Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Restaurants vs. delivery services. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

NOVEMBER 20, 2019

.” A tradition that started 19 years ago to celebrate our nation’s heroes, Golden Corral’s Military Appreciation Night has served nearly six million complimentary meals to military personnel and generated nearly $17 million in guest contributions to support community-based service initiatives for veterans through DAV.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

SEPTEMBER 30, 2020

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. restaurants are very likely to have fewer dine-in customers this fall/winter than usual.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. “We see a consumer mandate to implement visible hygiene practices and contactless service options for safe food delivery,” said Norton. Restaurant Industry Consumer Perspectives.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JULY 16, 2021

UNO Pizzeria & Grill will provide its General Managers at the restaurant level with two round-trip airline tickets to travel anywhere in the continental United States. Other manager-level employees at the restaurant level will receive travel vouchers and additional rewards. Fazoli's Hitting Franchise Goals.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. ” Optimism Is Returning.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 14, 2020

Neilan is responsible for overseeing and bringing fresh ideas to the hotel’s food and beverage program, which includes Topside and B-Side Cocktails and Karaoke as well as the hotel’s private events and room service. Donal Neilan. Brooks has received over 15 awards all recognizing his contributions to the industry.

Back of House 131

Back of House Hotels Leadership Design 131

EATER

OCTOBER 28, 2022

Your restaurant service fee might not be going to the server. Service charges are making dining out more expensive, but that doesn’t mean your server sees that cash. Service charges have become commonplace for things like online delivery and concert tickets, but they’re increasingly showing up in unexpected places — namely restaurants.

Customer Service 97

Customer Service Back of House Restaurant Law Employee Relations 97

ExactHire - Restaurants

SEPTEMBER 29, 2021

If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers. Employers that are recruiting laborers can help by providing better benefits and perks that reduce their employees’ out of pocket expenses. Recruit Low Wage Workers.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Hourly turnover rose rapidly in the last three quarters for limited-service restaurants.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

ExactHire - Restaurants

SEPTEMBER 29, 2021

If your candidates are flocking to work for the big box stores, it’s time for you to find creative ways to recruit hourly employees and warehouse workers. Employers that are recruiting laborers can help by providing better benefits and perks that reduce their employees’ out of pocket expenses. Low-wage workers deserve respect.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52