7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

7 Shifts

MARCH 23, 2022

They ate up manager time and didn't resonate with a younger workforce. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. Each store and manager had their own system: pen and paper, Excel, corkboards. And schedules took managers two to three hours every week.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Restaurant365

OCTOBER 15, 2021

However, store managers can optimize labor costs if they have access to the right data. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurant schedules shuffle all the time. Table of Contents.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. Technology for Successful Restaurant Management. So how can the industry build itself back up after being thrown such challenges over the past few years? Keeping a restaurant successful heavily relies on restaurant management’s effectiveness. Beat the Odds. Online ordering.

Management 146

Management Management Loyalty Program Online Ordering 146

Culinary Cues

MAY 28, 2022

Managing all of this will fail if there isn’t a place to gather, decompress, share, and consult. The most important room in a home is the kitchen. This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication.

Front of House 328

Front of House Back of House Employee Relations Small Business 328

Modern Restaurant Management

MARCH 30, 2021

The regulations, which are set to become law in April, will eliminate the “80/20” rule that previously mandated employees earning a tipped minimum wage could only spend 20 percent of their shift performing non-tipped tasks. per hour when you can schedule one dishwasher, and require front-house employees (on the tipped $2.13

Tip Distribution 209

Tip Distribution Front of House Technology Back of House 209

Modern Restaurant Management

SEPTEMBER 27, 2023

In spite of earning the biggest in-house tips, bars were hit hardest on takeout, with the median online and delivery tip falling from almost 10 percent to 8.54 Modern Restaurant Management (MRM) magazine reached out to the team at Lightspeed to learn more. percent to 8.07 percent average. percent year-over-year at fine dining and 3.53

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. Even as dining rooms have reopened, the habit of pick-up and delivery has stuck, and restaurants have to adapt by staffing up on back of house roles.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation.

Kitchen Safety 335

Kitchen Safety Back of House Front of House Food Safety 335

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. That’s why inventory management is one of the most important features of a good bar POS system.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. In a two-week period, employees will instead work one eight-hour day, eight nine-hour days, and receive one extra day off. Table of Contents.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

Employee Relations 190

Employee Relations Back of House Front of House Customer Experience 190

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. Perhaps they’re understaffed and struggling to keep up with incoming orders.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. These applications are numerous, but generally fall into one of four categories: Supply chain optimization Decision models Personnel-related applications (e.g.,

Front of House 118

Front of House Back of House Employee Relations Supplies 118

Culinary Cues

NOVEMBER 17, 2020

The front of the house is typically separated into those who interface with guests directly and walk them through the ordering process to those who set the stage and support the work of the primary server. This includes back waiters, bus personnel, and bartenders. TEN THINGS YOU DIDN”T KNOW ABOUT A RESTAURANT.

Seasonal Menu 525

Seasonal Menu Back of House Customer Service Front of House 525

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Change squeeze tubes and empty chemical containers – Employees should replace squeeze tubes every three to six months and frequently refill empty chemical containers.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Social Hospitality

MAY 6, 2020

The Mayor’s Fund to Advance New York City and New York City Emergency Management will work closely with JetBlue, United Airlines, and other carriers to coordinate travel for medical professionals who are selected to provide their services in the city’s time of need. Four Seasons New York: Housing Healthcare Pros.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

The Restaurant Times

JUNE 30, 2021

A manager is responsible for the general administration of the staff and the smooth functioning of any organization. A restaurant manager, however, has multifaceted responsibilities. In addition to managing internal operations, he is also the interface between customers and the staff. Managing Finance .

Operations 52

Operations Management Management Front of House 52

7 Shifts

MAY 27, 2021

While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurant schedules shuffle all the time. Table of Contents.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

NOVEMBER 2, 2022

A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. To master the process, consider these tips to recruit and retain long-term employees. There’s an art to interviewing hourly workers. Never hire someone in the name of urgency.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. We can easily apply Dickens profound human summary to the state of the restaurant industry today. Yep, it certainly seems like the worst of times even in the face of business optimism.

Guest Recovery 447

Guest Recovery Front of House Employee Relations Food Truck 447

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? |24

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Restaurant365

OCTOBER 30, 2020

Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly. What is restaurant operations management? How to improve restaurant operations management.

Operations 78

Operations Management Management Inventory 78

ChefMod

SEPTEMBER 22, 2021

We know a lot more now than we did in the beginning about the disease and what we can do to keep our guests and employees safe, but that doesn’t mean we are completely out of the woods. Those that were ready or adapted quickly could maintain revenue streams and retain employees who weren’t desperate to find work elsewhere.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

Hot Schedules

JANUARY 12, 2022

Back (Office) to the Future: The 4 Trends IT Leaders Need to Know. I f reinvention is defined as the process through which something is changed to the point it becomes entirely new, then the restaurant back office is getting reinvented big time. Trend 1: Workforce management solutions offer more than just scheduling.

Back of House 147

Back of House Employee Relations POS Government 147

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy. POS System.

2022 69

2022 Management Management Loyalty Program 69

Hot Schedules

SEPTEMBER 3, 2021

Is Your Back Office Sinking Productivity? B etween payroll, inventory, reporting, and more, it’s easy for a manager to get trapped in the back office, sinking under paperwork. How much time do your managers spend doing administrative work? This will allow managers to: Be flexible and count from anywhere.

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

MAY 14, 2021

They are looking to hire 10,000 new employees over the next three months. They are looking to hire 10,000 new employees over the next three months. Chipotle's crew members can advance to a Restaurateur, the highest General Manager position, in as little as three and a half years, with average compensation of $100,000. "Chipotle

Hiring 169

Hiring Employee Relations Recruiting Education 169