Modern Restaurant Management

NOVEMBER 2, 2023

By the end of the book, readers will know how to protect themselves (and their customers). Her career has included performing services (operating partner, corporate/private trainer, health inspector, third party inspector, adjunct professor) in various sectors of the foodservice industry.

Kitchen Safety 188

Kitchen Safety Food Safety Allergens Employee Relations 188

Modern Restaurant Management

MARCH 1, 2024

Informed consumers have learned how this functional ingredient can be grown with minimal environmental impact, boost immunity, increase vitamin intake and help lower cholesterol. What makes them so versatile? So when you look across all those trends Mush Food 50Cut really is a wonderful option.

Sustainability 188

Sustainability Allergens Workshop Magazine 188

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurants will have to continue providing exceptional service in terms of technology, too. After all, comfort comes first.

Allergens 206

Allergens Fast Casual Online Ordering Food Safety 206

Apicbase

APRIL 5, 2024

But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. 100% of restaurant owners said automation improved their businesses. What Front-of-House Operations Can Restaurants Automate?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 201

Technology Loyalty Program Front of House Online Ordering 201

The Rail

OCTOBER 14, 2022

Of course, no food service business wants to sacrifice quality or taste simply to be allergy-friendly. Let’s look at four management tips you can put into place to create and promote an allergen-friendly establishment. When everyone is involved and on the same page, your staff will be more informed and your customers will be safer.

Allergens 59

Allergens Management Management Dietary Restrictions 59

Modern Restaurant Management

APRIL 30, 2021

All California employers with more than 25 employees and in-home supportive services providers are required to provide the supplemental sick leave benefits to employees. The other eight allergens previously designated as allergens include eggs, dairy, fish, shellfish, tree nuts, peanuts, wheat, and soybeans.

2021 180

2021 Allergens Restaurant Law Employee Relations 180

Modern Restaurant Management

JANUARY 7, 2020

Great service can make up for poor food, but great food cannot make up for poor service. All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Allergens–especially on new menu items or specials. Safety and Sanitation.

Allergens 152

Allergens Food Safety Customer Service Training 152

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. Read on to learn about the next big thing in food service industry. Customization. So, what do you need to know about chatbots? The simpler, the better.

Online Ordering 96

Online Ordering Allergens Customer Experience Food Order 96

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 131

2024 Loyalty Program Customer Experience Customer Service 131

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Every establishment’s goal is to deliver an outstanding customer experience. To create long-term, loyal customers they must deliver on customer expectation.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Apicbase

MAY 8, 2024

However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?’ We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered.

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

Allergens 140

Allergens Kitchen Safety Guest Recovery Customer Service 140

Culinary Digital

DECEMBER 22, 2021

Customer retention, shifting demographics, manual processes, and changing economies are some significant challenges various food service managers face today. With this product, customers can effectively create a compliant menu and scale recipes and manage production records.

Allergens 52

Allergens Waste License Customer Service 52

The Food Corridor

JANUARY 4, 2022

With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Happily, a new wave of tech platforms is helping chefs and food entrepreneurs do just that by enabling them to reach customers directly.

Catering 105

Catering Food Online Ordering Kitchen Safety 105

Apicbase

JANUARY 12, 2023

Why email marketing works for food service operations. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. It opens the way to direct customer communication. Specialized email types for food service operators. Service protocols.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

Culinary Digital

MAY 16, 2022

The International Food Information Council Foundation found that 51% of Millennials and 45% of Generation X search specifically for healthy and nutritious options while shopping for groceries. Foodservice operations need to ensure that these choices stand out to customers as healthy. But customers today need the facts.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Apicbase

OCTOBER 19, 2023

The food service industry is in the midst of digital transformation. Finding relevant information isn’t the issue any more; it’s making sense of it all. On top of that, some software doesn’t communicate with others, leaving staff to piece together the information. Staff only has one or two sources of information.

