ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. And heres the other thing about focusing on customer retention: it saves you a boatload of money on marketing. Marketing = tons of your money.

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

MAY 30, 2025

A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe. Restaurant Promotion Ideas Your Customers Will Love You dont need a full-fledged marketing team to pull off these promotions. Limited-time offers also give you content for social media, email, and your website.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

ChowNow

FEBRUARY 13, 2025

A well-designed website does more than just make a good first impression. In this article, you will learn: Why a website makes your restaurant more trustworthy and professional. A well-designed website signals professionalism and legitimacy. Google has one job: to give people the most accurate answer to any question.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

ChowNow

JANUARY 30, 2025

Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. The key is consistency across all customer touchpoints, from emails and your website to menus, marketing, and signage. Design your brands look and feel.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

FEBRUARY 7, 2025

In this article, youll learn simple, practical strategies to make it happenno awkward upselling or overcomplicated tactics required. A well-designed menu naturally encourages customers to enhance their meals at key moments in the ordering process. These add-ons and upgrades total up quickly, raising your AOV in the process.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

ChowNow

APRIL 25, 2025

Its more than just designing a cool logo, picking a catchy name, and slapping it on everything. Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

ChowNow

MARCH 14, 2025

In this article, youll learn: How to optimize your restaurant website for more orders The best marketing strategies to increase online visibility How to use incentives and customer data to grow sales Lets dive into the top six ways you can increase order volume for your restaurants website. Make the check out process simple and easy.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. You can gather emails, send personalized promotions, and build loyalty programs to encourage repeat business.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 13, 2025

If customer retention is a priority consider a digital loyalty program or automated marketing tools. It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. Consider your budget.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MARCH 28, 2025

Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. The best restaurant-focused AI tools are designed to support staff not replace them. Theyre designed to be easy to implement and even easier to see value from. The short answer?

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

MARCH 27, 2025

In this article, youll learn: The 10 KPIs for online food delivery every restaurant should monitor Why these metrics matter to your business How to track and improve them Lets dive into the KPIs that can make or break your online delivery strategy. Staff training: Ensure employees double-check orders before sealing bags.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65 The graph below illustrates how these models interact within the market: 1. If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

7 Shifts

OCTOBER 22, 2024

If you feel that digital marketing isn’t giving your local restaurant the results you need, then it's time to explore more targeted strategies. Local restaurant marketing can help you reach your target audience more effectively. Local restaurant marketing can help you reach your target audience more effectively.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Alongside the new menu, the chain has developed a new restaurant design that will serve as a blueprint for future openings. Many of the changes it is making are intended to help it adapt to these new markets.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Restaurant Business

JUNE 17, 2025

The three-unit chain has two more under construction in the Tampa Bay area, and another five to seven are planned in 2026, reaching the Orlando market. Side salads are designed for the car cup holder. View All Articles by This Author Want breaking news at your fingertips? At Greenlane, there’s no dine-in service.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

ChowNow

APRIL 4, 2025

First-party ordering lets you send tailored marketing directly to your customers. With third-party platforms, your ability to market to customers can be limited to non-existent. You dont get access to order history, contact info, or any of the tools youd need to build real marketing campaigns. First-party ordering changes that.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

7 Shifts

SEPTEMBER 9, 2021

For many business owners, email marketing is the ideal solution to fostering relationships outside the restaurant. Most people would think that only big companies should use email marketing while the small ones should go for other restaurant marketing strategies. Pros of Using Email Marketing.

Email Marketing 195

Email Marketing Marketing Seasonal Menu Coupons 195

The Rail

NOVEMBER 1, 2024

In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space. These features help restaurant owners and interior designers draft layouts and experiment with configurations.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

NOVEMBER 22, 2019

While SEO is most-often associated with keywords and content, site design does play a role in searchability. In fact, designing a mobile-first website isn’t a bad idea for restaurateurs. Consider sharing a Google My Business short URL on your website, in your email signature, or on your social media profiles.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

Modern Restaurant Management

OCTOBER 31, 2019

If you are reading this article you are one of the brave. With various types of devices ranging from an Apple iPad Pro to a Google Pixel, your website’s content needs to reformat on the fly, better known as responsive design. Email isn’t going away. Strong enough to take the risk and I commend you!,

SEO 318

SEO Social Media Email Marketing Point of Sale 318

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. These are either percentage-based or fixed dollar costs that go to marketing and operations for the entire business. Franchises work in part due to consistency of brand, menu, design, and service.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Ahh…the mission statement. Real Ingredients, real purpose, real flavor.” [] Show it everywhere – make it critical to your culture.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

EATER

MAY 17, 2021

In his telling, after seeing an internal video encouraging all Frito-Lay employees to “act like owners,” he told the CEO that spicy snacks were all the rage in Hispanic neighborhoods, and that they were missing out on a huge market. The snacks hit test markets in 1990, two years before Montañez says he pitched his products in 1992. “It

Email Marketing 301

Email Marketing 2007 Brewery Social Media 301

Restaurant Engine

DECEMBER 25, 2024

In this article, we look at how to tell your restaurants story through branding. Is your restaurant designed for families or nine to fivers? All of your marketing how do you communicate with people? Your website design should be an extension of your restaurants branding. Restaurant Web Design, Made Easy.

Social Media 93

Social Media Customer Experience Email Marketing Customer Service 93

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 19, 2020

Listen to experts from legal, business, and marketing to join us to discuss the lasting implications of the coronavirus outbreak. In a typical week, MealPal drives more than $1 million in sales to restaurants in 20 markets globally, but that figure has dropped by nearly 60 percent since COVID-19. Click here for more information.

Seating 431

Seating Loyalty Program Small Business Email Marketing 431

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Who can blame you for wanting a small slice of such a big market? Grab your free copy here. Create strong social media relationships with customers.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Goliath Consulting

JUNE 8, 2023

In this article, we will unravel the key ingredients for running a highly successful restaurant. Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge. Goliath Consulting Group is a restaurant consultancy group based in Atlanta, Georgia.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

APRIL 2, 2020

This fund is designed to help those struggling employees.” Customers can also sign up on the website to receive email updates as new information is posted on the site. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

FEBRUARY 22, 2021

A good tip is to design a rewards system based on the results you want to get. Let’s take a look at the following marketing tactics that you can use: Social media Social media is undoubtedly a popular platform for promoting your loyalty program. This marketing strategy is one way you can increase foot traffic to your store.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

ChowNow

JUNE 10, 2024

In this article, we’ll explore how to calculate your restaurant profit margin, what affects it, and practical strategies to improve it. Invest in Diner Marketing: Marketing is a great way to attract new customers and drive repeat orders from loyal diners.

Online Ordering 195

Online Ordering Social Media Website Management Email Marketing 195

EATER

JANUARY 11, 2022

It began as an Instagram account, where Dan, then a radiologist, would post photos of meals made by Julie, a digital marketing executive and a professionally trained cook. Reading this article about Jake Cohen and what went down at feedfeed and that he was able to profit off that smiley NJB brand while treating folks like that.nope.

Influencer 333

Influencer Social Media Employee Relations Website Management 333

The Rail

AUGUST 28, 2024

In this article, we will explore the key aspects that need to be taken into account to maintain and even increase customer loyalty when relocating a restaurant. Collaborate with your marketing team to develop a strategy that includes customer surveys to gauge customer expectations and preferences.

Loyalty Program 219

Loyalty Program Social Media Customer Service Coupons 219

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Sending an announcement in your email newsletter Updating your hours on your Google listing, Yelp page, TripAdvisor profile, etc. Charge a fee for the class.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? In today’s world, that means their mobile devices.

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195