MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts
Modern Restaurant Management
JUNE 27, 2025
Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Mobile app reliability is 1 percent lower at 84, matching beverage quality, staff courtesy and helpfulness, food quality, and website satisfaction (the only metric to increase in 2025). BBQ sales also jumped 31 percent.
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