."

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Society Insurance

NOVEMBER 15, 2022

When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Taking out the trash and securing the garbage or dumpster area to keep pests and critters away.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Ironically, there is always room to be great and there is plenty of room to be mediocre. Plain and simple.

Fine Dining 397

Fine Dining Front of House Customer Service Customer Experience 397

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. They visited her every day until she was able to come back to work. Imagine you have a restaurant that seats 120 and you have only one bartender and one server to handle the front-of-the-house.

Front of House 208

Front of House Cash Management Back of House Hiring 208

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Back of house. Front of house. This includes guests and employees, front of house and back of house. Back of house. Quick links. DIY or hire a pro?

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Restaurant365

JUNE 17, 2022

Libby Wang, who handles global marketing for Segway Robotics said the main job of this robot is to serve food from the kitchen to the table and bus dirty dishes. If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant. ” Back of the house finally gets its due.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

7 Shifts

DECEMBER 18, 2019

January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. If you’re stuck on how to price, $9.95

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The restaurant serves both lunch and dinner, and they have a daily happy hour on weekdays. I’ll be back, and I suggest you give them a try as well! Kid Shelleen’s Charcoal House & Saloon.

Back of House 147

Back of House Fast Casual Front of House Online Ordering 147

EATER

OCTOBER 11, 2023

The front bar of the Mission District restaurant, awash in cadmium yellow paint and matching furnishings, including the hanging disco balls, leads into a larger back dining area that’s equally gonzo in neon green. On a psychological level, there’s something deeply comforting about the childlike feeling of being dwarfed by one’s seat.

Design 89

Design Front of House Seating Back of House 89

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Restaurant Clicks

DECEMBER 17, 2021

Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Iron Chef House. Iron Chef Sushi House is a friendly Japanese eatery located one block west of the lovely Whitman Park. Dumbo’s young, hipster appeal has spawned an impressive nightlife scene. Order Online.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. The staff would point guests to the bar while they waited, and despite the fact that it takes up about a third of the room, it was almost as difficult to snag a seat there as it was at a table. But despite of all of this, Peaches Hot House is busier than ever.

Front of House 101

Front of House Back of House Point of Sale Fast Casual 101

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. Indeed, more than one million people live in the city. Make a Reservation.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JULY 13, 2020

While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. Maintaining strict social distancing protocols is more important than ever.

Consumer Goods 215

Consumer Goods Food Safety Customer Service Hiring 215

Modern Restaurant Management

JULY 21, 2020

With reduced seating mandate, excellent take-out options can make all the difference to the continued success of the restaurant. However, it’s equally important to also take a long-term strategic approach to the Coronavirus. Plan Wisely. Automate to Capture the Upside of Curbside Pickup and Delivery.

Kitchen Safety 186

Kitchen Safety Food Safety Front of House Technology 186

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

Touch Bistro

AUGUST 23, 2021

Establish a sense of arrival with unique signage and seating for guests waiting for tables, like London, U.K.-based Try using textures, patterns, or even objects like the Taiwan Noodle House in Beijing, China. In fact, color alone can influence up to 90% of a guest’s initial impression. The added benefit? Image Source ].

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Design 2021 Front of House Sourcing 129

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Cheetah

NOVEMBER 3, 2020

Before the COVID-19 outbreak , the food industry was one of the fastest growing in the US, with many food preparation and serving jobs available to both US citizens and immigrants. Excluding the back-of-house workers is one of the problems with tipping. Tipping at restaurants has always been a contreversial issue. Tipping Laws.

Front of House 78

Front of House Back of House Restaurant Law Food Safety 78

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. As a member of our team, your main responsibilities will include taking food orders from guests, serving meals, and collecting payment. What is a Restaurant Server? Job Description. Server Responsibilities.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97