The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. It also makes updating POS software simple.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists.

2023 122

2023 2024 Insurance Employee Relations 122

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Here's a few common options: A monthly pay cycle , which means operators only have to run payroll once per month. RASI suggests operators run their payroll weekly rather than bi-weekly or monthly.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. The same applies to point-of-sale (POS) systems and kitchen automation.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Modern Restaurant Management

OCTOBER 9, 2023

While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. For example, we noted above that in August 2023, YOY traffic was holding steady. percent lower than 2019.

Pricing 191

Pricing 2023 2022 2019 191

Open for Business

MARCH 1, 2023

The labor market has shown signs of improvement, but most restaurant operators are still looking for restaurant staff. More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

Modern Restaurant Management

JANUARY 31, 2024

Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S Additionally, the report found that AI is already part of mainstream restaurant operations as 89 percent of operators surveyed are already using it in their restaurants in some way. What results did you find surprising and why?

2024 201

2024 Online Ordering Website Management 2023 201

Sling

JULY 24, 2023

Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu. Restaurant management software for operations Our next category of software is all about streamlining various aspects of your restaurant’s operations. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78

Qu

JULY 25, 2023

And POS has become an old habit in the restaurant industry. For 40+ years, POS was the only piece of technology in the restaurant — and it changed very little. Restaurant operators got habituated to using dated POS systems that presented many obstacles and frustrations. Not to mention rapidly evolving guest demands.

POS 52

POS Front of House Back of House Fast Casual 52

Sling

JULY 31, 2023

Bar Software For Operations There are many different categories of bar software, but to make things simple in this roundup, we’ll just break the applications down into two broad classes: tools for everyday operations and tools for back-office tasks. To top it all off, Sling has integrations with many popular POS and payroll solutions.

2023 78

2023 Bar Management Management 78

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators.

2023 52

2023 Operations Management Management 52

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Qu

MARCH 16, 2023

And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems. Our survey participants represent 135 respondents from 85 brands that operate over 37,000 locations in the United States.

2023 52

2023 Fast Casual Point of Sale Technology 52

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

The Restaurant Times

JULY 17, 2021

POS software solutions are now ubiquitous. From small retailers to restaurants, POS software is used for billing almost everywhere. According to a report by Marketsandmarkets , the cloud POS systems market is expected to touch USD 3.73 billion by the year 2023. But first, let us see what both of these POS systems are.

POS 52

POS Cash Management Online Ordering Point of Sale 52

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. That’s why we’re dubbing 2023 The Year of Efficiency. 1) More predictable digital sales will enable operational efficiency.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. While there are several different methods of implementing cloud-based restaurant POS systems, preserving the human touch is essential.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Open for Business

JULY 7, 2023

“They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. People are looking for your address and hours of operation.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

The Restaurant Times

JANUARY 18, 2023

Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. A restaurant’s success depends on integrated operations through all processes and systems. Usually, the central system is a point-of-sale (POS) system.

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Open for Business

MARCH 1, 2023

Software As with everything in 2023, technology offers tools and apps to make scheduling more efficient, less time-consuming, and less prone to errors. Look for employee scheduling software that integrates with your POS system and uses online scheduling. Many allow team members to self-manage time requests and shift swaps on their own.

2023 78

2023 Restaurant Law Communication Outdoor 78

Modern Restaurant Management

APRIL 3, 2024

The average cost of a data breach in 2023 was almost $4.5 It’s a type of risk restaurant brands and operators haven’t seen before, and the potential for financial loss and reputational damage is truly massive. Cyber risks have been around for a long time, but that doesn’t mean they’re static.

Email Marketing 203

Email Marketing Franchise Franchising Point of Sale 203

Open for Business

MARCH 7, 2023

Many times these operational differences are picked up quickly by a newcomer. Film educational videos that demonstrate skills like how to operate the POS, how to greet guests, proper knife skills, and how to prep lemons for the bar. Most come to the team with a strong working knowledge of what they’ll be doing each shift.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

APRIL 29, 2021

The Small Business Administration has announced that grants will open on Monday, May 3 at noon EST. Restaurateurs and operators can begin the application process on Friday, April 30 at 9 AM EST. The application will remain open until funding runs out. Operational expenses ( including restaurant schedules software!

Document 370

Document Restaurant Law Brewery Point of Sale 370

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This type of technology-aided self-service speeds up things in the kitchen, and is not subject to misunderstandings between customers and cash operators, all while reducing the burden on the staff and the waiting time for customers.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Get Beyond

OCTOBER 24, 2023

This year, Small Business Saturday falls on November 25, 2023. Check your toolbox Has the shop been operating as cash only? Or have you and your team been suffering through a lackluster POS system? In 2022, an estimated 51 million shoppers participated in the event. Are you ready to make the best of this one-day event?

Small Business 52

Small Business 2023 Social Media Customer Experience 52

The Restaurant Times

FEBRUARY 28, 2023

Modern POS systems, for instance, can show you metrics like the frequency of requests for extra ingredients. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce. How To Use Data Intelligence To Scale Operations?

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 195

Marketing Loyalty Program Email Marketing Coupons 195

Modern Restaurant Management

JUNE 28, 2023

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture.

Customer Service 179

Customer Service Mobile Ordering 2023 Customer Experience 179

Open for Business

MAY 9, 2023

Bespoke digital ordering system Setting up your own digital platform would be an ideal solution in a perfect world, but it takes more resources to build and operate than many smaller restaurants have. Speed Provided you choose a partner that integrates with your POS system, you can be up and running quickly.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

7 Shifts

MAY 1, 2024

After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. Some of the best POS systems you can try include Toast, TouchBistro, and Square.

Cash Management 222

Cash Management Inventory Employee Relations Beverage 222

Rocket Fuel

DECEMBER 9, 2022

The average speed of service across brands for Delaget clients was 3 minutes and 43 seconds in 2021 (Op Index), and the top 10% of operators clocked in at a lightning-fast 2 minutes and 47 seconds. Train, train, and train again on POS (Point of Sales). Generate accurate sales forecasts. Get visual: Make clear what items have been 86’d.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

SpotOn

MAY 3, 2024

Brands, Zaxby's (2023 Attendees) 22% - Non-Commercial Businesses Aramark, Association of Correctional Food Service Affiliates, Centerplate, Compass, Cornell Univerisity, Dayton Children's Hospital, Deleware North Companies, Inc., Navy (2023 Attendees) 15% - Dealers and Distributors Boelter, Clark Association Inc.,

2024 98

2024 2023 Food Supply Hotels 98

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor.

Front of House 382

Front of House Social Media Back of House Sports 382