Technology 52

Technology Inventory Allergens POS 52

Apicbase

OCTOBER 19, 2023

The food service industry is in the midst of digital transformation. Finding relevant information isn’t the issue any more; it’s making sense of it all. On top of that, some software doesn’t communicate with others, leaving staff to piece together the information. Staff only has one or two sources of information.

Technology 52

Technology Inventory Allergens POS 52

The Restaurant Times

MARCH 10, 2023

The FOH staff greets and receives customers and relays their requests. The behavior of your staff makes the biggest difference in the quality of your restaurant’s service. Directing early customers to the bar area while they are waiting for their tables. Offering customers their checks after they are done with their meal.

Front of House 52

Front of House FOH Back of House Online Ordering 52

The Restaurant Times

JUNE 14, 2022

It is one of the touchpoints through which customers interact with your restaurant, and based on their perception, decide whether or not they want to dine there. Although the look and feel of a menu may attract customers, it is much more than that. Central Menu Management. Ability To Create Categories. Multilingual Support.

Menu 52

Menu Management Management Allergens 52

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Data from Square reveals that 5% of coffee shop customers in the US return to that same café that very same day. But quality isn’t enough to win you customers. The market isn’t the only thing that’s changed. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

360Training

JANUARY 14, 2019

Restaurants with multiple locations can use software and apps to communicate pertinent recall information in real-time and provide detailed information within the supply chain. Once you’ve been informed about the recall, understand the reasoning for the issuance. Inform staff not to use those products. Establish a Plan.

Food 60

Food Kitchen Safety Allergens Food Safety 60

The Restaurant Times

OCTOBER 13, 2021

A good restaurant loyalty program could be a customer magnet for your restaurant. When it comes to rewards programs, customers have expectations, and if those expectations are not satisfied, it can be tough to persuade them to participate in your loyalty program. Better Customer Relations . Track Rewards Points .

Loyalty Program 52

Loyalty Program POS Allergens Mobile Ordering 52

Touch Bistro

MAY 31, 2021

A restaurant CRM is key to getting to know your customers and personalizing service at scale. A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. allergens (soy, gluten, dairy, etc.), What Is a CRM?

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Apicbase

MARCH 28, 2024

That vital piece of information is your recipe. With multiple stakeholders needing access to the information held in the system, accessibility is all-important. Information from different outlets – and departments – is shared effectively throughout the business as a whole.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Rail

AUGUST 23, 2022

Before choosing a food delivery service, catering company, restaurant to have dinner, or venue to celebrate an event, people weigh all options. Any site is built based on keywords and phrases people use to search for information on the Internet. The approach to presenting nutrition information is also different. And here’s why.

SEO 52

SEO Social Media Customer Service Customer Experience 52

Hot Schedules

DECEMBER 6, 2019

Combine internal data (like historical sales analysis and recent trends) with external information (such as weather, national events, and holidays). Employees have better shifts and the guests experience the best-possible level of service. They will be more efficient in their prep work, and better equipped to meet customer demand.

White Paper 109

White Paper Inventory Employee Relations Download 109

Hot Schedules

OCTOBER 23, 2019

office will be volunteering at the Denver Project Homeless Connect , a one-day convention that offers homeless visitors access to an array of resources and services to help them become self-sufficient. In total, HotSchedules employees will contribute nearly 4,000 hours of community service as part of the Global Charity Day program.

Employee Relations 60

Employee Relations Allergens Back of House Customer Service 60

The Restaurant Times

AUGUST 30, 2022

The food service industry across the world is saturated with a large number of players without much variation in terms of offerings. It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. Detailed Performance Reports.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Touch Bistro

MARCH 25, 2021

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

NOVEMBER 28, 2022

These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. The increasing number of multi-site restaurants and food service companies with centralised production kitchens also increases the importance of traceability.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Hot Schedules

NOVEMBER 20, 2019

Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Delivery apps have driven in-store traffic down and presented a new set of challenges for many restaurants. Delivery is about speed. read more.

2019 103

2019 Hospitality Employee Relations Leadership 103