Embrace the Suck

APRIL 26, 2020

It’s not until they’re almost gone that they wake up and try to get things back under control. A hammer on the table doesn’t build a house on its own. In fact, the bars and restaurants that fail to capitalize on their data will find themselves in hot water. What the Hell is a KPI? Why Do You Need to Track Them?

Cash Management 435

Cash Management Point of Sale Inventory Bar 435

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. That hurts your bottom line and is regressive to the rest of your restaurant operation.

Point of Sale 204

Point of Sale Kitchen Safety Back of House Inventory 204

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. At times, it's a civil war between your front-of-house and back-of-house teams. Table of Contents.

Communication 430

Communication Management Management Front of House 430

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. The bottom line is that when inventory is taken regularly and accurately, your operation's profits could increase by as much as 24% annually.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

AUGUST 16, 2023

Gone are the days of cash-only transactions. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Data-driven insights via detailed reports and analytics for better insight into sales trends, inventory levels and customer behavior.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. What about managers? Track and manage employee workload. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

7 Shifts

MAY 25, 2020

If you’re using a task management app like 7tasks , ensure that each task is assigned to a specific person to enforce accountability—and have your managers check the task list progress throughout the shift. Here are some guidelines to consider implementing before your next shift. Create a sanitization & cleaning checklist ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

EATER

APRIL 10, 2024

Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. Locked in the kitchen” is hyperbole, but the micrograms aren’t.

Delivery 133

Delivery Cash Management Point of Sale Back of House 133

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. JPMorgan Chase found the median small business holds 27 cash buffer days in reserve.

Cash Management 101

Cash Management Equipment Front of House Small Business 101

7 Shifts

JULY 21, 2020

From small business loans to microgrants to business credit cards, cash is available; it just takes a bit of application work and a little know-how. Best for: Businesses who need cash to keep their doors open and their staff employed. Best for: Small businesses that need substantial cash to do big things.

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Table of Contents. Tip Pooling Laws. Federal Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Restaurant365

OCTOBER 30, 2020

Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly. The common saying is that owners and operators need to work “on,” not “in,” their restaurant.

Operations 78

Operations Management Management Inventory 78

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Plenty of places continue to make do with the cash-only, pen-and-paper systems that restaurants have relied on for years. This is the hardware the system operates on. How does a restaurant POS system work?

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Ken Burgin

NOVEMBER 15, 2021

Covid has given us time to rethink lists, and customers have come back with less money in their pockets. There are ways to make everyone happy, including the operator who’s chasing wine list profits. Offer great House Wine options. Wine List Sales & Marketing Techniques. Smaller, simpler and easier to stock.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Restaurant365

NOVEMBER 18, 2021

How you run and track your payroll accounting has a significant impact on restaurant operations. Your restaurant orders, receives, and counts food all in one system: your inventory management software. Your inventory management solution measures and stores all the information you need about your food cost.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. How will you manage your menu? How will you manage your menu? What kind of reports do you need to manage your restaurant?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. Restaurant technology can simplify your operations to a great extent and . Technology can easily streamline your day to day operations on busy nights and weekends.

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

APRIL 11, 2022

According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with one of the dominant factors being labor costs. Managers are already busy.

Healthcare 204

Healthcare Cash Management Social Media Communication 204

Modern Restaurant Management

JUNE 19, 2020

That means many restaurants are going to have to dramatically change their operations, but it also opens up a new way to collect valuable insights. You can learn how people are getting to your website, whether or not they are visiting competitor websites before or after, and how many of those visits are converting to sales.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Lavu

MARCH 2, 2020

Businesses in the restaurant industry operate on slim margins and must consider all the factors affecting profitability. Doing so helps managers and restaurant owners to make informed decisions and implement profitable strategies. An important part of restaurant operations is business intelligence (BI). Why Restaurant Analytics.

Cash Management 78

Cash Management Point of Sale Front of House Inventory 78

Aaron Allen & Associates

FEBRUARY 15, 2024

We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios. Will consumers like it just as much as the management team does?

2002 52

2002 Point of Sale 2023 Back of House 52

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). Think of them as the real-life version of those house robots from ’80s movies. Restaurant Management Is Evolving Rapidly Too.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. He also has the numbers to prove his point: Digital sales at Chipotle accounted for 19.6% of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Cash register/drawer. Touchscreen terminal.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Cheetah

DECEMBER 2, 2021

A good system will also help staff manage their personal cash flow. A good system will also help staff manage their personal cash flow. Toast aims to be a one-stop-shop for all the digital needs of a restaurant, from the Point of Sale to the cash drawer. 7Shifts - Shift Management Powerhouse.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

A good system will also help staff manage their personal cash flow. A good system will also help staff manage their personal cash flow. Toast aims to be a one-stop-shop for all the digital needs of a restaurant, from the Point of Sale to the cash drawer. 7Shifts - Shift Management Powerhouse.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Squirrel Systems

AUGUST 6, 2022

From small independent restaurants to hotel & resort properties, thousands of sites are running or upgrading to Squirrel 11 – our most modern and powerful flag ship point of sale. Gain Operational Efficiency Speed up day-to-day tasks and do more with less staff so you can grow your business.

Cash Management 52

Cash Management Online Ordering Hotels Point of Sale 52

Restaurant365

NOVEMBER 20, 2020

However, with the arrival of Eric Steinbach as chief operating officer in May of 2020, Eli’s started to apply Restaurant365 to operations as well. By expanding the use of Restaurant365 into operations, Eli’s was looking to access “clear line data” about everything from recipe costing to monitoring P&Ls.

Demo 148

Demo Point of Sale Cash Management Waste 148

Open for Business

OCTOBER 20, 2023

Craft a comprehensive financial blueprint to manage your restaurant’s expenses. Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph.

License 78

License Email Marketing Seasonal Menu Front of House 78

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. What is Point-of-sale software integration? How do POS software integrations help your business?

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Is it your staff? Or could it be the systems in place?

FOH 78

FOH Mobile Ordering BOH Front of House 78