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Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 221
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Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 195
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Who has the worst staff turnover? Restaurant Employee Turnover by City and State + Retention Playbook

7 Shifts

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

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Death by a Thousand Service Fees

EATER

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

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How to Set Up Online Ordering for Restaurants

7 Shifts

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor.

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Restaurant wages in 2023: What owners should know

Open for Business

In a survey of restaurant workers, 76% said that they’d leave a restaurant because of low wages and 78% said the most important thing a restaurant can do to encourage them to stay is paying a “full, stable, livable” wage. What is the minimum wage for restaurant workers? Rising wages reflect this pressure.

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Hostility, Harassment, and Low Wages Are Keeping Many Restaurant Workers Home

EATER

Saru Jayamaran says workers are “being asked to do so much more for so much less” As restaurants around the country rush to staff up to meet the increased demand from customers, owners are finding it increasingly difficult to fill all their open roles. One factor is simply the onslaught of new positions.