Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchise 186

Franchise Franchising 2022 Fast Casual 186

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Modern Restaurant Management

FEBRUARY 1, 2022

While the restaurant and foodservice industry added back 1.7M Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. million by the end of 2022.

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2022 2030 Food Supply Recruiting 192

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 183

Food Food Safety Front of House Fast Casual 183

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 118

Fast Casual Front of House Fine Dining Mobile Ordering 118

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 180

2022 Hospitality Loyalty Program Point of Sale 180

Web Diner

AUGUST 5, 2020

As delivery becomes more prevalent, customers may be unaware that they’re paying more than they were used to. And that’s before adding any delivery fees or tipping. In response to the pressure from third-party delivery platforms, restaurants are implementing new delivery pricing strategies. observed in fast-food chains.

Delivery 57

Delivery Pricing Fast Casual Online Ordering 57

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Best and worst performing region, segment and cuisine is based on same-store sales growth.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. As restaurants are now bouncing back strongly, the supply chain is adjusting. Fresh Prep Basics. Supply Chain Shortages. Ease Labor Shortages.

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Kitchen Safety Food Supply Fast Casual Food Safety 142

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? " Remarkable Resiliency. foodservice industry. Visits at P.M.

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 190

2020 Loyalty Program Mobile Ordering Fast Casual 190

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . September same-store sales growth was +5.2%, just a minor dip from the +5.3% from August 2022.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Modern Restaurant Management

MAY 18, 2020

: MRM Restaurant Survival Guide Updates , COVID-19 Resources for Restaurants , PPP Part Two and More News Restaurants Need to Know Now and Restaurant Reopening Resources. The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Iron Chef House.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 196

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. Today the seatless bar has a few menus strewn across it, the whiteboard reads “takeout and delivery,” and the furniture is stacked to one side of the dining room. But despite of all of this, Peaches Hot House is busier than ever. 15 gallons of cocktails.

Front of House 101

Front of House Back of House Point of Sale Fast Casual 101

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, table ordering systems such as tablets have also streamlined payment processing, while self-service kiosks have increased the convenience of dining out (can increase your sales). .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Black Box Intelligence

NOVEMBER 17, 2022

Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining.

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Web Diner

AUGUST 5, 2020

As delivery becomes more prevalent, customers may be unaware that they’re paying more than they were used to. And that’s before adding any delivery fees or tipping. In response to the pressure from third-party delivery platforms, restaurants are implementing new delivery pricing strategies. observed in fast-food chains.

Delivery 36

Delivery Pricing Fast Casual Online Ordering 36

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants.

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Fast Casual BOH Fine Dining FOH 89

The Restaurant Group

JANUARY 12, 2021

Sure, restaurant layout and footprints have shrunk considerably, but this means that you won’t need a lot of space to provide a dining experience that delights your patrons and keeps them coming back for more. Even existing full-service restaurants are making their takeout areas bigger while shrinking the dining halls.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Best and worst performing region, segment and cuisine is based on same-store sales growth. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Restaurant Clicks

OCTOBER 2, 2021

Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for. Everything is bigger in Texas, and Houston may be the prime example.

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Fast Casual Reservations Seasonal Menu Dine-in 137

Restaurant Clicks

AUGUST 30, 2021

Duke’s Grocery GhostBurger Good Stuff Eatery Melange DC The Big Board The Avenue Fedwich Pogiboy Unconventional Diner ABC Pony The Imperial Lucky Buns Garden District Quarry House Tavern Tune Inn Mintwood Place Sandi Buns. In Washington, D.C., you can often find restaurants proclaiming that they have the best burgers in the District.

Fast Casual 78

Fast Casual Online Ordering Back of House Casual 78

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Here are their responses.

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2020 Online Ordering Point of Sale Cash Management 142

EATER

DECEMBER 13, 2021

At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive. But he also sees adoption in fine dining. But after a while it’s like, c’mon, I do need a menu. It’s this pixelated square sitting on the table.

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Fast Casual Customer Service Reservations Fine Dining 104

Aaron Allen & Associates

FEBRUARY 15, 2024

This means investments in performance optimization, modernization strategy, delivery and drive-thru strategy, diagnostics, and more are requisite for companies to stay competitive and profitable. Originally published in the Aaron Allen & Associates newsletter on 02/12/2024.

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2002 Point of Sale Back of House 2023 52

EATER

MARCH 9, 2021

Goop Kitchen is now open in Los Angeles Gwyneth Paltrow’s Goop is getting into the ghost kitchen game with the launch of a new delivery-only restaurant in Santa Monica, California. The dishes are all gluten-free and tout vegan options, sustainable growing practices, and an in-house “Goop Certified Clean” label (a.k.a.

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Fast Casual Back of House Delivery Sustainability 105