Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. 73 percent said social distanced tables. How Comfortable are Diners? Broader SMB concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 17, 2020

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. ” Branding and rebranding in view of the social justice movement. Consumer transaction data revealed that full-service restaurant spending was among the 10 categories most negatively impacted during Q2 compared to Q1.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. They can gamify competitions and incentivize social media shares. TapMango has also devised methods to boost customers’ sharing their experience on social media. Reading Time: 4 minutes.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

DECEMBER 28, 2023

For quite some time, airlines, hotels, and ecommerce retail customers have benefited from bespoke experiences tailored to their preferences, spending, and loyalty. Operators have reached a breaking point with platforms that get between them and their guests, diluting guest loyalty and charging fees for the privilege.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 5, 2021

Airlines scored last for online experiences (27 percent poor; 10 percent excellent). Tomorrow, look for more sharing of snack foods and treats in social environments as shared experiences come back into focus and pent-up demand for these types of occasions is released.” ” Hot Vax Summer. Half of U.S.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JUNE 12, 2020

Created in collaboration with BBDO New York, the campaign will launch in both English and Spanish on Monday, June 8, and will be featured on TV and digital, including a full suite of customizable assets to be leveraged based on individual franchise needs, including social, radio, out of home, job templates, and in-store POP.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Gecko Hospitality

FEBRUARY 14, 2023

They partner with airlines, hotels, trade associations, restaurants and many more. They host events at discounted rates and use their online presence—both social and gambling—to attract new business. Airlines, travel organizations and tourist destinations do this all the time.

Marketing 95

Marketing Airlines Customer Experience Online Ordering 95

The Salt

AUGUST 17, 2022

One traveler complained on social media. The woman said she requested a vegan meal ahead of a 10-hour Air Canada flight from Germany to Toronto. She got a bottle of water and a napkin.

Airlines 73

Airlines Social Media Travel 73

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. We’re taking our time while traveling this year. Not so much in Sardinia.

2023 246

2023 Travel Front of House Dine-in 246

Lavu

DECEMBER 16, 2019

o tier system where the more they visit the more valuable their rewards are, or for a certain number of visits they receive a new ‘status’ (similar to airline rewards but obtainable). This should include signs in your storefront, social media announcements, staff recommendation to customers, advertising, and table tents. .

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Gourmet Marketing

DECEMBER 19, 2017

They lend credibility to your place of business and offer social proof. Fine-Tune Your Social Media Strategy. Social media is a great place to highlight the latest press clippings, quotes, testimonials, and positive reviews you’ve been getting. You know you need reviews for your restaurant. Be Extraordinary.

Social Media 40

Social Media Airlines SEO Customer Service 40

Culinary Cues

APRIL 17, 2025

American Airlines Flight 965 went off course headed for Colombia. Timothy McVeigh parked a vehicle outside the Federal Building in Oklahoma City, killing 168 innocent people marking the beginning of domestic terrorism in America. The Unabomber followed suit. Simpsons lawyer Johnnie Cochran proclaimed: If the glove doesnt fit, you must acquit.

Airlines 356

Airlines Social Media Sports Vineyard 356

EATER

OCTOBER 13, 2020

James Beard Foundation CEO Clare Reichenbach at the 2018 James Beard Media Awards | Photo by Noam Galai/Getty Images. The foundation violated its own ethics rules to ensure that award winners fit into its new narrative of progress and social justice Finalists had been announced. A virtual ceremony had been planned.

Social Media 261

Social Media Employee Relations Leadership Email Marketing 261

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. More than one in three (34 percent) said that they will be planning their event with 1-3 months’ notice.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

NOVEMBER 20, 2019

.” Shaw takes over as Blaze is showing significant momentum due to recent product launches including new specialty crusts and a clean-ingredient 14” large pizza, garnering significant national media attention. ” The 1,300-square-foot location will be open from 5:30 a.m.

Franchising 261

Franchising Franchise Customer Experience 2020 261

Modern Restaurant Management

JULY 16, 2021

UNO Pizzeria & Grill will provide its General Managers at the restaurant level with two round-trip airline tickets to travel anywhere in the continental United States. ” General Managers must travel by the end of December and the company is encouraging employees to post pictures of their travels on its internal social media site.

Franchising 411

Franchising Franchise 2021 Employee Relations 411

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. 69 percent of respondents said that socially distanced tables are their most important factor for dining out. Dining When Safe. Consumers on Tipping.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Gourmet Marketing

JANUARY 29, 2021

Promote that blog on social media. Airlines and hotels are starting to offer travel insurance in hopes that it attracts more guests. That means social media, website, email marketing, advertising, and more! Your guests won’t just take your word for it. You need to market all of the precautions you are taking.

Hotels 40

Hotels Travel Insurance Email Marketing 40

Black Box Intelligence

NOVEMBER 1, 2021

Mentions of COVID protocols like masks, social distancing and sanitizing have been dropping steadily since early April when vaccinations per day were peaking and the number of new cases was slowing. Webinar]: Restaurant Operators Face a Second Pandemic: Racism & Social Injustice. Powered by Black Box Guest Intelligence.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

The Food Corridor

MAY 22, 2020

Either way, social distancing, an increased focus on personal hygiene, face mask wearing, and contact tracing at all kinds of restaurants and in kitchens may be the new normal. With the proper social distancing and hygiene measures in place, there’s certainly an opportunity for food trucks. Let’s get into some of the details.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80