Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurant owners have learned that such data is a priceless resource for improving customer relationships and, ultimately, increasing profits.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. Waiter interview questions to ask: What experience do you have as a waiter or waitress? What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer.

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Liquor liability insurance can protect your business in case a customer becomes intoxicated and causes an accident.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service Skills For Your Resume. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Rail

APRIL 10, 2025

By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Next Restaurants

FEBRUARY 6, 2023

By Denise Langenegger, Contributor Around 32 million US citizens have a diagnosed food allergy , making up 10.8% By learning more about food allergies and better communicating with those affected by these issues, restaurateurs can help to create a more inclusive environment for all diners. of all adults and 7.6% of all children.

Allergens 119

Allergens Marketing Fine Dining Food Safety 119

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customer service training Customer service is the cornerstone of hospitality. Next, new hires should shadow their mentors on the floor to witness customer service in action.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

ChowNow

OCTOBER 19, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 179

Café Consumer Goods Customer Experience Beverage 179

PathSpot

AUGUST 1, 2023

Labeling plays a critical role in the food industry, encompassing retail, restaurants, and manufacturing plants. Fortunately, digital labeling has emerged as a game-changing solution, revolutionizing the food labeling process with its innovative approach. However, the manual labeling process can be tedious and prone to errors.

Food Safety 52

Food Safety Food Allergens Demo 52

Culinary Digital

FEBRUARY 17, 2025

Every industrys food services have different requirements and needs, but we all get cold. If your food service management hasnt already adjusted your menus to include piping hot drinks, warm soups, and other wintertime comfort foods, now is the time to be ready for any more big storms and cold spikes next month.

2025 52

2025 Management Management Food 52

The Rail

JANUARY 15, 2024

Embracing the Restaurant Cleanliness Basics Regardless of where your restaurant stands, embracing the basics surrounding food and personal hygiene is always a fantastic idea. This involves taking into consideration the details that a customer typically interacts with during their restaurant experience — like the bathroom.

Kitchen Safety 130

Kitchen Safety Food Safety Allergens Food Supply 130

Hot Schedules

JANUARY 29, 2020

The Rise of Food Allergies. million children) are managing food allergies. require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. And how to keep your guests safe and happy. R oughly 15 million Americans (including 5.9

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

Cheetah

NOVEMBER 16, 2021

November is World Vegan Month, the perfect opportunity for your restaurant to experiment with alternative menu specials. In part 2 of the Better Food, Better Profits series we explore one of the hottest trends in the foodservice industry for 2021-2022 – clean label food. What Is Clean Label Food? Clean Label Food.

Food 147

Food Food Safety Consumer Goods Allergens 147

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Hot Schedules

DECEMBER 19, 2019

They amass a huge amount of information about how customers behave. Customer sentiment from review sites. Health and safety. As a result, they have more time to focus on delivering outstanding customer experiences. The Rise of Food Allergies – and How to Keep Your Guests Safe and Happy. read more.

White Paper 78

White Paper Download Allergens Kitchen Safety 78

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

360Training

AUGUST 28, 2018

The day offers no time to rest for the owners, as they juggle multiple tasks from leading the human resources team to managing the finances, all while running a successful restaurant that attract customers on a daily basis. Additionally, 80% of restaurants fail within the first five years. Click To Tweet. Maintain Your Budget.

Training 60

Training Allergens Food Safety Hiring 60

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. A contactless menu experience benefits customers and restaurant operators.

Technology 52

Technology Online Ordering Employee Relations Point of Sale 52

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. Production planning software transforms food production from a paper-based chore to a digital process.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

JULY 22, 2024

There is more remote work, sustainability has become essential for business, and competition from food delivery services, local restaurants, and retail is fierce. “We help our customers streamline their back-of-house processes, achieve a healthy bottom line, and go for zero waste.” Markets and demand have changed.

Catering 52

Catering Sustainability Technology Employee Relations 52

The Restaurant Times

OCTOBER 29, 2020

Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. These safety measures are also essential to retain customer trust. ’ Raymond also feels that restaurants should make an extra effort to delight the customers.

Kitchen Safety 40

Kitchen Safety Operations Guest Recovery Food Safety 40

Touch Bistro

MARCH 25, 2021

A thoughtful, organized onboarding experience can increase revenue, boost employee engagement, and reduce your restaurant turnover rate. Start with the one we’ve created below, then customize it to meet the needs of your business. And if needed, help new staff obtain food handlers permits. Pair new hires with mentors.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Implementing these will improve your system, resulting in: Increased value for your operation through higher purchasing power and lower food costs. Ensuring customer health remains a top priority.

Supplies 52

Supplies Management Management Food Supply 52

Modern Restaurant Management

NOVEMBER 18, 2019

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? Cool foods rapidly to get out of the Temperature Danger Zone.

Food Safety 385

Food Safety Food Allergens Seasonal Menu 385

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. By the end of the book, readers will know how to protect themselves (and their customers). Read on for an excerpt from "Who Watches the Kitchen?" " Why write this book now? Francine L.

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless. The sheer convenience.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

MAY 16, 2025

In today’s digital age, a single pest sighting can quickly turn into a viral nightmare, damaging your brand’s reputation and driving customers away. As they move across food contact surfaces, they can transfer harmful contaminants that pose serious health risks. coli and Salmonella.

Operations 251

Operations Kitchen Safety Allergens Equipment 251

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Food Safety Kitchen Safety Online Ordering 52