Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program

Modern Restaurant Management

JULY 18, 2025

According to PAR’s 2025 QSR Operational Index , loyalty transactions rose more than 30 percentage points in 2024. Maybe you’d toss in a birthday coupon or a surprise double-points day. Case in point: Free breadsticks get people in the door — but they don’t create a memorable meal.

Loyalty Program

SpotOn

APRIL 14, 2025

San Francisco , April 14, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, enters 2025 with strong momentum driven by new client wins, expanded advisory expertise and key product enhancements. and Finn’s Fish House. 

2025

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking.

POS

Modern Restaurant Management

MAY 23, 2025

Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Also rising?

Online Ordering

Harbor Touch

MARCH 18, 2025

Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. Equipment and Furniture: Deduct That Big Spend New ovens or tables can cost a chunk, often $5,000 or more. Pro Tip: SkyTab provides sales and wage reports.

Point of Sale

Modern Restaurant Management

MAY 2, 2025

In 2025, the restaurant industry is witnessing a technological transformation driven by key trends. Since the COVID-19 pandemic, the restaurant industry has faced a severe staffing crisis that remains unresolved to this day. Behind the scenes, digital kitchen solutions and automated inventory tracking are enhancing back-of-house efficiency.

Technology

Modern Restaurant Management

JULY 28, 2025

Analytics are critical to help restaurants gain visibility into traffic, order makeup, sale insights, inventory, and more. There is reason to be optimistic about the state of modern dining. While the industry isn’t without its challenges, studies show there is business to be had keeping up with the dynamic trends of today’s diner.

Menu

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchising

Lavu

MAY 9, 2025

Many restaurant owners reach a point where the system no longer fits their operational needs or budget. Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered. Confirm fees, equipment return instructions, and data migration steps. 150/month remaining).

POS

Modern Restaurant Management

JULY 17, 2025

Build Loyalty Programs that Go Beyond The Transaction A successful loyalty program is not just about points and rewards, it is about acknowledging each guest’s importance in a meaningful way. As restaurant brands grow, there is an increasing realization that loyalty and guest experience cannot live in isolated departments anymore.

Loyalty Program

Perfect Daily Grind

JUNE 19, 2025

In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. Shipments in May 2025 totalled 149,000 tonnes valued at US $5,709/tonne, representing a 60.5% Editor’s note Specialty coffee consumption in the US has reached a 14‑year high.

2025

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location. Youre not alone. Start by identifying who your ideal customer is.

2025

Lavu

JUNE 13, 2025

From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025. If you’re wondering how to open a corporate cafeteria, this guide will walk you through every critical step.

2025

Lavu

AUGUST 1, 2025

Choosing the right POS system in 2025 can make or break your restaurant’s efficiency and customer experience. This setup allows restaurant owners and managers to view sales reports, update menus, and monitor multiple locations in real time. billion in 2025, an increase of 21.3%. billion in 2024 to $8.37

POS

SpotOn

APRIL 24, 2025

San Francisco, CA — April 24, 2025 — SpotOn , a leading restaurant technology provider, is bringing its mission to life ahead of the 2025 National Restaurant Association Show with the launch of its boldest brand campaign yet: Knowledge + Community = Profit.

2025

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. You read that right. After all, how could the oldest form of currency not be accepted as payment?

2025

Perfect Daily Grind

JUNE 1, 2025

I spoke with Kacper Ornat and Łukasz Jura at Coffee Machines Sale and Nikolai Fürst at Desarrolladores de Café about why quality control is more important than ever in today’s competitive specialty coffee market. You may also like our article on why roasters and coffee shops need to strategise menu pricing.

Point of Sale

SpotOn

JANUARY 29, 2025

G2's Report names SpotOn Restaurant point-of-sale #1 over top competitors in ease of use, quality of support, and more. SpotOn Named #1 Restaurant POS System by G2 SpotOn Restaurant has earned the top spot in the Winter Grid® Report for Restaurant POS from G2, the world’s largest and most trusted software marketplace.

POS

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Integration with online ordering, loyalty programs, and inventory tracking.

POS

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Beyond operational speed, these systems equip business owners with real-time data to make informed decisions.

POS

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Discovering new ways to reduce costs in restaurant management can boost profits.

Loyalty Program

Black Box Intelligence

JUNE 4, 2025

What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. It means losing real revenue. From external factors impacting guest traffic to rising operational inefficiencies, the cost of ignoring whats shaping consumer sentiment adds up fast. Heres what we found.

Marketing

Modern Restaurant Management

MARCH 11, 2025

This shift ensures that operations run smoothly, and sales revenue is optimized. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." One of the biggest struggles for restaurants post-covid is staffing. This trend has held on in the last five years.

Loyalty Program

SpotOn

JULY 29, 2025

San Francisco , July 29, 2025 — SpotOn, a leading software and payments partner for restaurants and small businesses, enters Q3 of 2025 with strong momentum driven by product innovation, new client growth, and a continued focus on helping restaurants succeed. SpotOn helps operations run smoothly without missing a beat.

Innovation

Modern Restaurant Management

MARCH 4, 2025

Identifying Challenges and Uncovering Opportunities SpotOn unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. On a year-over-year basis, small business sales (+2.1 Month-over-month sales (+0.1 percent) also grew.

Delivery

Modern Restaurant Management

APRIL 1, 2025

In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in.

Pricing

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations

Perfect Daily Grind

JULY 4, 2025

Georgius Audrey Teja from Indonesia is the 2025 World Coffee in Good Spirits Champion, Chen Zhuohao of China clinched the World Latte Art Championship, Thailand’s Chatchalerm (aka BOSS) took the World Cup Tasters crown, and France’s Charles Boyenval secured the Cezve/Ibrik Championship. (New lb over the next 15 months.

Pricing

Modern Restaurant Management

NOVEMBER 1, 2024

Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.

Point of Sale

Perfect Daily Grind

AUGUST 1, 2025

This raises questions about a potential sale, but Coca-Cola could consider new growth opportunities for its coffee business, including RTD offerings. Starbucks has reported its sixth straight quarter of same-store sales declines as turnaround strategy costs mount. But there is hope of a coffee exemption.

Workshop

Perfect Daily Grind

JULY 25, 2025

explores sale options after sustained losses. The US coffee roaster and distributor is assessing sale or merger options and alternative business models, as high green coffee costs and weak US consumer confidence weigh on its return to profitability. Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week.

Pricing

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we’ll see operators increasingly adopt advanced Back-of-House solutions to gain deeper insights and more precise control over profit margins.

2025

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025

Lavu

AUGUST 1, 2025

In today’s competitive hospitality landscape, finding smart ways to increase bar sales is more important than ever. If you’re ready to drive growth and stay ahead in 2025, these expert tips are a great place to start. To improve your sales, your bar staff needs to know how to upsell your top shelf. Speed is key at a bar.

2025

Paper Chase Accountancy

MAY 22, 2025

President Trump’s announcement of international tariffs in April 2025 sent an already unstable market falling. In reaction to the tariff announcement, the Dow Jones Industrial Average dropped over 4,000 points over two days in April 2025, marking a 9.48% decline. Currently, the economy is showing a familiar pattern.

Hospitality