Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

MadMobile

OCTOBER 26, 2022

The last stretch of seasonal changes is approaching, and restaurant owners are bearing in mind how to maximize their Q4 earnings to finish the year off strong. Despite that, restaurant delivery services have reported that Halloween is one of the most popular holidays for food ordering. Should you be closed?

Front of House 40

Front of House Mobile Ordering Travel Food Order 40

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. percent in Q4 2023, the same as Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Cloud kitchen menu items are optimized for ease of production and reliability of food quality upon delivery.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

NOVEMBER 24, 2021

The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple. Its concise, yet scalable menu, does not necessitate the need for large retail space, allowing for creative opportunities to grow and innovate into the future.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. They streamline communication and free up staff while reducing wait time for customers.

Marketing 167

Marketing Social Media Point of Sale Customer Service 167

7 Shifts

APRIL 26, 2023

And fortunately, where I'm at, I do want to position myself to be in front of that growing change versus being reactive," For 7 Leaves, being in front of that growing change means a foray into mobile, which currently makes up 45% of their business. And they're also walking the talk and continuing to build upon their Culture of Care in 2023.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. “Which is why loyalty is more critical than ever in this sector,” noted Passikoff.

2021 133

2021 Point of Sale Guest Recovery Travel 133