Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. US Foods Holding Corp.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management.

Technology 180

Technology Dietary Restrictions Mobile Ordering Point of Sale 180

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. Plus, be sure to check back often as our Preferred Partner Program is growing quickly.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Gives front-of-house teams the resources to provide better customer service.

Mobile Ordering 198

Mobile Ordering Front of House Communication Online Ordering 198

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. Automated solutions like call-in waiting, online bookings, etc., They can allocate lesser staff during off-peak hours.

Fine Dining 198

Fine Dining Technology Front of House Sustainability 198

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions.

Food 190

Food Food Safety Front of House Fast Casual 190

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. The benefits provided by in-house tech will persist beyond the pandemic, helping to reduce errors and increase efficiency.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 146

Delivery Front of House Back of House Mobile Ordering 146

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. ’ Just having this van parked out front drove that sale.”

Marketing 198

Marketing Front of House Back of House Food Truck 198

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Lavu CEO Saleem S. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Focus POS

DECEMBER 11, 2019

Menu and order Customization. According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Self-service kiosks for example, engage customers and make them part of their experience giving them freedom to easily customize their own orders.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. Mark Hoefer, General Manager, Le Bilboquet Atlanta. “Will this look good on Instagram?”

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. A Mobile POS Helps Your Servers Upsell More Often.

POS 117

POS Blog Mobile Ordering Front of House 117

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Restaurant365

JUNE 17, 2022

“That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.” “That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.”

Technology 78

Technology Front of House Back of House Mobile Ordering 78

MadMobile

JUNE 8, 2023

Whether you’re looking for a POS system that offers online ordering or in-depth sales reporting, we’ve got you covered. Today businesses can maximize POS capabilities anywhere in the restaurant using mobile tablet systems or iPad handheld devices. How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. Four Seasons New York: Housing Healthcare Pros. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. It includes both hardware and software that runs on computers and mobile devices. Sit down restaurants have a lot of moving parts, and a POS can be a clear channel of communication between front and back of house.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Xtra Chef

JANUARY 14, 2021

From finding the right online ordering platform to making sanitization efforts in the front of house to preparing for socially distanced, in-house dining, the industry has had to make quick decisions in order to keep their businesses open. Automating Accounts Payable Eliminates Your Paper Problems.

Operations 107

Operations Back of House Front of House Mobile Ordering 107

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place. POS (point of sale) systems.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Promote your delivery service through your mobile app and email lists, especially if your restaurant is not known for delivery and takeout. ” Require that takeout be ordered and paid online.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. While it’s important to stay true to who you are, knowing what people are looking for and providing it to them is equally vital.

2024 52

2024 Food Compost Front of House 52

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Think of them as the real-life version of those house robots from ’80s movies. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS).

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

The Restaurant Times

JULY 2, 2020

Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence and trust in customers about the ways in which they plan to operate their business in the post Covid world. You must ensure a minimum distance of 1.5M

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98